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b
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S
S
h
h
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t
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g
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a
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F
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A
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Q
Q
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s
s
The batteries may not be fresh. Please replace with new
batteries.
The battery plastic package has not yet been removed
completely.
Camera won’t turn on
after loading battery
The battery placement may be in the wrong direction, pls
check it
Press the shutter key but
not able to shoot or video
record
The memory or SD/MMC memory card is full, and please
save to computer or delete some files to make new space.
The photo and video files
in the camera memory
can’t be played back.
SD/MMC memory card is inserted in the camera, and the
camera memory is disabled. Please turn the power off and
takeout the memory card.
The camera focus distance is too close , please adjust it.
The photo is not clear.
Please hold the camera steady with both hands, or place the
camera on a tripod. Don't shake or move the camera while
shooting.
The photo or video record
is obscure.
The shooting/recording light is not sufficient. Please
shoot/record in a location with sufficient light. Or use flash for
a dark environment when shooting/recording.
Can’t play video record on
the computer.
Please install DirectX9 and Windows Media Player9 (or
higher version) player.
Photo using flash is
darker.
The flash distance is too far. Please shoot with flash within 6
feet.
