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Warranty  

This product is warranted against defects for a period of One (1) year from the date of original 
invoice. We will repair/replace the Product with no charge for parts or labor within this time. To 
obtain warranty service the Product needs to be returned fright prepaid by the customer with a 
copy of original invoice.  This warranty does not apply if in the sole opinion of Datawave Media 
Group, the product has been tampered with or damaged by lightning or any other acts of nature, 
misuse, neglect or unauthorized service. 
 
EXCEPT AS SPECIFICALLY PROVIDED IN THIS AGREEMENT, THERE ARE NO OTHER 
WARRANTIES, EXPRESSED OR OTHERWISE,INCLUDING, BUT NOT LIMITED TO ANY 
IMPLIED WARRANTIES OR MERCHANTIBILITES OR FITNESS FOR A SPECIAL PURPOSE. 
IN NO EVENT SHALL DATAWAVE MEDIA GROUP (DATAWAVE) BE LIABLE FOR LOSS OF 
PROFITS OR BENEFITS, INDIRECT, SPECIAL, CONSEQUENTIAL OR OTHERWISE 
ARRISING FROM ANY BREACH OF THIS WARRANTY OR OTHERWISE. 
 

 

 

  

Data

Wave

 

Media Group

 

 

6580 Via Del Oro, San Jose, CA  95119 USA 

Tel: 408-705-2606 Fax: 408-694-3023 http://www.datawavemediagroup.com

 

 User 

Manual

  

 Datawave 

MOH

 Player 

SX9000

 

Rev 01 

 

Digital On-Hold Audio System

 

 

 

Insert the MX9000 “True Audio Card” into the slot as shown 

(be sure to 

insert the card all the way into the blue connector) 

 

 

Plug one end of the RCA audio cable into the Red RCA connector of 
Player,  Plug the other end of the audio cable into your PBX phone 
system RCA connector usually labeled as “MOH”. 
If you have regular Non-PBX telephones, plug the other end into the 
Music-On-Hold adapter “Audio In” RCA connector instead. 

   

 

Set the Volume to ¾ up by rotating the Volume control on the Player 
clock wise as shown. 

 

 

Plug the included AC adapter. (110V AC to 9V AC)

 

 

  
 
 
 
 

 

 
 
 
 
 
 
 
 
 
 
 

 
 
 

 
 
 
 
 

  Unplug the power connector wait 30  seconds  then plug it back in. 

make sure the connector is plugged in securely. Be sure to 
observe the Green LED light turns ON. 

  Be sure MX9000 card is inserted all the way into it’s slot securely 

3. No 

Audio 

  Check audio cord; try re-inserting it again, adjust the volume on 

player clockwise  if needed to hear it.

 

  Be sure MX9000 card is inserted all the way into it’s slot securely

 

3. 

Audio quality is poor  

  Verify that the audio cord is plugged in securely  Make sure the 

audio volume is not too loud,  adjust the volume control counter 
clock wise to correct the problem. 

  Set Volume  to Medium. 

5.

 

Audio not loud enough  
at highest volume 

 

  Make sue the problem occurs on any phone not just one of the 

phones 

  On some PBX phone systems you may need a higher output 

level model such as model SX9200 

1.

 

Player  not working or  
stopped  working 

 

             Problems  

 

 

Possible Cause /  Solution

 

P4

 

110 V

  Power ON LED 

  Audio Out  RCA 

  Volume Control 

  MX9000 Card 

  SX9000 Player 

  9V AC 

  Max 

 

DIGITAL 

 FLASH MEMORY 

Technology

 

 

 

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