Page 21
SECTION 5
TROUBLESHOOTING
VuQube does not find satellite.
(STATUS light flashes red or green.)
STATUS light flashes orange.
Before search: bad coax connection.
After unsuccessful search
(approximately 25 minutes):
obstruction in line of sight
between VuQube and satellite.
Call King Controls.
Move VuQube to have unobstructed
view of southern sky.
Did not hold ON button for
3 FULL SECONDS.
Hold ON button for 3 FULL
SECONDS.
SYMPTOM
POSSIBLE REASON
COURSE OF ACTION
STATUS light does not stop rapidly
flashing red and green.
STATUS light does not turn on or is
dim.
Bad power source (low voltage).
Bad power or controller cable
connection at antenna unit.
Bad controller cable connection at
controller.
Call King Controls.
STATUS light is steady green but no
picture.
Satellite receiver is off or requires reset.
Turn on receiver or reset (see page 14).
I don’t get all of my channels.
One of your satellites is blocked.
Dish 1000/1000a ONLY: you have
traveled outside the coverage area of
your selected trio.
Move VuQube to have unobstructed
view of all satellites.
Dish 1000/1000a ONLY: Change your
satellite trio (see page 16).
Self check failed: potential motor
problem.
Call King Controls.
