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Warranty
This product is warranted against defects for a period of One (1) year from the date of original
invoice. We will repair/replace the Product with no charge for parts or labor within this time. To
obtain warranty service the Product needs to be returned fright prepaid by the customer with a
copy of original invoice. This warranty does not apply if in the sole opinion of Datawave Media
Group, the product has been tampered with or damaged by lightning or any other acts of nature,
misuse, neglect or unauthorized service.
EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, THERE ARE NO OTHER
WARRANTIES, EXPRESSED OR OTHERWISE,INCLUDING, BUT NOT LIMITED TO ANY
IMPLIED WARRANTIES OR MERCHANTIBILITES OR FITNESS FOR A SPECIAL PURPOSE.
IN NO EVENT SHALL DATAWAVE MEDIA GROUP (DATAWAVE) BE LIABLE FOR LOSS OF
PROFITS OR BENEFITS, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHERWISE
ARRISING FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE.
Data
Wave
Media Group
6580 Via Del Oro, San Jose, CA 95119 USA
Tel: 408-705-2606 Fax: 408-694-3023 http://www.datawavemediagroup.com
User
Manual
Datawave
MOH
Player
SX9000
Rev 01
Digital On-Hold Audio System
•
Insert the MX9000 “True Audio Card” into the slot as shown
(be sure to
insert the card all the way into the blue connector)
•
Plug one end of the RCA audio cable into the Red RCA connector of
Player, Plug the other end of the audio cable into your PBX phone
system RCA connector usually labeled as “MOH”.
If you have regular Non-PBX telephones, plug the other end into the
Music-On-Hold adapter “Audio In” RCA connector instead.
•
Set the Volume to ¾ up by rotating the Volume control on the Player
clock wise as shown.
•
Plug the included AC adapter. (110V AC to 9V AC)
•
Unplug the power connector wait 30 seconds then plug it back in.
make sure the connector is plugged in securely. Be sure to
observe the Green LED light turns ON.
•
Be sure MX9000 card is inserted all the way into it’s slot securely
3. No
Audio
•
Check audio cord; try re-inserting it again, adjust the volume on
player clockwise if needed to hear it.
•
Be sure MX9000 card is inserted all the way into it’s slot securely
3.
Audio quality is poor
•
Verify that the audio cord is plugged in securely Make sure the
audio volume is not too loud, adjust the volume control counter
clock wise to correct the problem.
•
Set Volume to Medium.
5.
Audio not loud enough
at highest volume
•
Make sue the problem occurs on any phone not just one of the
phones
•
On some PBX phone systems you may need a higher output
level model such as model SX9200
1.
Player not working or
stopped working
Problems
Possible Cause / Solution
P4
110 V
Power ON LED
Audio Out RCA
Volume Control
MX9000 Card
SX9000 Player
9V AC
Max
DIGITAL
FLASH MEMORY
Technology