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About the answering system
Answering system and voicemail
Your telephone has separate indicators for two different types of voice
messages: those recorded on its built-in answering system and those recorded
in your service provider’s voicemail (fees may apply). Your telephone’s built-in
answering system messages and voicemail messages are separate. Each alerts
you to new messages differently.
If
Voicemail
and
display on the cordless handset and telephone base, your
telephone service provider is indicating that it has new voicemail for you on the
respective line. To listen to your voicemail, dial an access number provided by
your telephone service provider, followed by a security code
or PIN.
Some service providers bundle or combine multiple services like voicemail and
call waiting, so you may not be aware that you have voicemail. To check what
services you have and how to access them, contact your telephone service
provider.
To use your voicemail service rather than the answering system, turn off the
answering system. To use the answering system rather than your voicemail
service, contact your telephone service provider to deactivate the voicemail
service. You can also use your telephone answering system and voicemail
together by setting your built-in answering system to answer before voicemail
answers, as described below. To learn how to program your voicemail settings,
contact your telephone service provider. Then, if you are on a call, or if the
answering system is busy recording a message and you receive another call,
the second caller can leave a voicemail message.
Set your answering system to answer calls at least two rings earlier than your
voicemail is set to answer. For example, if your voicemail answers after six
rings, set your answering system to answer after four rings. Some voicemail
providers may program the delay before answering calls in seconds instead of
rings. In this case, allow six seconds per ring when determining the appropriate
setting.
Answering system