VTech VT2020 User Manual Download Page 23

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If you have difficulty with your phone, please try the suggestions listed below.

Problem

Cause Solutions

No dialing tone when pressing <TALK

ON> key

a. The connection cord of the base

station is not plugged in.

b. The adapter cord is not plugged in

correctly in the base station.

c. The

line

busy,

another

handset is used.

d. Wrong connection cord (no Euro

AS)

a. Check the connections. Unplug

and plug back in the mains.

Check that the telephone line cord

has been plugged into the base

station and the phone socket.

b. Check the base station plug and

the 220V plug (remove and plug-

in).

c. Wait until the line is unoccupied.

d. Use the original connection cord.

When connect to a PBX, no and/or

wrong connection after dialing.

Dialing prefix is needed.

Insert the dialing prefix

"Searching"

is displayed.

Base station out of range.

Base station not connected to mains.

Reduce the range.

Connect base station to mains.

The call does not work.

Service not activated or wrong

operator or wrong setting

Check your Subscription with network

or change the dial mode.

No display.

Empty battery

Recharge battery

INPUT: AC 230V 50Hz 45mA

OUTPUT: DC 6V 300mA 1.8VA

INPUT: AC 230V 50Hz 45mA

OUTPUT: DC 6V 200mA 1.2VA

Base Adapter

Charger Adapter

GPE

Manufacturer

Model

Rating

SY-06020-BS

SY-06030-BS

Please contact the technical support of the network provider for further information.

This telephone is not equipped with a grounding function! Therefore some of the functions may be limited when

used in PBX systems.

Technical Support

Please read out the serial number of this telephone to Technical Center.

The serial number can be found in the battery compartment after having the batteries removed.

For technical support, please call VTech Technical Inquiry Hotline Tel: 852-2667 7433.

CONFORMITY

Power Adapter Information

NiMH (Rechargeable battery)

Battery Type

600Ah 1.2V

Voltage Rating

Size

AAA

Battery Information

This unit conforms to the following rules and regulations:

1995/5/EC Radio frequency and telecommunication equipment and the mutual acceptance of conformity.

The CE mark proves the above.

TROUBLESHOOTING

Summary of Contents for VT2020

Page 1: ...User s manual w w w vtech com Model VT2020 ...

Page 2: ...DIRECT DIALING CALL FROM THE PHONEBOOK CALL FROM THE CALL LIST CALL FROM THE REDIAL LIST CALL TIMER ANSWER A CALL END A CALL ADJUST EARPIECE AND HANDSFREE VOLUME MUTE A CALL SET THE SILENT MODE REDIAL REDIAL A NUMBER FROM THE REDIAL LIST SAVE A REDIAL NUMBER INTO THE PHONEBOOK DELETE A REDIAL NUMBER DELETE THE ENTIRE REDIAL LIST KEYPAD LOCK FIND HANDSET MAKE AN INTERNAL CALL FOR MULTI HANDSETS VER...

Page 3: ... SET THE TIME ALARM TURN OFF THE ALARM SET AND TURN ON THE ALARM SET THE ALARM MELODY HANDSET SETTINGS SET THE INTERNAL RINGER MELODY SET THE EXTERNAL RINGER MELODY ADJUST THE RINGER VOLUME SET THE ALERT TONES RENAME THE HANDSET SET THE CONTRAST LEVEL TURN ON OR OFF THE AUTO ANSWER SET THE CALL BARRING SET THE SOS NUMBER RESET HANDSET SETTINGS TO DERAULT BASE SETTINGS DE REGISTER A HANDSET CHANGE ...

Page 4: ...ry capacities 10 The use of other battery types or non rechargeable batteries primary cause interference and or unit damages The manufacturer will not be held 11 Do not use third party charging bays The batteries may be damaged 12 Please note the correct polarity while inserting the batteries 13 Do not immerse batteries in water do not place in fire Package contents The package contains the follow...

Page 5: ...rovided in the box 2 2 Install and Charge the Batteries 1 Slide out the battery compartment cover 2 Place the two supplied batteries as indicated Respect polarity 3 Slide the battery compartment cover back 4 Put the handset on the base and charge the battery for 14 hours first time A beep indicates that the handset is properly placed on the base or charger Use only the NiMH battery pack provided ...

Page 6: ...3 3 1 Handset Overview 3 GET TO KNOW YOUR PHONE 1 3 5 9 8 2 12 11 10 4 13 6 7 14 ...

Page 7: ... to make a call In Redial list Call List Phonebook entry Press to make a call to the selected entry in the list During ringing Press to answer a call During call screening Press to intercept a call 6 ALPHANUMERIC KEYPAD STAR HASH Press to insert a digit character key in idle mode Long press to turn on off the keypad lock key in editing mode Long press to switch the character set key during a call ...

Page 8: ...ress to clear a character digit In editing predialing mode Long press to delete all the characters digit 10 RIGHT CALL LIST In Idle Press to access the call list In predialling editing mode Press to move the cursor one character to the right 11 TALK OFF During a call Press to end a call and go back to idle screen In menu editing mode Press to go back to idle screen In Idle Press and hold to power ...

Page 9: ...how when the signal strength is strong Flash when the handset is in marginal range of the base Off when the handset is not registered to the base or out of range Indicate that the alarm is set Flash when the alarm time is reached Turn off when the alarm is off Indicate an intercom is in progress Indicate a call is in progress Flash when ringing Indicate that handsfree is being used Indicate that t...

Page 10: ... the redial list and press UP DOWN to select the desired redial number if there are redial numbers kept in the redial list Press TALK ON or SPEAKERPHONE to dial out to the selected redial number 4 2 6 Call timer Your handset automatically times the duration of every call It is shown in hours minutes and seconds format HH MM SS 4 3 Answer a Call If the handset is not on the charging cradle When the...

Page 11: ...u and UP DOWN to select Add to PB 4 Press Select to enter the name edit the number if necessary and select the melody Note Press DOWN to go to next field to enter the number RIGHT or LEFT Name and number should be entered in order to save a new phonebook entry 5 Press OK to save the redial number into the phonebook 4 8 3 Delete a redial number 1 Follow steps 1 to 3 in section 4 8 2 2 Press Menu an...

Page 12: ...F on the calling handset to end the current call with the external party 5 The external call is transferred to the called handset 4 11 3 Switch call between an external call and an internal call During a call 1 Follow steps 1 to 3 in section 4 11 1 2 The external call is put on hold automatically and the called handset rings 3 Press TALK ON SPEAKERPHONE Accept on the called handset 4 Press INT on ...

Page 13: ...and Melody 6 Press OK to confirm and lowercase letters Name and phone 5 3 View an Entry Remarks Applicable if there are phonebook entries in the phonebook In idle 1 Press Right Soft Key to access the phonebook 2 Enter the first character of the name by multi tap 3 Press UP DOWN to highlight your desired phonebook entry 4 Press Select to view the details of the selected phonebook entry OR 1 Press M...

Page 14: ... phonebook menu 3 Press UP DOWN and Select to select PB Transfer Note If there is only one handset registered to the base station PB Transfer menu item will not display in the handset menu 4 Press UP DOWN and Select to select your desired receiving handset Note Only registered handsets are displayed excluding the current handset 5 The receiving handset will ring and prompt to ask whether to accept...

Page 15: ...lect to view the details of the call list entry 6 2 Store a Call List Number into the Phonebook 1 Follow steps 1 to 3 in Section 6 1 2 Press Menu and UP DOWN to select Add to PB 3 Press Select and UP DOWN to enter the name and number Note You can press and hold to toggle between the uppercase number are mandatory to enter in order to save it as a phonebook entry During editing the name you can als...

Page 16: ...he cursor will stop at the incorrect input 4 Press OK to confirm 7 1 4 Set the time In Idle 1 Follow steps 1 to 2 in Section 6 1 2 Press Select and UP DOWN to select Set Time 3 Press Select to enter the time according to the time format you set in Section 6 1 Note If incorrect input is detected an error tone will be emitted and the cursor 4 When the cursor is at the AM PM field press UP DOWN to se...

Page 17: ...ided that it is not ringing or in paging mode at the end of the snooze period If the handset ringer is set to Off or TALK OFF to disable if snooze function is 7 2 1 Turn off the alarm In Idle 1 Press Menu and UP DOWN to select Clock Alarm 2 Press Select and UP DOWN to select Alarm 3 Press Select and UP DOWN to select Alarm Off 4 Press Select to confirm 7 2 2 Set and turn on the alarm In Idle 1 Pre...

Page 18: ...Ring Setup 3 Press Select and UP DOWN to select Ring Volume 4 Press Select and UP DOWN to select your desired ringer volume level Off Note The respective ringer volume will be played during your selection IfVolume Off is selected Ringer Off icon will display 5 Press OK to confirm 8 1 4 Set the alert tones A single beep is emitted when you press a key You can turn on or off the key tone tones when ...

Page 19: ...g number 1 Follow steps 1 to 4 in Section 8 1 1 2 Press UP DOWN to select Call Barring 3 Press Select and UP DOWN to select Barring Numbers 4 Press Select and UP DOWN to select Barring Number 1 2 3 4 5 Press Select to enter the number for the selectedBarring Number Note Each barring number can include up to 4 digits including and and hold Clear to delete the whole barring number 6 Press OK to conf...

Page 20: ...e 4 Press Select to confirm 8 2 3 Change the Flash Time 1 Press Menu and UP DOWN to select Base Settings 2 Press Select and UP DOWN to select Flash Time 3 Press Select and UP DOWN to select your desired flash time Short Medium Long 4 Press Select to confirm 8 2 4 Change the System PIN Code A 4 digit system PIN code is used for changing the system settings of the base station It is used to protect ...

Page 21: ...egistration 3 Press Select and UP DOWN to select the base station 4 Press Select to enter the 4 digit system PIN 5 Press OK to confirm If the handset registration is successful you will hear a confirmation tone and the The handset will automatically be allocated the next available handset number the handset display in standby mode and call list entries will be to default settings registered to a s...

Page 22: ...ece Volume Volume 3 Speaker Volume Volume 3 Handset Name Handset Key Tone On Battery Tone On Out of Range On Ringer on Off Off Contrast Level 3 Keypad Locked Off Auto Answer On Date Format DD MM YYYY Time Format 12 Hours Date Time Alarm Off Menu Language Country Dependent Dial Mode Tone Flash Time Medium System PIN for HS BS 0000 First Ring On 19 9 DEFAULT SETTINGS ...

Page 23: ... or wrong operator or wrong setting Check your Subscription with network or change the dial mode No display Empty battery Recharge battery INPUT AC 230V 50Hz 45mA OUTPUT DC 6V 300mA 1 8VA INPUT AC 230V 50Hz 45mA OUTPUT DC 6V 200mA 1 2VA Base Adapter Charger Adapter GPE GPE Manufacturer Model Rating SY 06020 BS SY 06030 BS Please contact the technical support of the network provider for further inf...

Page 24: ... Technical Inquiry Hotline Tel 852 2667 7433 91 001607 010 100 VTech Telecommunications Ltd A member of the VTech Group of Companies Distributed in Hong Kong by VTech Electronics HK Ltd 21 F C N T House NQ 120 Johnston Road Wan Chai Hong Kong ...

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