13
TROUBLESHOOTING
Review this section if you experience difficulty operating the
Text & Chat
Walkie-Talkies
™.
Problem
Possible cause
Correction
Your
Text & Chat
Walkie-Talkies
™
stop working or do
not turn on
Incorrect battery polarities Ensure that the batteries
are installed correctly
Weak batteries
Replace with new batteries
The operating
temperature is out of the
working range
Do not use the unit in
extreme temperatures
You cannot chat
with friends, send or
receive messages
You and your friends are
not in the same group
Check to make sure that
all users are in the same
group number
The volume level is too
low
Increase the volume level
The Talk Button is
inadvertently being
pressed
Release the Talk Button
The receiving signal
is weak due to a large
obstructing object
Avoid operating the walkie-
talkies too far apart if there
are large objects that will
interfere with the signal
Excessive radio
interference on a
particular channel
Switch to another group
Weak batteries
Replace with new batteries
Communication
disturbed by
unwanted signals
Excessive radio
interference on a
particular channel
Switch to another group
Interference from
electronic devices such
as a computer or TV
Turn the devices that may
be interfering off or move
farther away from the
devices
Tr
oubleshooting
