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Wacom Cintiq 18SX Installation Manual Download Page 28

26

Tablet Software Install for Windows with Serial Connection

To install the tablet software:

■

First turn on Cintiq, then turn on your computer and login, allowing the operating system to
fully load.

■

Plug and Play Installation.

  If the 

New Hardware Wizard

 displays, follow the prompts

selecting the default options.  When prompted for the driver files, insert the Wacom Tablet CD
into your computer’s CD-ROM drive.  If you are asked for the location of the driver files, select
the 

CD-ROM drive

 option.  After completing the 

New Hardware Wizard

, click 

Finish

, then

continue with the 

Wacom Driver Software Installation

, below.

■

Manual Installation.

  If the 

New Hardware Wizard

 does not display, insert the Wacom

Tablet CD into your computer’s CD-ROM drive and continue with the 

Wacom Driver Software

Installation

, below.

■

Wacom Driver Software Installation.

  The Wacom installation menu should automatically

display.  If the menu does not display, double-click on the 

Install

 icon (located on the CD).

Select 

Cintiq

 as your tablet and the 

Other

 button for the interface type.  The Cintiq menu will

display.  Click on the 

Install Cintiq

 button and the 

Continue

 button to begin the software

installation.  Follow the prompts to complete the driver software installation.

■

Register your tablet when prompted.

■

After the driver installation is complete, make sure you can use your pen on the display screen
to move the screen cursor.

Be sure to check the Read Me file for late-breaking news.  If you have trouble with the installation,
refer to the troubleshooting section in this manual and in the online Help.

Next Steps:

To learn more about using Cintiq, proceed to Using Cintiq.  See page 28

Be sure to adjust the tablet calibration to precisely align the screen cursor

position with the location of the pen tip.  Refer to Calibrating Cintiq.  See page 36

Summary of Contents for Cintiq 18SX

Page 1: ...INTERACTIVE PEN DISPLAY INSTALLATION GUIDE AND USER S MANUAL WACOM Co Ltd INTERACTIVE PEN DISPLAY INSTALLATION GUIDE AND USER S MANUAL UE 0249 0X1075230 ...

Page 2: ...trademarks and SGI is a trademark of Silicon Graphics Inc Sun and Solaris are trademarks or registered trademarks of Sun Microsystems Inc in the United States and other countries Pivot and Portrait Displays are registered trademarks of Portrait Displays Inc Any additional company and product names mentioned in this documentation may be trademarked and or registered as trademarks Mention of third p...

Page 3: ...1 INTERACTIVE PEN DISPLAY INSTALLATION GUIDE AND USER S MANUAL ...

Page 4: ...either a landscape or portrait orientation If you prefer to use Cintiq on your lap simply lift the display unit out of the stand Please refer to Working with Cintiq on page 32 for more information The workspace and how you interact with it was an important consideration in the design and development of Cintiq Regardless of how you prefer to work with the Interactive Pen Display you will find that ...

Page 5: ...rmation on using the Wacom Tablet Control Panel for customizing your tablet and pen settings in the online Help located under the Help menu in the Wacom Tablet Control Panel See Learning More About Cintiq on page 37 The following are not included with this product Information about your specific computer hardware Information about your operating system Information about application software Please...

Page 6: ...outdoors or inside a vehicle Do not use or store Cintiq where the Interactive Pen Display the Grip Pen and the Cintiq stand are exposed to direct sunlight or heat from an appliance or are exposed to water or any other kind of liquid Do not use Cintiq in a dusty environment this may damage the unit U S A G E Only use the power supply that came with Cintiq If a different type of power supply is used...

Page 7: ...e display unit and Cintiq can be safely lifted by grasping the display unit with both hands Always follow the instructions on page 29 to remove the display unit from the stand If the LCD screen has been damaged DO NOT touch any liquid that may be leaking from it this liquid is an irritant In case of contact with skin eyes or mouth rinse immediately with running water for at least 15 minutes or mor...

Page 8: ...ners can damage the coating on the screen Please note that damage of this kind is not covered by the manufacturer s war ranty To clean the display screen use an anti static cloth or a slightly damp cloth When cleaning apply only a light amount of pressure to the display screen and do not make the surface wet To clean the Cintiq casing Cintiq stand or Grip Pen use a soft cloth with mild detergent s...

Page 9: ...ce to radio communica tions However there is no guarantee that interference will not occur in a particular installation You can determine whether the Interactive Pen Display is causing interference by powering it off If the interference stops it was probably caused by the Interactive Pen Display If your Interactive Pen Display does cause interference to radio or television reception you may be abl...

Page 10: ...ns and flicker The Wacom power adaptors have been tested by their manufacturers and found to comply to the following harmonized European Norms EN 55022 EN 50082 1 EN 61000 3 2 or EN 61000 3 3 electromagnetic emissions EN 60950 safety of low voltage devices Based on the results of these tests Wacom declares that the above mentioned device conforms to the European Council Directives 89 336 EEC and 7...

Page 11: ... Installation USING CINTIQ 28 Adjusting the Cintiq Stand USING THE GRIP PEN 30 Working with the Grip Pen UP 911E Using a Pen WORKING WITH CINTIQ 32 Tablet Mode Display Mode Lap Mode CUSTOMIZING CINTIQ 35 Customizing the Grip Pen Adjusting the LCD Display CARING FOR CINTIQ 43 Cleaning Replacing the Pen Tip Maintaining the Cintiq Stand TROUBLESHOOTING 45 Testing Cintiq Testing the Tablet and Grip Pe...

Page 12: ...10 APPENDICES 51 DuoSwitch Removal and Installation Optional Display Configurations Specifications Warranty ...

Page 13: ...11 ...

Page 14: ...r Supply LE 2006B and Power Cable Notes Images are not shown to scale Some package configurations include an additional CD containing bundled software applications To install these applications insert the CD into your computer s CD ROM drive If the software installation menu does not automatically display double click on the Install icon located on the CD and follow the prompts Retain the package ...

Page 15: ...pports the Interactive Pen Display unit The stand can be used to adjust the incline angle of the display unit from a low position 13 degrees from horizontal to a high position 70 degrees from horizontal And you can rotate Cintiq from landscape to portrait orientation or to any angle between 180 and 180 degrees The stand also allows easy removal of Cintiq for use in a semi supported lap position No...

Page 16: ...s toward you with the power switch and LEDs at the top right corner Align Cintiq parallel to the front of the stand so that the bearing hub is located between the V shaped upper edges of the stand s bearing recess See A The V shaped edges of the stand will serve as a guide for positioning the bearing hub With the back of Cintiq resting against the stand lower Cintiq until the bearing hub rests sec...

Page 17: ... does not separate from the display unit If the display unit is in landscape orientation use one hand to grasp the bottom of the display and stand With your other hand grasp the top of the display unit Be sure you are holding onto both the stand and display unit with your bottom hand before moving Cintiq If Cintiq is in portrait orientation or has been locked to the stand the stand will not separa...

Page 18: ...16 777 216 colors The tablet sensor reports pen coordinates pressure switch and eraser information Status LED Lights green when the pen tip or a side switch is pressed or when the eraser enters proximity of the LCD screen Power LED Lights green when power has been supplied to both Cintiq and the computer and a video signal is present Glows orange when no video signal is received by Cintiq e g Your...

Page 19: ...om the guide when mounting Cintiq on the display stand See Working with Cintiq on page 32 Cabling and Connectors The connectors on the integral cable are for DVI I video connection USB or serial data and power connection Bearing Hub Fits into the bearing recess on the Cintiq stand Allows rotation of Cintiq and easy mounting and removal from the stand Important Always store the Interactive Pen Disp...

Page 20: ... to a VGA video card However connecting Cintiq to a DVI video card generally results in optimum performance because a digital video signal will display a better image and exhibit less cursor lag on the screen If you plan to install a video card with digital output complete the video card hardware and software installation before connecting Cintiq If you have another display that is compatible with...

Page 21: ...D or ADC or analog VGA connector and set the Digital Analog DVI VGA switch located on the back of Cintiq for the video connection you are using Move the switch to the right toward the OSD buttons for Digital DVI I DVI D or ADC and move it to the left toward the tablet edge for Analog VGA See A DVI I Connector DVI D Connector Apple ADC Connector VGA Connector If you are connecting to a DVI I connec...

Page 22: ...to a VGA connector use the VGA to DVI I adaptor Rear panel of your computer Power Supply To AC Outlet CAUTION Make sure that you correctly set the Cintiq Digital Analog DVI VGA switch for the video card you are using Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on this can damage the LCD display or computer video card Do not exceed a display refre...

Page 23: ...en close the Display Properties control panel Windows XP Insert the Wacom Tablet CD If the Wacom Tablet installation menu displays close it If the driver was not found click the Back button then select the option Install from a list or specific location Advanced and click Next Select the option Don t search I will choose the driver to install and click Next Click the Have Disk button enter the let...

Page 24: ...ing Diagram on the following page First shut down and power off your computer and Cintiq If a USB port is available Wacom recommends installing Cintiq as a USB device For USB installation Choose the Cintiq USB connector Plug the connector into an available USB port on your computer See E in the connection diagram on page 23 For Serial installation Choose the Cintiq serial connector Plug the connec...

Page 25: ...or serial cable do not connect both cables Wacom recommends using the USB connection if available F E Rear panel of your computer CAUTION Do not connect or disconnect the video or power cables while Cintiq or your computer are turned on this can damage the LCD display or computer video card ...

Page 26: ...mpted If you are running OS X reboot your system for full tablet functionality Note During installation a Cintiq color profile will be added to your computer s color man agement system To activate this color profile for use with Cintiq you may need to select the Cintiq 18SX profile in the system s ColorSync control panel For more details refer to the color management information in your operating ...

Page 27: ...rd disk in the c windows options cabs folder Insert the Wacom Tablet CD into the CD ROM drive The Cintiq menu should automatically display If the menu does not display double click on the Install icon located on the CD Click on the Install Cintiq button and follow the prompts to install the driver software Register your tablet when prompted Be sure to check the Read Me file for late breaking news ...

Page 28: ...om Driver Software Installation The Wacom installation menu should automatically display If the menu does not display double click on the Install icon located on the CD Select Cintiq as your tablet and the Other button for the interface type The Cintiq menu will display Click on the Install Cintiq button and the Continue button to begin the software installation Follow the prompts to complete the ...

Page 29: ...for late breaking news If you have trouble with the installation refer to the troubleshooting section in this manual and in the online Help Note For information on Linux support please refer to Wacom s web site at www wacom com productsupport Next Steps To learn more about using Cintiq proceed to Using Cintiq See page 28 Be sure to adjust the tablet calibration to precisely align the screen cursor...

Page 30: ...e Release the lever to lock the stand in place To raise Cintiq pull the right incline adjustment lever toward Cintiq and gently raise Cintiq to the desired incline angle Release the lever to lock the stand in place Note The stand adjustment levers may exhibit some natural play before the clutch mechanism engages For the most accurate incline adjustment first raise the incline slightly higher than ...

Page 31: ...q Stand on page 28 for instructions Firmly grasp the Interactive Pen Display on both the left and right sides of the body casing and lift the unit out of the display stand bearing recess Important When removing Cintiq from the display stand always lift Cintiq in a direction parallel to the front of the stand Note When packing Cintiq for transport always pack the Interactive Pen Display and Cintiq ...

Page 32: ... When pressure is applied to the pen tip the tip switch is turned on and the pen simulates a mouse button click The tip click pressure can be adjusted in the Wacom Tablet Control Panel Please refer to the online Help for details Eraser To use the eraser hold the Grip Pen upside down When the eraser is within proximity of the active area the tablet reports the pen coordinates and the pressure appli...

Page 33: ...essure to generate a mouse click Double Clicking Press the upper side switch Windows or lower side switch Macintosh or quickly tap the display screen twice in the same place with the pen tip Double clicking is easier when the pen is perpendicular to the tablet screen Tip You can make navigating with the pen easier by configuring Windows to select when the pen is over an icon and to launch the icon...

Page 34: ...res a large amount of keyboard input Display mode is also useful when presenting your work to co workers or clients T A B L E T M O D E At inclines of less than 32 degrees the dis play unit can be freely rotated on the display stand without touching the desktop In this position Cintiq emulates a traditional animator s table and gives you the freedom to rotate the display unit to any angle for the ...

Page 35: ...ge Important Do not place the display unit on the desk or any other surface by itself this may bend crimp or otherwise damage the cable Insert the main cable into the cable guide located at the back of Cintiq this will reduce the possibility of placing undue stress on the cable when working with Cintiq Make sure that you comfortably support the body of the display unit in your lap and that the uni...

Page 36: ...t comfortably with a minimum of eyestrain Here are some other points to keep in mind Take short breaks between tasks to stretch and relax your muscles Use a gentle grip when working with the pen Alternate tasks throughout the day Minimize awkward postures and repetitive movements that cause discomfort Alternate between different modes of use Next Step If you have not already done so learn about th...

Page 37: ...yed To customize the pen make your changes to the tab controls For Windows systems and for SGI and Sun workstations click Apply or OK to save your changes Note Application specific settings are for advanced users Application specific settings are not available for SGI and Sun workstations Displays applications with customized settings The icon shows that tool settings apply to all applications Dis...

Page 38: ...Cintiq is selected in the Monitor menu The de scription may vary depend ing on the platform you are working with For example on a Macintosh system the option is Cintiq 18SX Click on the Calibrate button to display the calibra tion screen Hold the pen as you nor mally do and use the pen tip to click on the cross hairs in the upper left corner Then click on the cross hairs that are displayed in the ...

Page 39: ...rkstations To view Help use your Grip Pen to bring up the Icon Catalog Select the WacomTablet page then double click on the WacomTablet icon In the Wacom Tablet Control Panel click on the Help button Sun workstations To view Help at the command prompt enter usr sbin wacomcpl In the Wacom Tablet Control Panel click on the Help button To read the Help before installing Cintiq first insert the Wacom ...

Page 40: ... Cintiq for use the next time the unit receives a similar signal This is applicable to all display modes Working with On Screen Display Settings Cintiq is equipped with an On Screen Display function The OSD function enables you to adjust and optimize a variety of display settings at the touch of a button To avoid accidental activation when the Interactive Pen Display is rotated the OSD controls ar...

Page 41: ... are automatically saved when the OSD menu closes If you make changes to the display appearance and cannot return to the original settings use the Reset Recall option to return Cintiq to its original factory defaults When you open the On Screen Display OSD the following menu options are displayed as icons Contrast Select to increase or decrease image contrast Brightness Select to increase or decre...

Page 42: ...ge Red Green or Blue to calibrate color To exit select the icon Note Manual changes to the color settings will invalidate the Cintiq color profile Vertical Center VGA only Select to move the screen image up or down To automatically adjust use the Reset option Reset Provides two options Use Auto Adjust to reset only the image param eters Use Recall to reset all screen options to the factory default...

Page 43: ...platform you are working with For example on a Macintosh sys tem the option is Cintiq 18SX Click on the Calibrate button to display the calibration screen Using the OSD controls open the OSD Menu and select the Pitch icon Then adjust the pitch level so that the pattern of fine vertical stripes displays evenly In the OSD Menu select the Phase icon and adjust the phase level so that the adjustment p...

Page 44: ...compliant computer or video card the dis play will automatically comply with the power saving parameters below Power Saving Mode Power On Standby mode Suspend mode OFF mode H sync Yes No Yes No V sync Yes Yes No No Video Active Blanked Blanked Blanked Power Consumption 60 W max 5 W max 5 W max 5 W max Power Lamp Green Orange Green Orange Green Orange ...

Page 45: ... static cloth or a slightly damp cloth When cleaning apply only a light amount of pressure to the display screen and do not make the surface wet Do not use detergent to clean the display screen this may damage the coating on the screen Please note that damage of this kind is not covered by the manufacturer s warranty R E P L A C I N G T H E P E N T I P The pen tip will wear with normal use When th...

Page 46: ...revent damage to the back of the Interactive Pen Display or to your work surface To replace the felt bearing mount ring carefully remove the worn ring and replace it with the spare ring that came with Cintiq To replace the rear display stand foot pads carefully remove the worn pads and replace them with the spare foot pads that came with Cintiq ...

Page 47: ...ower switch is on When the computer is turned on and a video signal is received the Cintiq display will activate and the power LED will glow green If there is no display verify that your video card has been properly installed and is functional If you have another display that is compatible with your video card you can connect that display to the card in order to verify that the video card is opera...

Page 48: ...t controls Adjust as necessary or open the OSD menu go to the Reset menu and select the Recall option Your computer may be in a power management mode Touch the pen tip to the display screen move the mouse or depress any key on your keyboard Verify that the video card is properly installed Check the video cable for bent or broken connector pins Then properly connect the video cable Check that your ...

Page 49: ...hat some video cards may not show the display in proper sizing Open the OSD menu go to the Reset menu and select the Recall option As necessary adjust pitch and phase General Problems cont Solutions The image appears multiple times on the display When a still image is displayed for a long period of time without refreshing the screen an after image remains for a short period of time The color white...

Page 50: ...ollowing information available The Wacom Cintiq 18SX Installation Guide and User s Manual ___________________ Cintiq 18SX serial number Look at the label on the back of the display unit You may have to rotate the unit in order to see the serial number label ___________________ Driver version number Look on the Wacom Tablet CD or in the Wacom Tablet Control Panel ___________________ The make and mo...

Page 51: ... Technical Support English Europe Middle East and Africa Contact your local distributor or Worldwide Web http www wacom europe com Software updates Online support database Anonymous FTP Site ftp ftp wacom europe com pub Software updates Phone Austria 43 0 1 790 825 550 Technical Support Phone Belgium 32 0 2 275 0691 Technical Support Phone France 33 0 1 7020 0070 Technical Support Phone Germany 49...

Page 52: ...Web http ap wacom co jp Software updates and information English Phone 81 0 3 3371 1595 Technical Support English FAX 81 0 3 3371 1468 Technical Support English Inquiry Form http ap wacom co jp faq tablet inquiry_form html Technical Support English To purchase parts and accessories call toll free 1 888 884 1870 USA and Canada only or visit Wacom s web site at http www wacom com wacomdirect USA onl...

Page 53: ...witch in the middle and pull out Press in on the rubberized grip in or der to better grasp the switch Important Do not remove the switch by prying it from either end as this may damage your Pen NEVER adjust the trimmer capacitor that will be visible when the switch is removed When using the pen without the DuoSwitch always replace the original rubberized grip with the optional grip in order to pro...

Page 54: ...g the pen case rails with the grooves in side the grip and pushing the grip over the pen tip When properly positioned the DuoSwitch access hole will re veal the trimmer capacitor Then install the pen tip cone by turning it clockwise onto the pen 3 Align the DuoSwitch into place making sure to match the switch position to the grip molding Then gently press in on the DuoSwitch until it snaps into pl...

Page 55: ...the arrows on the brackets point toward each other Place each bracket with the bracket hook over the stand ridge and insert the lock screws through the bracket and into the VESA screw holes Hand tighten the lock screws until each lock bracket is firmly attached Cintiq should now be firmly attached to the stand Note To change the image displayed by Cintiq to portrait orientation you need to purchas...

Page 56: ...our computer and power off Cintiq Then disconnect all cables from between the unit and your computer 2 If Cintiq is mounted remove it from the display stand 3 Protect the display screen surface by spreading a soft cloth onto a flat table and placing Cintiq face down on the cloth 4 Using the appropriate screws for your mounting platform firmly attach Cintiq to the alternate mounting platform Be sur...

Page 57: ...ng maximum storage humidity is 38 at a temperature of 60 C and maximum storage temperature is 42 C at a humidity of 90 LCD Display Display a Si TFT active matrix LCD Screen size 18 1 in 14 1 x 11 3 in Signal inputs VGA Analog RGB DVI Digital Resolution 1280 x 1024 pixels SXGA 1024 x 768 pixels XGA 800 x 600 pixels SGA 640 x 480 pixels VGA 720 x 400 VGA others Refresh rate 50 to 75 Hz vertical All ...

Page 58: ...to be always white or always black A small number of pixels 10 or less are allowed to show a wrong color for some parts of the color spectrum Tablet Reading technology Electromagnetic give and receive method Active area 359 0 x 287 2 mm 14 13 x 11 31 in Resolution 20 lpmm 0 05 mm 508 lpi 0 002 in max Accuracy 0 5 mm 0 02 in average Maximum reading height 5 mm 0 2 in Maximum report rate 205 points ...

Page 59: ... Video card connection VGA RGB analog male Display connection DVI I female Note Use of this adaptor requires setting the Cintiq DVI VGA switch to the VGA position DVI D to DVI I adaptor Part number 88741 9400 Molex Video card connection DVI D male Display connection DVI I female Notes Use of this adaptor requires setting the Cintiq Digital Analog DVI VGA switch to the DVI position Using a 3rd part...

Page 60: ... or replacement of the defective product or parts thereof of which WACOM is notified during the Warranty Period provided however that you are responsible for i the cost of transportation of the product to the designated service location and ii any loss or damage to the product resulting from such transporta tion WACOM shall have no responsibility to repair or replace the product if the failure of ...

Page 61: ... This Limited Warranty is governed by the laws of the United States of America and the state of Washington This Limited Warranty is valid for and only applies to products purchased and used inside the United States and its territories or possessions and Canada Warranty on Sales Outside of U S and Canada Except Europe For products purchased or used outside of the United States and Canada upon disco...

Page 62: ...INTERACTIVE PEN DISPLAY INSTALLATION GUIDE AND USER S MANUAL WACOM Co Ltd INTERACTIVE PEN DISPLAY INSTALLATION GUIDE AND USER S MANUAL UE 0249 0X1075230 ...

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