background image

9 – 3.5mm line jack

•  Connect to audio output device (optional).

10 – micro SD card slot
11 – LED indicators

•  Flash orange and blue alternately when the 

camera unit is in pairing mode.

•  Orange is steady on when the camera unit 

is connecting to the Internet.

•  Orange and blue are steady on when the 

camera unit is idle.

•  Flash orange and blue slowly during video 

streaming.

•  Flash orange and blue quickly and 

alternately when the camera unit is 

updating its firmware.

12 – Volume –

•  Press to decrease the speaker volume.

        Volume 

+

•  Press to increase the speaker volume.

13 – Pair/reset button

•  Press and hold for three seconds to enter 

pairing mode.

What’s in the box

Your IP camera package contains the following 

items. Save your sales receipt and original 

packaging in the event warranty service is 

necessary.

2.4GHz Pan and Tilt  

IP Wi-Fi Camera

Installation guide

VC931 

VC931-12 

VC931-14 

VC9311-112 

VC9311-122

mic

x 2

x 2

Overview

1 – Light sensor
2 – Infrared LEDs

•  Allow you to see clearly in a dark 

surrounding.

3 – Camera lens
4 – Microphone
5 – Antenna

•  Connect to router with Wi-Fi.

6 – Speaker
7 – Power jack
8 – Ethernet port

•  Connect to router with a RJ45 network 

cable (optional)

.

mic

a
b

c

d

e

Test the location for IP Camera

Before you install your camera unit, you need to 

test which of your selected monitoring areas within 

the house have good Wi-Fi signal strength. You 

can use your mobile device’s Wi-Fi signal strength 

indicator to assist in checking. Once you have 

identified the suitable location, you can install your 

camera unit. Adjust the distance between your 

camera unit and the Wi-Fi router if needed.

TIP

•  Depending on surroundings and obstructing factors, 

such as the effect distance and internal walls have 

on signal strength, you may experience reduced  

Wi-Fi signal. To improve the Wi-Fi signal strength, 

adjust the distance or direction of your mobile 

device. Check with your mobile device again.

volume

-

+

f

g
h

k

l

micro SD

i

j

WIFI   MAC:

00

12A4A3CE4

LAN   MAC:

00

122A4A3CE5

S/N:VM5

0000

6

00

7

Model:VC931

m

Requirements

Make sure your system includes the following 

components, and they meet the minimum 

requirement.

Smartphones/tablets

•  Android 

®

 or iOS devices 

with 3G/4G mobile 

communication.

•  Android 4.4 or later; or 

iOS 8.0 or later.

Network

Wi-Fi

Wi-Fi router

2.4GHz IEEE 802.11 b/g/n

Internet connection

At least 1.0 Mbps upload 

bandwidth per camera

Video codec

H.264

micro SD card 

(optional)

Support Class 4 or higher, 

with storage capacity up to 
32GB

How the system works

The Wi-Fi router (not included) provides Internet 

connectivity to your camera. It serves as a 

communicating channel between your camera 

and 

MyVTech Cams

 mobile app, allowing you to 

monitor and/or control your camera through the 

app wherever you are.

1 micro SD card for VC9311-112/VC9311-122 

(pre-installed in the camera unit)

Connect

You can choose to set up the camera unit 

for desktop usage, wall mounting or ceiling 

mounting.

NOTES

•  Use only the camera power adapter supplied with 

this product.

•  Make sure the camera unit is not connected to the 

switch controlled electric outlet.

•  Connect the power adapter in a vertical or floor mount 

position only. The adapter’s prongs are not designed 

to hold the weight of the camera unit, so do not 

connect it to any ceiling, under-the-table, or cabinet 

outlet. Otherwise, the adapter may not properly 

connect to the outlet.

•  Make sure the camera unit and the power adapter 

cord are out of reach of children.

Connect the IP Camera

Wi-Fi connection

NOTES

•  Before you connect the IP camera, make sure you 

have Internet access and a Wi-Fi router  

(

IEEE 802.11 b/g/n

). Data charges apply and 

service plan may vary for Internet access. Router is 

not included.

•  Do not plug in the network cable.
•  To maintain compliance with the FCC’s RF exposure 

guidelines, place the IP camera at least 20cm from 

nearby persons.

1.  Connect the power adapter to the camera unit 

and a power supply.

2.  Place the camera unit at a desired place.

NOTES

•  To turn off the IP camera, unplug the camera unit 

from the power supply.

Cable connection (optional)

After you have paired the camera unit with your 

mobile device via Wi-Fi, you can connect the 

camera unit to the Internet using the network 

cable to optimize your Internet connection. Refer 

to the online app manual for the instructions on 

how to pair your camera unit with your mobile 

device.

volume

-

+

micro SD

Go to 

www.vtechphones.com

  

to register your product for 
enhanced warranty support and 
latest VTech product news.

Congratulations

on purchasing your new VTech product. Before 

using this IP camera, please read 

Important 

safety instructions

.

For support, shopping, and everything new at 

VTech, visit our website at  

www.vtechphones.com. 

In Canada, visit  

www.vtechcanada.com

.

Operating range

The operating range of the IP Camera is up to 

1,000 feet outdoors or 150 feet indoors. The 

actual operating range may vary depending 

on the environmental conditions and other 

interferences such as walls, doors and other 

obstructions.

volume

-

+

micro SD

volume

-

+

micro SD

Installation guide

Important safety 

instructions

Quick start guide

Set up IP camera

After you have connected the IP camera, refer to 

the Quick start guide included in your package to 
set up your camera.

IP camera setup:

•  Install mobile app
•  Create camera account
•  Add camera

Protect your privacy and online 

security

VTech cares about your privacy and peace of 

mind. That’s why we’ve put together a list of 

industry-recommended best practices to help 

keep your wireless connection private and your 

devices protected when online. We recommend 

you carefully review and consider complying with 

the following tips.

Ensure your wireless connection is secure.

•  Before installing a device, ensure your router’s 

wireless signal is encrypted by selecting the 
“WPA2-PSK with AES” setting in your router’s 
wireless security menu.

Change default settings.

•  Change your wireless router’s default wireless 

network name (SSID) to something unique.

•  Change default passwords to unique, strong 

passwords. A strong password:

-  Is at least 10 characters long.
-  Is complex.
-  Does not contain dictionary words or 

personal information.

-  Contains a mix of uppercase letters, 

lowercase letters, special characters and 
numbers.

Keep your devices up to date.

•  Download security patches from 

manufacturers as soon as they become 
available. This will ensure you always have 
the latest security updates.

•  If the feature is available, enable automatic 

updates for future releases.

Disable Universal Plug and Play (UPnP) on your 

router.
•  UPnP enabled on a router can limit the 

effectiveness of your firewall by allowing other 
network devices to open inbound ports without 
any intervention or approval from you. A virus 
or other malware program could use this 
function to compromise security for the entire 
network.

For more information on wireless connections 

and protecting your data, please review the 
following resources from industry experts:

1.  Federal Communications Commission: 

Wireless Connections and Bluetooth Security 
Tips –  

www.fcc.gov/consumers/guides/how-protect-

yourself-online

.

2.  U.S. Department of Homeland Security: 

Before You Connect a New Computer to the 
Internet –  

www.us-cert.gov/ncas/tips/ST15-003

.

3.  Federal Trade Commission: Using IP Cameras 

Safely –  

https://www.consumer.ftc.gov/articles/0382-

using-ip-cameras-safely

.

4.  Wi-Fi Alliance: Discover Wi-Fi Security –  

http://www.wi-fi.org/discover-wi-fi/security

.    

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Summary of Contents for VC931

Page 1: ...Pan and Tilt IP Wi Fi Camera Installation guide VC931 VC931 12 VC931 14 VC9311 112 VC9311 122 Go to www vtechphones com to register your product for enhanced warranty support and latest VTech product...

Page 2: ...kaging in the event warranty service is necessary mic x 2 x 2 Congratulations on purchasing your new VTech product Before using this IP camera please read Important safety instructions For support sho...

Page 3: ...later or iOS 8 0 or later Network Wi Fi Wi Fi router 2 4GHz IEEE 802 11 b g n Internet connection At least 1 0 Mbps upload bandwidth per camera Video codec H 264 micro SD card optional Support Class...

Page 4: ...w you to see clearly in a dark surrounding 3 Camera lens 4 Microphone 5 Antenna Connect to router with Wi Fi 6 Speaker 7 Power jack 8 Ethernet port Connect to router with a RJ45 network cable optional...

Page 5: ...Orange and blue are steady on when the camera unit is idle Flash orange and blue slowly during video streaming Flash orange and blue quickly and alternately when the camera unit is updating its firmw...

Page 6: ...your devices protected when online We recommend you carefully review and consider complying with the following tips Ensure your wireless connection is secure Before installing a device ensure your rou...

Page 7: ...malware program could use this function to compromise security for the entire network For more information on wireless connections and protecting your data please review the following resources from...

Page 8: ...the table or cabinet outlet Otherwise the adapter may not properly connect to the outlet Make sure the camera unit and the power adapter cord are out of reach of children Connect the IP Camera Wi Fi c...

Page 9: ...ion optional After you have paired the camera unit with your mobile device via Wi Fi you can connect the camera unit to the Internet using the network cable to optimize your Internet connection Refer...

Page 10: ...ance between your camera unit and the Wi Fi router if needed TIP Depending on surroundings and obstructing factors such as the effect distance and internal walls have on signal strength you may experi...

Page 11: ...and then use a pencil to mark two holes in parallel 2 Remove the wall mount bracket and then drill two holes in the wall or on the ceiling 7 32 drill bit If you drill the holes into an object other th...

Page 12: ...e camera unit on the wall mount bracket and then slide it forward until it locks into place OR 5 Connect the power adapter to the camera unit and a power supply not controlled by a wall switch micro S...

Page 13: ...112 or VC9311 122 a 16GB micro SD card is pre installed in your camera unit NOTES Your IP camera supports Class 4 or higher micro SD card with storage capacity up to 32GB CAUTION Prior to inserting or...

Page 14: ...Connect to audio output device optional Your IP camera has a built in speaker You can also connect an external self powered speaker to your camera unit for extra sound quality AUDIO IN L R volume...

Page 15: ...s Make sure the camera unit is dry before you connect it to the mains again Storage When you are not going to use the IP camera for some time store the camera unit and the adapter in a cool and dry pl...

Page 16: ...the following in the order listed for common cure 1 Disconnect the power to the camera unit 2 Wait a few minutes before connecting power back to the camera unit 3 Run the mobile app again Why is my sc...

Page 17: ...2412 2462 MHz Channels 11 Nominal effective range Maximum power allowed by FCC and IC Actual operating range may vary according to environmental conditions at the time of use Power requirement Camera...

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