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17

TROUBLESHOOTING COMMON ISSUES

SYMPTOM

DIAGNOSIS

REMEDY

M400 will not turn on and 

status LED is not lit

Battery is discharged

Connect battery to wall charger for 

up to two hours for a full charge, then 

connect battery to viewer.

M400 will not turn on and 

status LED is blinking red

Internal battery is 

discharged

Leave viewer connected to USB power. 

System will begin booting within a few 

minutes.

M400 display is blank but 

status LED is lit

Screen has turned off to 

conserve power

Tap the power button or the touchpad 

to wake the screen.

M400 powers off after 

20-30 minutes while 

plugged in to USB

USB source does not 

provide enough current

M400 can draw up to 1.5A while in 

operation.

Summary of Contents for 472

Page 1: ...M400 User Manual v1 0 Model 472 ...

Page 2: ... wearable Android based computer with Wi Fi connectivity voice command functionality and HD camera right out of the box including M400 viewer with adjustable display screen USB A Battery USB A to USB C power cable USB A to Micro USB cable for charging the USB A Battery M Series Lens less frames Soft case for storage 02 ...

Page 3: ...03 CHARGING FOR FIRST TIME USE Charge battery before use with wall charger wait until all three LEDs are solid Can take up to two hours if the battery is fully empty ...

Page 4: ...Charging the battery Assembling the M400 mounting system Power to M400 from Battery USB A Battery USB A to USB C Cable Viewer 04 ...

Page 5: ...nd the USB A connector to the USB A battery Press the power button on the battery for 2 seconds to turn on the system The LED on the battery will illuminate when the system is powered on 5 When ready to wear your M400 Smart Glasses lift the power cable over your head to rest on your shoulders as you place the Smart Glasses as you would a pair of glasses 6 Ear hooks and alternate nose pads are avai...

Page 6: ...06 ...

Page 7: ...egular prescription eyewear The nosepiece of the frames can be adjusted to fit comfortably and securely 2 After mounting the viewer adjust the viewer as shown until it is a comfortable distance and preferred position from your dominant eye 3 Adjust the eyepiece as shown until you can see the full image 4 Additional mounting options including frames with prescription lenses safety frames hard hat he...

Page 8: ...08 NAVIGATING THE M400 Touchpad Power Button Back Navigation Buttons Mounting Rail Display Camera Flash Flashlight Recording LED Power LED USB C Port Center Front ...

Page 9: ... Press for primary functions Front Forward navigation Center Back navigation Back Select Long Press approx one sec touch for secondary functions Front Open menu Center Exit to home menu Back Back one step VOICE The M400 can be activated by Hello Vuzix when properly configured The M400 will listen for voice commands for 15 seconds by default To activate Voice control open the Settings menu and navig...

Page 10: ...SE If the battery runs out of power the viewer will display a message on the screen 1 Unplug the USB cable from the battery 2 Remove the battery from the mount and replace with a charged one 3 Plug the USB cable back in 4 Turn on the battery by pressing the power button on the battery for 2 seconds 5 The message on the screen will go away ...

Page 11: ...lly power off highlight the power off entry and activate it The viewer will ask you to unplug the USB cable After you unplug the cable the viewer will fully power off Leave the cable disconnected while the viewer is off The battery will power off as soon as it s unplugged If the USB cable is unplugged the device will power off after about five minutes If the internal battery is already discharged t...

Page 12: ...0 Application Carousel has multiple sections for helping organize and easily access your most commonly used M400 applications A long press on the center button while on the home screen will toggle between All Apps section an automatically populated Recently Used section and a Favorites section For more information on managing applications visit www vuzix com support ...

Page 13: ...e main carousel 3 Point the M400 at the phone or computer screen that is displaying the QR code to scan Manual setup 1 At the home page select the Settings app 2 Select Network Internet then Wi Fi menu option and then press the select button to activate Wi Fi 3 Once the list of available networks populates highlight the preferred network and select 4 Enter password using displayed keyboard Select ...

Page 14: ...PPLICATIONS Application can be installed on the M400 via the Vuzix App Store The Vuzix App Store will install and manage applications via the OTA Over the Air mechanism and will require Wi Fi connectivity For instructions and additional information about installing applications and using the Vuzix App Store visit www vuzix com support The M400 supports ADB Android Debug Bridge as an alternative me...

Page 15: ...or updates once it is connected to Wi Fi Click Update on the following pop up NOTE If your corporate firewall prevents access to the external website your system administrator may provide additional settings for your M400 or may provide a software update offline 15 ...

Page 16: ...pport data pass through The viewer should be plugged into the developer s machine with a USB C to C cable for the best experience If a USB A to C cable must be used then using a CDP capable port will provide enough power If the USB A port is not providing sufficient power functions of the device may become impaired without notice and the viewer may shut down completely 16 ...

Page 17: ...ot turn on and status LED is blinking red Internal battery is discharged Leave viewer connected to USB power System will begin booting within a few minutes M400 display is blank but status LED is lit Screen has turned off to conserve power Tap the power button or the touchpad to wake the screen M400 powers off after 20 30 minutes while plugged in to USB USB source does not provide enough current M...

Page 18: ... damage the seals and impair the water resistance Make sure that there is no standing water in the USB connector before inserting the cable Do not insert sharp objects into any holes in the viewer as this may damage the mesh and impair the water resistance Do not use metal objects to clean the USB port as this may cause electrical damage 18 ...

Page 19: ...19 REGULATORY INFORMATION Regulatory information can be viewed from the Settings application 1 Open System 2 Open About Glasses 3 Open Regulatory labels ...

Page 20: ... the included safety information also at www vuzix com support safety warranty m series before using this product All trademarks belong to respect owners 472PB0002 0002 M400 USER MANUAL LEARNING MORE Visit www vuzix com support M400 smart glasses for more information on the M400 or contact technical_support vuzix com for additional information ...

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