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16
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TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
Heat does not come on
when individual
thermostat knob is set
1. Cooking surface temp is above set point .
2. Pilot burner not lit.
3. Problem with burner solenoid valves. (Call for service)
4. Problem with thermocouple. (Call for service)
5. Low gas pressure. (Call for service)
Pilot burners will not light
1. Main gas shut-off valve not in On position.
2. Power switch not in ON position.
3. Push power switch to OFF and back to ON to restart pilot
ignition cycle.
4. Problem with safety-ignition module. (Call for service)
5. Obstructed pilot orifice. (Call for service)
6. Low gas pressure. (Call for service)
Pilot burner will not stay
lit
1. Obstructed orifice. (Call for service)
2. Gas supply not purged of air. Air blowing pilot out. (Call
for service)
3. Problem with pilot safety valve. (Call for service)
4. Electrode sensor not in flame. (Call for service)
5. Low gas pressure. (Call for service)
Fat appears to smoke
excessively
1. Temperature set too high.
2. Moisture in food may be turning into steam
Food sticks to griddle or
burned around edges or
contains dark specs
1. Temperature set too high.
2. Griddle surface requires cleaning and/or seasoning.
3. Surface under food not covered with enough cooking oil.
Food under-cooked inside
1. Temperature set too low.
2. Food not cooked for long enough time.
Food tastes greasy or has
objectionable off -flavor
1. Food itself may have off-flavor.
2. Food stored improperly before cooking.
3. Too much griddle fat used.
4. Temperature set too low.
Noticeable build-up of
gum on griddle
1. Temperature set too high.
2. Griddle surface needs cleaning and/or seasoning.
3. Too much griddle fat used.
Summary of Contents for VCCG24
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