32
Appendix
32
Frequently asked questions
When I press
on the
on the
headset, the
handset lifter
rises, but the
call is not
connected or
I do not hear
a dial tone.
When using the handset lifter, make sure the telephone
line cord is connected to the telephone line jack on the
back of the corded phone.
The handset lifter may not rise high enough to release
the switch hook. Try to adjust the height of the lifter arm
by turning the
ADJUST LIFTER
knob until it reaches
the desired angle. Adjust the switch hook presser by
turning the switch hook presser adjustment knob so
that the switch hook is released when the lifter arm rises.
I
f you cannot hear a dial tone when the headset is on,
you should adjust the quality of the corded handset
audio first. During a call, slide the corded handset
audio adjust switch at the bottom of the headset base
from
A
to
F
until you obtain good sound quality.
My corded
phone is
ringing, but
my headset is
not ringing.
Make sure that the
RING ON/OFF
button on the lifter is
turned on. If the
RING ON/OFF
button is turned off, the
headset does not ring.
If the speaker of your corded phone is not located under
the lifter, install the auxiliary ring detector.
Adjust the sensitivity of the ring detector.
Make sure the cables are plugged in correctly and
securely, and that the battery is securely installed in the
wireless headset.
Make sure your headset battery is charged.
My headset is
ringing even
when there is
no incoming
call.
The sensitivity level of your ring detector may be too high.
Adjust sensitivity of the ring detector to a lower level.
When you are using the speakerphone of your
telephone, the ring detector may send a ring tone to the
headset. If you do not want the headset to ring, press
the
RING ON/OFF
button to turn the ring detector off.
After the call, you can press the
RING ON/OFF
button
again to turn the ring detector back on.