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Vtron Digicom Ark 3100SP, User Manual

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User Manual                                                                                              Digicom3100SP Multi-screen Processor 

 

3. Installation ........................................................................................................................................ 39

 

3.2 Installing the Cabinet.................................................................................................................... 42

 

3.2.1 Rack Mounting ...................................................................................................................... 42

 

3.2.2 Cabling Bracket ..................................................................................................................... 42

 

3.3 Connecting Display Device .......................................................................................................... 43

 

3.4 Connecting Signal Source ............................................................................................................ 44

 

3.5 Connecting Network Cable .......................................................................................................... 44

 

3.6 Connecting Power Cord ............................................................................................................... 46

 

3.7 System Grounding ........................................................................................................................ 46

 

4. VTRON Wall Administration System (VWAS) (Optional) ........................................................... 48

 

5. Maintenance ...................................................................................................................................... 49

 

5.1 Routine Inspection and Maintenance ........................................................................................... 50

 

5.2 Routine Inspection ........................................................................................................................ 50

 

5.3 Replacing Hot plug Module ......................................................................................................... 50

 

5.3.1 Hot Plug Module ................................................................................................................... 50

 

5.3.2 Replacing Boards .................................................................................................................. 51

 

5.4 Troubleshooting ............................................................................................................................ 53

 

6. Contact .............................................................................................................................................. 57

 

   

Summary of Contents for Digicom Ark 3100SP

Page 1: ...User Manual Digicom Ark 3100SP Multi screen Processor V2 1 VTRON http www vtron com E Mail info vtron com All rights reserved ...

Page 2: ... assume any liability for your use VTRON and Digicom are registered trademarks of VTRON Windows Windows NT Windows 2000 and Windows XP are trademarks or registered trademarks of Microsoft Cooperation in USA and or other countries regions Other product names or company names in this manual may be the trademarks of the owners respectively Notice This manual is designed for Digicom Ark 3100SP Multi s...

Page 3: ... Even worse the safety of users cannot be ensured Do not change the original design Do not add or delete any mechanical parts or electrical loop of the product or else VTRON isn t responsible for any result thereby Do not install illegal software The Multi screen signal processor described in this manual is dedicated image processing and controlling device and shouldn t be used for other purposes ...

Page 4: ...duct Away from flammable explosive objects The flammable and explosive objects are not only the threat to the product but also to the users safety Away from strong electromagnetic interference equipment In the environment with strong electromagnetic interference the performance of the product can t be exerted and the stability is also affected Be sure to cut off power supply Please cut off the pow...

Page 5: ...upler is reachable so as to disconnect the power supply through the coupler or plug upon emergency Note A The device integrates replaceable batteries It may cause explosion if the battery model isn t proper Please replace with the batteries provided by VTRON B Follow the instructions to dispose the used batteries Please consult local environment protection department for the treatment of used batt...

Page 6: ...6 1 4 Technical Specifications 18 1 5 Classical Application Diagram 22 2 Introduction to Boards 23 2 1 System Main Control Board 23 2 2 Signal Processing Board 24 2 3 Audio Signal Expansion Processing Board 25 2 4 RGB Signal Acquisition Board Optional 26 2 5 Video Signal Acquisition Board Optional 28 2 6 Dual Link Signal Acquisition Board Optional 29 2 7 HDMI Signal Acquisition Board Optional 30 2...

Page 7: ...43 3 4 Connecting Signal Source 44 3 5 Connecting Network Cable 44 3 6 Connecting Power Cord 46 3 7 System Grounding 46 4 VTRON Wall Administration System VWAS Optional 48 5 Maintenance 49 5 1 Routine Inspection and Maintenance 50 5 2 Routine Inspection 50 5 3 Replacing Hot plug Module 50 5 3 1 Hot Plug Module 50 5 3 2 Replacing Boards 51 5 4 Troubleshooting 53 6 Contact 57 ...

Page 8: ...ignal acquisition DUAL LINK ultra high resolution signal acquisition DP signal acquisition SDI signal acquisition and optical signal acquisition The processor also supports computer graphical display signal also called as desktop signal After serials of processing exchanging zooming in out and overlapping inside the processor all of the collection signals can be displayed with real time on the dis...

Page 9: ... All digital non blocking cross dispatch All signals can be cross dispatched in the system without blocking so that all signals can be displayed at any position in the corresponding display cube in the system Support signal superposition Each display Cube supports the superposition of one channel of desktop signal and 4 channels of input signals achieving Alpha transparency Support signal cutting ...

Page 10: ...tion up to 4K 2K The desktop signal processing board supports the desktop signal with adaptive ultra high resolution System supports cascade signal inputs All of the input signals can be echoed via network Signal output System supports DVI digital signal the resolution is up to 1920 1200 60 outputs onto the screen wall System supports DVI optical signal outputs with maximum resolution of 1920 1080...

Page 11: ... avoid misplugging If the signal source is lost or the format is improper the display screen will become blue The screen will resume to a normal state when input proper signals Fault tolerance for software code Fault tolerance of update failure High stability and reliability Characterized by modular hardware structure Digicom Ark 3300SP Multi screen Processor s system power supply system fan power...

Page 12: ...umption Support large screen VTRON Wall Administration System optional Support VWAS large screen VTRON Wall Administration System realizing the operation management and control of large screen video wall system composed by Multi screen signal processors About the function and content of VWAS please refer to VWAS Software Manual of VTRON products ...

Page 13: ...ultiple preview modes 1 image 4 images or 8 images on single screen A single SPV3008 can preview up to 8 channel signals while SPV3016 can preview up to 16 channels Moreover a SPV3000 supports local DVI output to display current preview content directly on a monitor The signal preview processor mainly encodes the video signal processed by Ark3000 into standard H 264 bit stream to achieve the previ...

Page 14: ...e device 6 Accompanying with VWAS6 0 the SPV3000 can have a good systematic control over all signals inputted to multiple processors and preview all these signals in real time 1 2 3 Functions and Features of SMA3000 Streaming Media Processor Optional Digicom SMA3104 SMA3108 Streaming Media Processor is mainly used to convert the input signal from Ark3000SP into IP signal With the help of VWAS a si...

Page 15: ...signal 2 Input signal quantity support 4 8 channels high speed cascade signal inputs 3 Supported Signal types Video RGB VGA HDMI SDI IP and YPBPR signals 4 A single Digicom SMA3104 can output up to 4 channels of IP video signals while a single Digicom SMA3108 can output up to 8 channels of IP video signals 5 Digicom SMA3104 SMA3108 Streaming Media Processor can work accompanied with ARK3000 proces...

Page 16: ...s DP signals and SDI signals system main control board has one slot which is used for the dispatch of the signal processing unit the system main control board has two signal extension switching ports one is input port and another is output port signal processing board has eight slots which are used for the scaling and superposition of signals Fig 1 3 Front panel Signal processing board System cont...

Page 17: ... above is for description only Rear panel as in the figure below power supply signal I O port network interface controlling interface clock and synchronization signal I O port Fig 1 4 1 Rear panel 1 with DVI desktop signal input Video signal input port RGB signal input port Video signal output Power module Power switch Power outlet Grounding Main control board Power fan module Optical signal outpu...

Page 18: ...11 Fig 1 4 2 rear panel 2 with DP desktop signal input Video signal input port RGB signal input port Video signal output Power module Power switch Power outlet Grounding Main control board Power fan module Optical signal output DP desktop signal input ...

Page 19: ...User Manual Digicom3100SP Multi screen Processor 12 Fig 1 5 Dual link signal input port Fig 1 6 HDMI signal input port Fig 1 7 DP signal input port ...

Page 20: ...User Manual Digicom3100SP Multi screen Processor 13 Fig 1 8 SDI signal input port Fig 1 9 Optical signal input port Fig 1 10 IP signal input port ...

Page 21: ...e board category and amount available on site depend on the order The figure above is for description only DIP switch of Device No Serial port not for control Clock synchronization signal output port Clock synchronization signal input port Network port 1 Network port 2 System reset switch ...

Page 22: ...r Function RUN Green Indicating the board s working status Blinking when board works well ALARM Red Indicating the board s working status Blinking when abnormality appears POWER1 Green Indicating the board s working status Lighting constantly when power 1 works well POWER2 Green Indicating the board s working status Lighting constantly when power 2 works well Table 1 1 Digicom SPV3000 signal previ...

Page 23: ...rts snapshot 1 3 3 SMA3000 Streaming Media Processor Front view 6 LED indicator and cascade input output ports Fig 1 16 Front view of Streaming Media Processor DVI signal input port DVI signal output port DIP switch Reset button Signal output port LAN ports Power input port Power input port Cascade signal output port Cascade signal input port ...

Page 24: ...ing status Blinking when board works well ALARM Red Indicating the board s working status Blinking when abnormality appears POWER1 Green Indicating the board s working status Lighting constantly when power 1 works well POWER2 Green Indicating the board s working status Lighting constantly when power 2 works well Table 1 2 Digicom Streaming Media Processor working status Overall view Fig 1 17 Rear ...

Page 25: ...ware Specifications Bus bandwidth 280Gb S Controlling interface RJ45 gbps network interface 2 100 1000 mbps adaptive Ethernet ports using category 6 twisted copper wire to connect to switch RS232 serial port 1 DB9 serial port used for system detection and test Reset switch System reset Desktop input DMS59 connector Support Dual Link independent desktop input DIP switch Reset button Debug port LAN ...

Page 26: ...ows One channel supports superposition of up to 8 overlapping windows signal superposition achieves the Alpha transparency effect Output resolution range 1024x768 60Hz 1366x768 50Hz 1366x768 60Hz 1400x1050 60Hz 1920x1080 60Hz 24bit color depth RGB signal input DMS59 connector 6 channel of RGB board input each board uses 3 DMS59 output interfaces each DMS59 interface can access 2 channels of DVI D ...

Page 27: ... One processor can access up to 8 pieces of SDI signal acquisition board which means 32 channels of SDI signal input SDI signal HD SDI and 3G SDI IP signal input Network port Each board supports 4 channels of 1080p 60Hz signal 16 channels of D1signal or 4 channels of audio signal One processor can access up to 8 pieces of IP signal acquisition board which means 32 channels of 1080P signal 126 chan...

Page 28: ...standard 19 specialized mounted server chassis W H D 482 6mm X 43mm X 208mm Fan Two cooling fans Working environment Temperature 0 40 Relative humidity 20 80 No condensing Weight 17Kg SMA3000 Streaming Media Processor Optional Hardware Specifications External port DC power port External DC power input port 2 DVI port DVI port 3 RJ45 100M port 10M 100M 1000M LAN port 2 Device number DIP switch 4 bi...

Page 29: ...lay boards RGB input boards and video input boards depend on the project Please contact VTRON or agent for details 2 To exert the effect of the hardware the user may need to purchase other peripheral equipment 3 The specifications are subject to changes without prior notice 4 The actual product configuration bases on the order 1 5 Classical Application Diagram Fig 1 20 System structure diagram ...

Page 30: ...ling serial video signal to each board The access signal of the whole system can be cross scheduled with non blocking and powerful real time and display anywhere within the corresponding display cube Fig 2 1 Appearance of system main control board SCA 385 The functions and features of system main control board Integrate the dispatch function of the entire Multi screen signal processor and the busi...

Page 31: ...seconds interval Alarm Flash slowly 0 5 seconds interval Minimum system Form 2 1 Board working status 2 2 Signal Processing Board In Digicom Ark 3100SP multi screen processor the signal processing board consists of GPA 325 Fig 2 2 and GPA 340 in Fig 1 4 GPA 325 can be placed in any slot within the 8 slots at right most side on the front Each signal processing board supports up to two output displa...

Page 32: ...intenance and upgrade more convenient Support hot plugging minimizing the time for maintenance LED indicators of board working status please refer to form2 1 2 3 Audio Signal Expansion Processing Board Audio expansion processing board consists of EMA 385 Fig 2 3 and MPA 325 Fig 1 5 EMA 385 can only be placed at the 8th slot of the front panel Fig 1 3 counting from right and MPA 325 can only be pla...

Page 33: ... please refer to form2 1 2 4 RGB Signal Acquisition Board Optional RGB signal acquisition board consists of RA 365 Fig 2 4 and RA 361 in Fig 1 4 RA 365 can be placed at any slot Fig 1 3 within the 8 slots at left most side The entire system supports up to 8 pieces of RGB signal acquisition boards and each board can signal acquisition 6 channels of ARGB signal input or 6 channels of DRGB signal inp...

Page 34: ...ickly when the input source changes Support ARGB automatic white balance i e when inputting white image test signals the signal gain can be optimized by executing automatic white balance command Alarm report of collection source signal abnormity input switching format change and format error Integrate self diagnosis function making the system maintenance and upgrade more convenient Support hot plu...

Page 35: ...input or 3 channels of S_VIDEO signal input Fig 2 5 Appearance of video signal acquisition board VA 365 The functions and features of video signal acquisition board Each board can input 6 channels of CVBS or 3 channels of S VIDEO signals Automatically recognize signal format when the input source changes Supports alarm report Supports image freezing of the signal source Integrate self diagnosis fu...

Page 36: ...to 3840 2400 30 and the second channel s resolution is up to 3840 1200 60 Fig 2 6 Dual Link signal acquisition board DRA 325 The functions and features of dual link signal acquisition board Dual Link signal acquisition board accomplish the work based on the command coming from the system main control board Dual link signal window supports one layer of window s overlapping The maximum input signal ...

Page 37: ...HDMI signal acquisition board and each board can access 6 channels of HDMI signal input Fig 2 7 HDMI signal acquisition board RA 365 The functions and features of HDMI signal acquisition board HDMI signal acquisition board accomplishes the work based on the command coming from the system main control board Support HDMI signal input Supports image freezing of the signal source Supports alarm report...

Page 38: ...quisition board DPA 325 The functions and features of DP signal acquisition board Support 24 bit color depth When the input source changes the board could identify the signal format automatically and set the appropriate sampling parameters quickly Alarm reporting for signal abnormalities input signal switching format changing and incorrect format Temperature monitoring with an alarm indicator Inte...

Page 39: ...f signal format can be supported SD SDI HD SDI and 3G SDI Fig 2 9 SDI signal acquisition board SDA 345 The functions and features of SDI signal acquisition board Support color space of YCbCr4 2 2 When input source changes the board could identify the signal format automatically and adjust the appropriate sampling parameters quickly Temperature monitoring with an alarm indication indicator Integrat...

Page 40: ...r with a DVI to optical fiber transmitter see Figure 2 10 2 Fig 2 10 1 FA 341 Fig 2 10 2 FA 341 and the transmitter The specific functions of FA 341 are as follows Long distance DVI signal transmission can be realized with a single core and multi mode optical fiber cable and the maximum transmission distance can be 300m The transmission speed is 5 0Gbps Support a DVI video resolution up to 1080p 6...

Page 41: ...fiber receiver similar as the transmitter see Figure 2 10 Fig 2 11 GFA 340 The specific functions of GFA 340 are as follows The long distance DVI signal transmission can be realized with a single core and multi mode optical fiber cable and the maximum transmission distance can be 300m The transmission speed is 4 5Gbps Support a HDMI video resolution up to 1080p 60Hz 24 bit color depth Meet the req...

Page 42: ...support to decode 4 channels of audio signal in IP format Fig 2 12 IP streaming signal acquisition board IPA 345 The functions and features of IP signal acquisition board Support IP streaming signal input Support 12 bits color depth Support signal cutting function Any part of the input signals can be cut and displayed out If the input source changes the board could identify the signal format autom...

Page 43: ...ording to system configuration and then send to video processing board Fig 2 13 1 Desktop processing board DA 35 The functions and features of desktop signal processing board Desktop signal processing board accomplish the work based on the command coming from the system main control board To support Dual link DVI signal input Each board can support 4 channels of DVI D desktop signal input Supports...

Page 44: ...o video processing board Fig 2 13 2 Desktop processing board DA 35 The functions and features of desktop signal processing board Desktop signal processing board accomplishes the work based on the command coming from the system main control board To support Dual link DP signal input Each board can access 4 channels of DVI D desktop signal input Supports alarm reporting Integrate self diagnosis func...

Page 45: ...is embedded with a live view board can the whole wall live view function be available Fig 2 14 Live view board MVA 385 The functions and features of the live view board are shown as below Supports local output The HDMI port of the board supports at least one channel 1080P decoding output Supports wall live view function Supports standard H 264 RTSP and HIPC protocols Supports 1080P30 IP network si...

Page 46: ... in the factory and had passed the high temperature and aging test The user only needs to connect the Multi screen signal processor to peripheral equipment 3 Before installing the Multi screen signal processor please check whether the environment complies with the requirement of Multi screen signal processor on working environment e g temperature RH power supply grounding system etc so as to ensur...

Page 47: ... signal cable Signal output adapter cable Dual link signal cable Extension Cable Kit for DVI signal SDI signal cable DP signal cable The cable pictures above are only for reference about details of supplied cable please refer to the items on the packing list ...

Page 48: ...eck the amount according to the packing list if any part is missing please contact the supplier The packing list is in the package The appearance figures of the product parts in this manual are for description only The real product may be different Please keep the packing materials properly for future use ...

Page 49: ...bottom and ventilation plate on the top While installing adjust the distance between the installation bar of the cabinet and the front door to 50mm 100mm Use the provided dedicated bolts to fix In rack mounting mode the handle on front panel of the chassis can be removed The outlet cable in the end of the cabinet can be fixed on the wiring structure of the cabinet or fixed with the optional Cablin...

Page 50: ...ty 3 3 Connecting Display Device Connect every output interface of the signal processing board of Digicom Ark 3100SP Multi screen Processor to the corresponding input interface of the display device with the matched signal cables Note Since digital signals have strict limit on transmission distance it is recommended to select the signal cables provided by VTRON If it is necessary to use other sign...

Page 51: ...eo signal source At on site RGB signal sources usually refer to working PC professional workstation or matrixes connected to these devices The video signal sources are in various types including common video players and recorders Since there are many video input ports please pay attention to the port number connected to every video signal source while connecting so that the corresponding video sig...

Page 52: ... the subnet mask is 255 255 0 0 and IP2 is the LAN segment of related equipment such as DLP or LCD display which should be separated from IP1 LAN segment 3 Without permission of technician for this processor please do not connect your PC or other network equipment directly to the switchboard of this processor 4 Without permission of technician for this processor please do not change the IP address...

Page 53: ...signal processor the power port of the processor should be connected to separated power outlet 220V10A standard receptacle is recommended and do not share with other devices 3 7 System Grounding Digicom Ark 3100SP Multi screen Processor has two grounding points one is embedded grounding point of 3 core power cord and the other is shell grounding bolt To ensure the safety and stability of the devic...

Page 54: ...al processor including the grounding measure of power supply e g use qualified 3 core power cord and power outlet In addition to install the Multi screen signal processor in high rise building the device should be grounded to dedicated grounding system and keep certain distance for lighting of the building Improper grounding system has great negative impact on the signal transmission of the device...

Page 55: ...Multi screen signal processor and finally manage and control the signal windows and application windows on the display wall VWAS can exert the advantages of network distributed software system support simultaneous connection and operation of several clients and provide simple friendly and customized human machine interface making the control of display wall more convenient visual operation and eli...

Page 56: ...ervice center We are ready to provide perfect services and solve your problem 3 Only qualified personnel can perform routine maintenance and necessary troubleshooting 4 Avoid illegal operation and always follow the specified procedures to turn on off the device 5 Before connecting or disconnecting any electrical plug outlet or other connections from the system device always check whether the syste...

Page 57: ...per every month 3 Check whether the cables and power cords are broken or worn every month check whether the connectors and inserters are loose corroded or oxidized 4 If the device isn t used often please turn it on for 1 2 hours every week in wet season turn on at least once every day 5 3 Replacing Hot plug Module 5 3 1 Hot Plug Module In Digicom Ark 3100SP Multi screen Processor the following mod...

Page 58: ...e top and bottom handles on the board and hold the handles with both hands pull out the board slightly 3 Hold the bottom of the board with one hand and hold the side with the other hand to take out the board steadily 4 Hold the standby board and insert into the slot carefully Before inserting the board please pay attention to the slot number mark in the bottom of rear panel make sure that the top ...

Page 59: ...ol board SCA 385 Slot 10 11 in the front MagicLink desktop processing board DIVM 35 Slot 12 in the front Gap strip Slot 13 in the front data processing board or VIDEO signal acquisition board VA 365 Slot 14 in the front ArkLink2 channel processing board GPA 325 ArkLink6 channel VIDEO signal acquisition board VA 365 Slot 15 21 in the front ArkLink2 channel processing board GPA 325 Slot 1 8 in the r...

Page 60: ...Check whether the general power supply of the Multi screen signal processor is turned on if not please turn on the general power supply and then turn on the Multi screen signal processor 2 Check whether the input power supply complies with the requirement Note Please make sure that the power supply of the Multi screen signal processor complies with the requirement of the device or else it may dama...

Page 61: ...e 3 Image color is abnormal Reason 1 The signal cable of the Multi screen signal processor isn t connected properly or the grounding isn t proper 2 The quality problem of the output signal from the signal source 3 The signal source parameters are not set properly 4 The problem of the display terminal e g video wall 5 Other unknown reasons Solution 1 Check whether the signal cable of the Multi scre...

Page 62: ...wall according to the operation instructions of the display terminal The user also can connect the signal to the display terminal directly and check whether it is the problem of processor signal output 5 If the problem still isn t solved please contact VTRON or the distributor We will reply as soon as possible 4 The window doesn t have any content and displays blue or other single color background...

Page 63: ...ort when the image refreshing rate of the Vlink window is close to 10fps the image will have obvious pause 2 Other unknown reasons Solution 1 Check the network communication and replace the switch if necessary 2 Please contact VTRON or the distributor We will reply as soon as possible 6 Image flashing Reason 1 The cables are not connected properly and the grounding isn t proper 2 The image refresh...

Page 64: ...ON GROUP CO LTD Hong Kong Unit 1608 09 16 F Tower 1 193 Prince Edward Road West Grand Century Place Mongkok Kowloon Hong Kong Tel 852 2264 3688 Fax 852 2264 3833 Email INFO VTRON COM VTRON Hong Kong Technical Support Centre Unit 1225 12 F Corporation Park 11 On Lai Street Shatin New Territories Hong Kong Tel 852 2613 9708 Fax 852 2613 9277 Email INFO VTRON COM VTRON GROUP CO LTD Malaysia Rep Offic...

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