VTech Zombizooz Alligator, Parents' Manual, Page: 10 / 12

9
TROUBLESHOOTING
If for some reason the unit stops working, please follow these steps:
1. Please turn the unit OFF .
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit
ON . The unit should now be ready to play again.
5. If the product still does not work, replace with an entire set of
new batteries.
If the problem persists, please contact our Consumer Services
Department and a service representative will be happy to help you.
CONSUMER SERVICES
Creating and developing VTech
®
products is accompanied by a
responsibility that we at VTech
®
take very seriously. We make every
effort to ensure the accuracy of the information, which forms the
value of our products. However, errors sometimes can occur. It is
important for you to know that we stand behind our products and
encourage you to call our Consumer Services Department with
any problems and/or suggestions that you might have. A service
representative will be happy to help you.
UK Customers:
Phone: 0330 678 0149 (from UK) or +44 330 678 0149 (outside UK)
Website: www.vtech.co.uk/support
Australian Customers:
Phone: 1800 862 155
Website: support.vtech.com.au
NZ Customers:
Phone: 0800 400 785
Website: support.vtech.com.au