background image

8 – Ethernet port

•  Connect to router with a RJ45 network 

cable (optional)

.

9 – 3.5mm line jack

•  Connect to audio output device (optional).

10 – micro SD card slot
11 – Online LED indicators

•  Flash orange and blue alternately when 

the camera unit is in pairing mode.

•  Orange is steady on when the camera unit 

is connecting to the Internet.

•  Orange and blue are steady on when the 

camera unit is idle.

•  Flash orange and blue slowly during video 

streaming.

•  Flash orange and blue quickly and 

alternately when the camera unit is 

updating its firmware.

TIP

•  You can turn off the camera’s LEDs if you 

find them too bright. Read the 

Online LED 

indication 

section under 

Camera settings

 

in your home viewer’s app manual for 
instructions.

12 – Volume –

•  Press to decrease the speaker volume.

        Volume 

+

•  Press to increase the speaker volume.

13 – Pair/reset button

•  Press and hold for three seconds to enter 

pairing mode.

2 Camera Wireless Monitoring System

Installation guide

VC9312-245

Overview

HD Pan/tilt camera overview

1 – Light sensor
2 – Infrared LEDs

•  Allow you to see clearly in a dark 

surrounding.

3 – Camera lens
4 – Microphone
5 – Antenna

•  Connect to router with Wi-Fi.

6 – Speaker
7 – Power jack

mic

a
b

c

d

e

volume

-

+

f

g
h

k

l

micro SD

i

j

WIFI   MAC:

00

12A4A3CE4

LAN   MAC:

00

122A4A3CE5

S/N:VM5

0000

6

00

7

Model:VC931

m

Connect

You can choose to set up the camera units 

for desktop usage, wall mounting or ceiling 

mounting.

NOTES

•  Use only the camera power adapters supplied with 

this product.

•  Make sure the electrical outlets are not controlled by 

wall switches.

•  The power adapters are intended to be correctly 

oriented in vertical or floor mount positions. The 

prongs are not designed to hold the plug in place if 

it is plugged into a ceiling, under-the-table or cabinet 

outlet.

•  Make sure the camera units and the power adapter 

cords are out of reach of children.

Connect the Camera units

Wi-Fi connection

NOTES

•  Before you connect the camera units, make sure you 

have Internet access and a Wi-Fi router  

(

IEEE 802.11 b/g/n

). Data charges apply and 

service plan may vary for Internet access. Router is 

not included.

•  Do not plug in the network cable.
•  To maintain compliance with the FCC’s RF exposure 

guidelines, place the HD camera at least 20cm from 

nearby persons.

1.  Connect the power adapter to the camera unit 

and a power supply.

2.  Place the camera unit at a desired place.

NOTES

•  To turn off the camera unit, unplug the camera from 

the power supply.

Cable connection (optional)

After you have paired the camera units with your 

home viewer via Wi-Fi, you can connect the 

camera units to the Internet using the network 

cables to optimize your Internet connection. Refer 

to the online app manual for the instructions on 

how to pair your camera units with your home 

viewer.

volume

-

+

micro SD

Go to  

www.vtechphones.com

  

for support and the latest 
VTech product news.

Congratulations

on purchasing your new VTech product. Before 

using this 2 Camera Wireless Monitoring System, 

please read the 

Important safety instructions

.

For support, shopping, and everything new at 

VTech, visit our website at  

www.vtechphones.com.

Operating range

The operating range of the IP Camera is up to 

1,000 feet outdoors or 150 feet indoors. The 

actual operating range may vary depending 

on the environmental conditions and other 

interferences such as walls, doors and other 

obstructions.

volume

-

+

micro SD

volume

-

+

micro SD

Protect your privacy and online 

security

VTech cares about your privacy and peace of 

mind. That’s why we’ve put together a list of 

industry-recommended best practices to help 

keep your wireless connection private and your 

devices protected when online. We recommend 

you carefully review and consider complying with 

the following tips.

Ensure your wireless connection is secure.

•  Before installing a device, ensure your router’s 

wireless signal is encrypted by selecting the 
“WPA2-PSK with AES” setting in your router’s 
wireless security menu.

Change default settings.

•  Change your wireless router’s default wireless 

network name (SSID) to something unique.

•  Change default passwords to unique, strong 

passwords. A strong password:

-  Is at least 10 characters long.
-  Is complex.
-  Does not contain dictionary words or 

personal information.

-  Contains a mix of uppercase letters, 

lowercase letters, special characters and 
numbers.

Keep your devices up to date.

•  Download security patches from 

manufacturers as soon as they become 
available. This will ensure you always have 
the latest security updates.

•  If the feature is available, enable automatic 

updates for future releases.

Disable Universal Plug and Play (UPnP) on your 

router.
•  UPnP enabled on a router can limit the 

effectiveness of your firewall by allowing other 
network devices to open inbound ports without 
any intervention or approval from you. A virus 
or other malware program could use this 
function to compromise security for the entire 
network.

For more information on wireless connections 

and protecting your data, please review the 
following resources from industry experts:

1.  Federal Communications Commission: 

Wireless Connections and Bluetooth Security 
Tips –  

www.fcc.gov/consumers/guides/how-protect-

yourself-online

.

2.  U.S. Department of Homeland Security: 

Before You Connect a New Computer to the 
Internet –  

www.us-cert.gov/ncas/tips/ST15-003

.

3.  Federal Trade Commission: Using IP Cameras 

Safely –  

https://www.consumer.ftc.gov/articles/0382-

using-ip-cameras-safely

.

4.  Wi-Fi Alliance: Discover Wi-Fi Security –  

http://www.wi-fi.org/discover-wi-fi/security

.    

Introduction

VTech 2 Camera Wireless Monitoring System 

allows you to keep an eye on your areas when 

you are on the move or away. 

This monitoring system is Wi-Fi enabled, which 

uses your home wireless network to stream live 

video and audio through the HD camera units 

and 5-inch touch screen home viewer.

You can also monitor your areas from your 

smartphone and mobile tablet.

VTech 2 Camera Wireless Monitoring System 

uses 

MyVTech Cams

 app to let you instantly see 

and hear what’s happening in your areas from 

anywhere in the world. 

The app can be 

 the App Store 

or the Google Play

TM

 Store, directly from your 

smartphone or mobile tablet.

What’s in the box

Your 2 Camera Wireless Monitoring System 

package contains the following items. Save your 

sales receipt and original packaging in the event 

warranty service is necessary.

B

B

mic

x 4

x 4

Installation guide

Important safety 

instructions

Quick start  guide

Requirements

Make sure your system includes the following 

components, and they meet the minimum 

requirement.

Network

Wi-Fi

Wi-Fi router

2.4GHz IEEE 802.11 b/g/n

Internet connection

At least 1.0 Mbps upload 

bandwidth per camera

micro SD card

Support Class 4 or higher, 

with storage capacity up to 
32GB

Smartphones/tablets 

(for remote access)

•  Android 

®

 or iOS devices 

with 3G/4G mobile 

communication.

•  Android 4.4 or later; or 

iOS 8.0 or later.

Video codec 

(for remote access)

H.264

mic

Home viewer overview

1

+ / VOL / -

•  Press to increase or decrease the 

speaker volume.

2

•  Press and hold to power on or off, 

or to reboot the home viewer.

•  Press to turn on or off the screen 

display without powering off the 

home viewer. You can still hear 

sound from the camera unit if 

the camera is streaming and the 

speaker volume of the home viewer 

is turned on.

3

5-inch touch screen monitor

•  When the screen is turned on and 

locked, swipe to unlock the screen.

4

Microphone

5

Antenna

6

Speaker

7

 micro SD card slot

8

RESET

• 

Force reboot the home viewer.

9

 3.5mm audio jack

•  Connect to stereo earphone.

10

 Micro USB 2.0 port

•  Connect to a power supply for 

charging.

•  Connect to a personal computer as 

an external storage for transferring 

manually captured snapshots and 

recorded videos stored in the home 

viewer.

How the system works

The Wi-Fi router (not included) provides Internet 

connectivity to your wireless monitoring system. 

It serves as a communicating channel between 

your camera units and home viewer, allowing 

you to monitor and/or control your camera units 

wherever you are.

x 2

x 2

x 2

8 – Ethernet port

•  Connect to router with a RJ45 network 

cable (optional)

.

9 – 3.5mm line jack

•  Connect to audio output device (optional).

10 – micro SD card slot
11 – Online LED indicators

•  Flash orange and blue alternately when 

the camera unit is in pairing mode.

•  Orange is steady on when the camera unit 

is connecting to the Internet.

•  Orange and blue are steady on when the 

camera unit is idle.

•  Flash orange and blue slowly during video 

streaming.

•  Flash orange and blue quickly and 

alternately when the camera unit is 

updating its firmware.

TIP

•  You can turn off the camera’s LEDs if you 

find them too bright. Read the 

Online LED 

indication 

section under 

Camera settings

 

in your home viewer’s app manual for 
instructions.

12 – Volume –

•  Press to decrease the speaker volume.

        Volume 

+

•  Press to increase the speaker volume.

13 – Pair/reset button

•  Press and hold for three seconds to enter 

pairing mode.

2 Camera Wireless Monitoring System

Installation guide

VC9312-245

Overview

HD Pan/tilt camera overview

1 – Light sensor
2 – Infrared LEDs

•  Allow you to see clearly in a dark 

surrounding.

3 – Camera lens
4 – Microphone
5 – Antenna

•  Connect to router with Wi-Fi.

6 – Speaker
7 – Power jack

mic

a
b

c

d

e

volume

-

+

f

g
h

k

l

micro SD

i

j

WIFI   MAC:

00

12A4A3CE4

LAN   MAC:

00

122A4A3CE5

S/N:VM5

0000

6

00

7

Model:VC931

m

Connect

You can choose to set up the camera units 

for desktop usage, wall mounting or ceiling 

mounting.

NOTES

•  Use only the camera power adapters supplied with 

this product.

•  Make sure the electrical outlets are not controlled by 

wall switches.

•  The power adapters are intended to be correctly 

oriented in vertical or floor mount positions. The 

prongs are not designed to hold the plug in place if 

it is plugged into a ceiling, under-the-table or cabinet 

outlet.

•  Make sure the camera units and the power adapter 

cords are out of reach of children.

Connect the Camera units

Wi-Fi connection

NOTES

•  Before you connect the camera units, make sure you 

have Internet access and a Wi-Fi router  

(

IEEE 802.11 b/g/n

). Data charges apply and 

service plan may vary for Internet access. Router is 

not included.

•  Do not plug in the network cable.
•  To maintain compliance with the FCC’s RF exposure 

guidelines, place the HD camera at least 20cm from 

nearby persons.

1.  Connect the power adapter to the camera unit 

and a power supply.

2.  Place the camera unit at a desired place.

NOTES

•  To turn off the camera unit, unplug the camera from 

the power supply.

Cable connection (optional)

After you have paired the camera units with your 

home viewer via Wi-Fi, you can connect the 

camera units to the Internet using the network 

cables to optimize your Internet connection. Refer 

to the online app manual for the instructions on 

how to pair your camera units with your home 

viewer.

volume

-

+

micro SD

Go to  

www.vtechphones.com

  

for support and the latest 
VTech product news.

Congratulations

on purchasing your new VTech product. Before 

using this 2 Camera Wireless Monitoring System, 

please read the 

Important safety instructions

.

For support, shopping, and everything new at 

VTech, visit our website at  

www.vtechphones.com.

Operating range

The operating range of the IP Camera is up to 

1,000 feet outdoors or 150 feet indoors. The 

actual operating range may vary depending 

on the environmental conditions and other 

interferences such as walls, doors and other 

obstructions.

volume

-

+

micro SD

volume

-

+

micro SD

Protect your privacy and online 

security

VTech cares about your privacy and peace of 

mind. That’s why we’ve put together a list of 

industry-recommended best practices to help 

keep your wireless connection private and your 

devices protected when online. We recommend 

you carefully review and consider complying with 

the following tips.

Ensure your wireless connection is secure.

•  Before installing a device, ensure your router’s 

wireless signal is encrypted by selecting the 
“WPA2-PSK with AES” setting in your router’s 
wireless security menu.

Change default settings.

•  Change your wireless router’s default wireless 

network name (SSID) to something unique.

•  Change default passwords to unique, strong 

passwords. A strong password:

-  Is at least 10 characters long.
-  Is complex.
-  Does not contain dictionary words or 

personal information.

-  Contains a mix of uppercase letters, 

lowercase letters, special characters and 
numbers.

Keep your devices up to date.

•  Download security patches from 

manufacturers as soon as they become 
available. This will ensure you always have 
the latest security updates.

•  If the feature is available, enable automatic 

updates for future releases.

Disable Universal Plug and Play (UPnP) on your 

router.
•  UPnP enabled on a router can limit the 

effectiveness of your firewall by allowing other 
network devices to open inbound ports without 
any intervention or approval from you. A virus 
or other malware program could use this 
function to compromise security for the entire 
network.

For more information on wireless connections 

and protecting your data, please review the 
following resources from industry experts:

1.  Federal Communications Commission: 

Wireless Connections and Bluetooth Security 
Tips –  

www.fcc.gov/consumers/guides/how-protect-

yourself-online

.

2.  U.S. Department of Homeland Security: 

Before You Connect a New Computer to the 
Internet –  

www.us-cert.gov/ncas/tips/ST15-003

.

3.  Federal Trade Commission: Using IP Cameras 

Safely –  

https://www.consumer.ftc.gov/articles/0382-

using-ip-cameras-safely

.

4.  Wi-Fi Alliance: Discover Wi-Fi Security –  

http://www.wi-fi.org/discover-wi-fi/security

.    

Introduction

VTech 2 Camera Wireless Monitoring System 

allows you to keep an eye on your areas when 

you are on the move or away. 

This monitoring system is Wi-Fi enabled, which 

uses your home wireless network to stream live 

video and audio through the HD camera units 

and 5-inch touch screen home viewer.

You can also monitor your areas from your 

smartphone and mobile tablet.

VTech 2 Camera Wireless Monitoring System 

uses 

MyVTech Cams

 app to let you instantly see 

and hear what’s happening in your areas from 

anywhere in the world. 

The app can be 

 the App Store 

or the Google Play

TM

 Store, directly from your 

smartphone or mobile tablet.

What’s in the box

Your 2 Camera Wireless Monitoring System 

package contains the following items. Save your 

sales receipt and original packaging in the event 

warranty service is necessary.

B

B

mic

x 4

x 4

Installation guide

Important safety 

instructions

Quick start  guide

Requirements

Make sure your system includes the following 

components, and they meet the minimum 

requirement.

Network

Wi-Fi

Wi-Fi router

2.4GHz IEEE 802.11 b/g/n

Internet connection

At least 1.0 Mbps upload 

bandwidth per camera

micro SD card

Support Class 4 or higher, 

with storage capacity up to 
32GB

Smartphones/tablets 

(for remote access)

•  Android 

®

 or iOS devices 

with 3G/4G mobile 

communication.

•  Android 4.4 or later; or 

iOS 8.0 or later.

Video codec 

(for remote access)

H.264

mic

Home viewer overview

1

+ / VOL / -

•  Press to increase or decrease the 

speaker volume.

2

•  Press and hold to power on or off, 

or to reboot the home viewer.

•  Press to turn on or off the screen 

display without powering off the 

home viewer. You can still hear 

sound from the camera unit if 

the camera is streaming and the 

speaker volume of the home viewer 

is turned on.

3

5-inch touch screen monitor

•  When the screen is turned on and 

locked, swipe to unlock the screen.

4

Microphone

5

Antenna

6

Speaker

7

 micro SD card slot

8

RESET

• 

Force reboot the home viewer.

9

 3.5mm audio jack

•  Connect to stereo earphone.

10

 Micro USB 2.0 port

•  Connect to a power supply for 

charging.

•  Connect to a personal computer as 

an external storage for transferring 

manually captured snapshots and 

recorded videos stored in the home 

viewer.

How the system works

The Wi-Fi router (not included) provides Internet 

connectivity to your wireless monitoring system. 

It serves as a communicating channel between 

your camera units and home viewer, allowing 

you to monitor and/or control your camera units 

wherever you are.

x 2

x 2

x 2

Summary of Contents for VC9312-245

Page 1: ...nstallation guide VC9312 245 Go to www vtechphones com for support and the latest VTech product news 2 Camera Wireless Monitoring System Installation guide VC9312 245 Go to www vtechphones com for support and the latest VTech product news ...

Page 2: ... wireless network to stream live video and audio through the HD camera units and 5 inch touch screen home viewer You can also monitor your areas from your smartphone and mobile tablet VTech 2 Camera Wireless Monitoring System uses MyVTech Cams app to let you instantly see and hear what s happening in your areas from anywhere in the world The app can be the App Store or the Google PlayTM Store dire...

Page 3: ...ement Network Wi Fi Wi Fi router 2 4GHz IEEE 802 11 b g n Internet connection At least 1 0 Mbps upload bandwidth per camera micro SD card Support Class 4 or higher with storage capacity up to 32GB Smartphones tablets for remote access Android or iOS devices with 3G 4G mobile communication Android 4 4 or later or iOS 8 0 or later Video codec for remote access H 264 mic x 2 x 2 x 2 ...

Page 4: ...mera overview 1 Light sensor 2 Infrared LEDs Allow you to see clearly in a dark surrounding 3 Camera lens 4 Microphone 5 Antenna Connect to router with Wi Fi 6 Speaker 7 Power jack mic a b c d e volume f g h k l micro SD i j ...

Page 5: ...t is idle Flash orange and blue slowly during video streaming Flash orange and blue quickly and alternately when the camera unit is updating its firmware TIP You can turn off the camera s LEDs if you find them too bright Read the Online LED indication section under Camera settings in your home viewer s app manual for instructions 12 Volume Press to decrease the speaker volume Volume Press to incre...

Page 6: ...e screen display without powering off the home viewer You can still hear sound from the camera unit if the camera is streaming and the speaker volume of the home viewer is turned on 3 5 inch touch screen monitor When the screen is turned on and locked swipe to unlock the screen 4 Microphone 5 Antenna 6 Speaker 7 micro SD card slot 8 RESET Force reboot the home viewer ...

Page 7: ... for transferring manually captured snapshots and recorded videos stored in the home viewer How the system works The Wi Fi router not included provides Internet connectivity to your wireless monitoring system It serves as a communicating channel between your camera units and home viewer allowing you to monitor and or control your camera units wherever you are ...

Page 8: ...ing unique Change default passwords to unique strong passwords A strong password Is at least 10 characters long Is complex Does not contain dictionary words or personal information Contains a mix of uppercase letters lowercase letters special characters and numbers Keep your devices up to date Download security patches from manufacturers as soon as they become available This will ensure you always...

Page 9: ...ooth Security Tips www fcc gov consumers guides how protect yourself online 2 U S Department of Homeland Security Before You Connect a New Computer to the Internet www us cert gov ncas tips ST15 003 3 Federal Trade Commission Using IP Cameras Safely https www consumer ftc gov articles 0382 using ip cameras safely 4 Wi Fi Alliance Discover Wi Fi Security http www wi fi org discover wi fi security ...

Page 10: ...into a ceiling under the table or cabinet outlet Make sure the camera units and the power adapter cords are out of reach of children Connect the Camera units Wi Fi connection NOTES Before you connect the camera units make sure you have Internet access and a Wi Fi router IEEE 802 11 b g n Data charges apply and service plan may vary for Internet access Router is not included Do not plug in the netw...

Page 11: ...on optional After you have paired the camera units with your home viewer via Wi Fi you can connect the camera units to the Internet using the network cables to optimize your Internet connection Refer to the online app manual for the instructions on how to pair your camera units with your home viewer volume micro SD volume micro SD ...

Page 12: ...pending on your actual use After the home viewer is fully charged press and hold to power on The battery icon indicates the battery status see the following table Battery indicators Battery status Action The screen displays The battery has very little charge and may be used for only a short time Charge without interruption about 30 minutes The battery icon becomes solid The battery is fully charge...

Page 13: ...ed You can choose to save the videos to a micro SD card NOTES Your camera units support Class 4 or higher micro SD cards with each storage capacity up to 32GB CAUTION Prior to inserting or ejecting the micro SD card the camera unit must be powered off To power off unplug the camera unit from the power supply volume micro SD micro SD micr o SD micr o S Click ...

Page 14: ...ected the home viewer and the camera units refer to the Quick start guide included in your package to set up your wireless monitoring system 2 Camera Wireless Monitoring System setup Set up Wi Fi connection Add cameras Test the location for the camera units Before you install your camera units you need to test which of your selected monitoring areas within the house have good Wi Fi signal strength...

Page 15: ...the holes into an object other than a stud insert the wall anchors into the holes and tap gently on the ends with a hammer until the wall anchors are flush with the wall TIP Depending on surroundings and obstructing factors such as the effect distance and internal walls have on signal strength you may experience reduced Wi Fi signal To improve the Wi Fi signal strength adjust the distance or direc...

Page 16: ...he wall mount bracket with the screws on the wall or on the ceiling Tighten the screws in the holes 4 Place the camera unit on the wall mount bracket and then slide it forward until it locks into place OR micro SD mi cro SD ...

Page 17: ...nit and a power supply not controlled by a wall switch Connect to audio output device optional The camera unit has a built in speaker You can also connect an external self powered speaker to your camera unit for extra sound quality AUDIO IN L R ...

Page 18: ...its to your 2 Camera Wireless Monitoring System The wireless monitoring system family includes HD cameras VC921 and VC931 which can be purchased separately They can be cross paired within the family for example you can have a combination of VC921 and VC931 You can pair a maximum of four HD camera units to your home viewer For more details refer to the online app manual of your wireless monitoring ...

Page 19: ... the order listed for common cure 1 Disconnect the power to the camera unit 2 Wait a few minutes before connecting power back to the camera unit 3 Reboot the home viewer Why is my screen in black and white The HD camera unit has a light sensor that measures the ambient light When the ambient light is dim such as during nighttime or in a dark room the camera activates its infrared LEDs and displays...

Page 20: ...nical specifications Frequency Camera unit 2412 2462 MHz Channels 11 LCD 5 Color LCD IPS 480x854 pixels Nominal effective range Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use Power requirement 1 Home viewer power adapter Input 100 240V AC 50 60Hz Output 5V DC 1 5A 2 Home viewer USB charger 5V DC 3 Home viewer 3 7V Li pol...

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