33
9.
TROUBLESHOOTING
If you have difficulty with your phone, please try the suggestions listed below.
Please contact the technical support of the network provider for further information.
This telephone is not equipped with a grounding function! Therefore some of the functions may be limited when used in
PBX systems.
For technical support, please call VTech Technical Inquiry Hotline Tel: 852-2667 7433.
Problem
Cause
Solutions
No dialing tone when pressing
T
key.
a. The connection cord of the base
station is not plugged in.
b. The adapter cord is not plugged in
correctly in the base station.
c. The line is busy, as another handset
is used.
d. Wrong connection cord
a. Check the connections. Unplug and
plug back in the mains. Check that
the telephone line cord has been
plugged into the base station and
the phone socket.
b. Check the base station plug and the
230V plug (remove and plug-in).
c. Wait until the line is unoccupied.
d. Use the original connection cord.
When connect to a PBX, no and/
or wrong connection after dialing.
Dialing prefix is needed.
Insert the dialing prefix.
"SEARCHING" is displayed.
a. Base station out of range.
b. Base station not connected to mains.
a. Reduce the range.
b. Connect base station to mains.
The call does not work.
Service not activated or wrong operator
or wrong setting.
Check your Subscription with network or
change the dial mode.
No display.
Empty battery.
Recharge battery.