Reporting a Problem
1. Go to http://www.vxl.net/Support/Online-support.aspx
2. Select
Click Here
under the relevant support required.
3. In the
Email Address
field, enter your email address.
4. Under
Requests
option, click
Submit
.
5. Fill in the requested information along with the problem
description, and click
Save
.
Your problem will be registered and you will receive an email with a
ticket number.
Please mention the ticket number in future correspondence regarding
the issue.
Checking the Status of Your Ticket
1. Go to http://www.vxl.net/Support/Online-support.aspx
2. Select
Click Here
under the relevant support required.
3. In the
Email Address
field, enter your email address.
4. Click
View Mine
. Your request status will be displayed.
For more details about Product Warranty, please visit:
http://www.vxl.net/Support/Product-Warranty-Terms.aspx.
3