1
TROUBLESHOOTING
Problem
Possible Reason
Solution
The
V.SMILE™
power light does
not come on when
the
ON Button
is
pressed.
1. Incorrect or missing
power connection
1. Check if the new batteries are
correctly installed, or an AC/DC
adaptor (9V 300mA, center-
position) is properly connected to
the
V.SMILE™.
2. Program needs to
be reset
2.1 Disconnect all power supplies
(batteries and adaptor), then
reconnect power supplies.
2.2 Press the
Reset Button
located on
the bottom of the main unit, using a
ballpoint pen.
The
V.SMILE™
power light is
ON
, but there is
no picture on the
screen.
1. Incorrect TV
connection
1. Make sure that the yellow plug of
the main unit is connected to the
video IN terminal (usually yellow)
of the TV.
2. Incorrect TV mode
selected
2. Make sure that the TV is set to
“video” mode. Some TVs have
several video inputs and please
make sure you have selected the
video input that matches the video
port connected to the
V.SMILE™
unit.
The
V.SMILE™
power light is
ON
, but there
is no picture (or
incorrect picture)
on the TV, and
pressing the
OFF
Button
has no
response.
1. Program needs to
be reset
1.1 Remove the
SMARTRIDGE™
and
then re-insert it.
1.2 Disconnect all power supplies
(batteries and adaptor), and then
reconnect power supplies.
TROUBLESHOOTING
