IMPORTANT
Please retain this booklet with your sales receipt as proof of the date of purchase.
Customer Service
If you require assistance in operating this product, please call the TecHelp Information Line on
1300 369 193 or contact VTech by e-mail at: [email protected].
Voluntary Product Enquiry
In addition to your Statutory Rights and subject to the conditions below, VTech warrants that this
product will be free from any defect in materials or workmanship under conditions of normal use
for a period of 24 months from date of purchase.
VTech does not warrant that the product will be free from defects if defects are caused by an
accident, misuse, abuse, improper installation or operation, vermin infestations, lack of reasonable
care, unauthorised modification, loss of parts, tampering or attempted repair by a person
not authorised by VTech; or where the product has been damaged by lightning or a mains
power surge.To make a claim under this Voluntary Product Warranty you must call the TecHelp
Information Line on 1300 369 193 or contact VTech by e-mail at:
[email protected] where a Customer Service Representative will inform you of the
product return process. You will need to ensure that:
• You provide proof of purchase;
• Your product is suitably packaged (original packaging is not required); and
• You have included all components from the original purchase.
For your records
Date of purchase:
Place of purchase:
Serial number:
For Voluntary Product Warranty purposes, proof of purchase is required so please keep your
receipt.
The benefits conferred by this Voluntary Product Warranty are in addition to other rights and
remedies that are available to you under law, which cannot be excluded. The processes for this
Voluntary Product Warranty in no way limit your rights which arise as a result of your Statutory
Rights.
This Voluntary Product Warranty is given by:
VTech Telecommunications (Australia) Pty Ltd ABN 70 136 672 627
Address: 24 Gilby Road, Mount Waverley 3149
IMPORTANT NOTE: THIS IS NOT A PRODUCT RETURN OR SERVICE ADDRESS – PLEASE CONTACT
TECHELP BY PHONE OR EMAIL FOR PRODUCT AND WARRANTY SUPPORT. NO LIABILITY WILL BE
ACCEPTED BY VTECH FOR PRODUCTS RETURNED TO THIS ADDRESS UNDER THIS VOLUNTARY
PRODUCT WARRANTY.
Phone number: 1300 369 193
Email address: [email protected]
Statutory Rights
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure.
Customer service and product warranty
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