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How do you get warranty service?

To obtain warranty service in the U

SA, please visit

 our 

website

 at 

www.vtechphones.com

 or call 

1 (800) 595-9511

.

NOTE:

 Before calling for service, please review the 

user’s manual - a check of the Product’s controls and 

features may save you a service call.
Except as provided by applicable law, you assume the 

risk of loss or damage during transit and transportation 

and are responsible for delivery or handling charges 

incurred in the transport of the Product(s) to the 

service location. VTech will return repaired or replaced 

Product under this limited warranty. Transportation, 

delivery or handling charges are prepaid. VTech 

assumes no risk for damage or loss of the Product 

in transit. If the Product failure is not covered by this 

limited warranty, or proof of purchase does not meet 

the terms of this limited warranty, VTech will notify you 

and will request that you authorize the cost of repair 

prior to any further repair activity. You must pay for the 

cost of repair and return shipping costs for the repair of 

Products that are not covered by this limited warranty.

What must you return with the Product to get 

warranty service?

Return the entire original package and contents 

including the Product to the VTech service location 

along with a description of the malfunction or 

difficulty; and
Include a “valid proof of purchase” (sales receipt) 

identifying the Product purchased (Product model) 

and the date of purchase or receipt; and
Provide your name, complete and correct mailing 

address, and telephone number.

Other limitations

This warranty is the complete and exclusive 

agreement between you and VTech. It supersedes 

all other written or oral communications related to this 

Product. VTech provides no other warranties for this 

Product. The warranty exclusively describes all of 

VTech’s responsibilities regarding the Product. There 

are no other express warranties. No one is authorized 

to make modifications to this limited warranty and you 

should not rely on any such modification.
State/Provincial Law Rights: This warranty gives you 

specific legal rights, and you may also have other 

rights, which vary from state to state or province  

to province.
Limitations: Implied warranties, including those of 

fitness for a particular purpose and merchantability (an 

unwritten warranty that the Product is fit for ordinary 

use) are limited to one year from the date of purchase. 

Some states/provinces do not allow limitations on how 

long an implied warranty lasts, so the above limitation 

may not apply to you. In no event shall VTech be liable 

for any indirect, special, incidental, consequential, 

or similar damages (including, but not limited to lost 

profits or revenue, inability to use the Product or 

other associated equipment, the cost of substitute 

equipment, and claims by third parties) resulting from 

the use of this Product. Some states/provinces do 

not allow the exclusion or limitation of incidental or 

consequential damages, so the above limitation or 

exclusion may not apply to you.

Please retain your original sales receipt  

as proof of purchase.

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FCC Part 15

This equipment has been tested and found to comply 

with the requirements for a Class B digital device 

under Part 15 of the Federal Communications 

Commission (FCC) rules. These requirements are 

intended to provide reasonable protection against 

harmful interference in a residential installation. This 

equipment generates, uses and can radiate radio 

frequency energy and, if not installed and used in 

accordance with the instructions, may cause harmful 

interference to radio communications. However, there 

is no guarantee that interference will not occur in a 

particular installation. If this equipment does cause 

harmful interference to radio or television reception, 

which can be determined by turning the equipment 

off and on, the user is encouraged to try to correct the 

interference by one or more of the following measures:

Increase the separation between the equipment  

and receiver.
Connect the equipment into an outlet on a 

circuit different from that to which the receiver is 

connected.
Consult the dealer or an experienced radio/TV 

technician for help.

Changes or modifications to this equipment not 

expressly approved by the party responsible for 

compliance could void the user’s authority to operate 

the equipment.
This device complies with Part 15 of the FCC rules. 

Operation is subject to the following two conditions:  

(1) this device may not cause harmful interference, 

and (2) this device must accept any interference 

received, including interference that may cause 

undesired operation. Privacy of communications may 

not be ensured when using this telephone.
To ensure safety of users, the FCC has established 

criteria for the amount of radio frequency energy 

that can be safely absorbed by a user or bystander 

according to the intended usage of the product. This 

product has been tested and found to comply with the 

FCC criteria. The speaker shall be installed and used 

such that parts of the user’s body other than the hands 

are maintained at a distance of approximately 20 cm 

(8 inches) or more.
This equipment complies with FCC radiation exposure 

limits set forth for an uncontrolled environment.
This transmitter must not be co-located or operating in 

conjunction with any other antenna or transmitter.

FCC, ACTA and IC 

regulations

What does this limited warranty cover?

The manufacturer of this VTech Product warrants to 

the holder of a valid proof of purchase (“Consumer” or 

“you”) that the Product and all accessories provided in 

the sales package (“Product”) are free from defects in 

material and workmanship, pursuant to the following 

terms and conditions, when installed and used 

normally and in accordance with the Product operating 

instructions. This limited warranty extends only to the 

Consumer for Products purchased and used in the 

United States of America and Canada.

What will VTech do if the Product is not free from 

defects in materials and workmanship during 

the limited warranty period (“Materially Defective 

Product”)?

During the limited warranty period, VTech’s authorized 

service representative will repair or replace at 

VTech’s option, without charge, a Materially Defective 

Product. If we repair the Product, we may use new 

or refurbished replacement parts. If we choose to 

replace the Product, we may replace it with a new or 

refurbished Product of the same or similar design. 

We will retain defective parts, modules, or equipment. 

Repair or replacement of the Product, at VTech’s 

option, is your exclusive remedy. VTech will return the 

repaired or replacement Products to you in working 

condition. You should expect the repair or replacement 

to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends 

for ONE (1) YEAR from the date of purchase. If VTech 

repairs or replaces a Materially Defective Product 

under the terms of this limited warranty, this limited 

warranty also applies to the repaired or replacement 

Product for a period of either (a) 90 days from the date 

the repaired or replacement Product is shipped to 

you or (b) the time remaining on the original one-year 

warranty; whichever is longer.

What is not covered by this limited warranty?

This limited warranty does not cover:

Product that has been subjected to misuse, 

accident, shipping or other physical damage, 

improper installation, abnormal operation or 

handling, neglect, inundation, fire, water or other 

liquid intrusion; or
Product that has been damaged due to repair, 

alteration or modification by anyone other than an 

authorized service representative of VTech; or
Product to the extent that the problem experienced 

is caused by signal conditions, network reliability, or 

cable or antenna systems; or
Product to the extent that the problem is caused by 

use with non-VTech accessories; or
Product whose warranty/quality stickers, product 

serial number plates or electronic serial numbers 

have been removed, altered or rendered illegible; or
Product purchased, used, serviced, or shipped for 

repair from outside the United States of America 

or Canada, or used for commercial or institutional 

purposes (including but not limited to Products used 

for rental purposes); or
Product returned without a valid proof of purchase 

(see item 2 below); or
Charges for installation or set up, adjustment of 

customer controls, and installation or repair of systems 

outside the unit.

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Limited warranty

The 

Bluetooth

 

®

 word mark and logos are owned 

by Bluetooth SIG, Inc. and any use of such marks  

by VTech Holdings Limited is under license.  

VTech Holdings Limited is a member of  

Bluetooth SIG, Inc. Other trademarks and trade names 

are those of their respective owners.

VTECH TELECOMMUNICATIONS LTD.
A member of THE VTECH GROUP OF COMPANIES.
Distributed in the U.S.A. by VTech Communications, 

Inc., Beaverton, Oregon 97008.
Distributed in Canada by VTech Technologies 

Canada Ltd., Richmond, B.C. V6W 1L5.
VTech is the registered trademark of  

VTech Holdings Limited.
Copyright © 2013 for  

VTECH TELECOMMUNICATIONS LTD.
All rights reserved. Printed in China.
Version 2 09/13.

Technical specifications

Frequency control

Crystal controlled PLL 

synthesizer

Transmit 

frequency

DECT:  

1921.536MHz - 1928.448MHz
Bluetooth Class 2:  

2402MHz - 2480MHz

Channels

DECT: 5
Bluetooth: 40

Nominal effective 

range

Actual operating range may 

vary according to environmental 

conditions at the time of use.

Power 

requirements

SANIK AAA Ni-MH 

rechargeable battery pack
3.6V 400mAh

Energy-saving charging 

mode

To keep this product working well and looking good, 

follow these guidelines:

Avoid putting it near heating appliances and devices 

that generate electrical noise (for example, motors or 

fluorescent lamps).
DO NOT expose it to direct sunlight or moisture.
Avoid dropping the product or treating it roughly.
Clean with a soft cloth.
Never use a strong cleaning agent or abrasive 

powder because this can damage the finish.
Retain the original packaging in case you need to 

ship it at a later date.




The RBRC

®

 seal on the nickel-metal hydride battery 

pack indicates that VTech Communications, Inc. is 

voluntarily participating in an industry program to 

collect and recycle these batteries at the end of their 

useful lives, when taken out of service within the 

United States and Canada.

The RBRC

®

 program provides a convenient alternative 

to placing used nickel-metal hydride batteries into  

the trash or municipal waste, which may be illegal in 

your area.

VTech’s participation in RBRC

® 

makes it easy for 

you to drop off the spent battery at local retailers 

participating in the RBRC

®

 program or at authorized 

VTech product service centers. Please call  

1 (800) 8 BATTERY

TM

 for information on Ni-MH 

batteries recycling and disposal bans/restrictions in 

your area. VTech’s involvement in this program is part 

of its commitment to protecting our environment and 

conserving natural resources.

RBRC

®

 is a registered trademark of Rechargeable 

Battery Recycling Corporation.

The RBRC

®

 seal

General product care

Follow the instructions to install and charge the battery 

(see 

Battery installation and charging

 on the 

previous page). The energy-saving charging mode is 

activated while charging.
Even if the

 MA3222

 is paired and connected to a 

DECT phone and/or a Bluetooth device, the energy-

saving charging mode is activated while the 

MA3222

 

is not in use and charging.

Three-way conversation

When you have established both 

Bluetooth and DECT calls at the 

same time, press and hold 

VOL+

 on 

the speaker to set up a three-way 

conversation. You hear a two short 

beeps successively.
During a three-way conversation,  

press and hold 

VOL+

 to end Bluetooth 

line and DECT call remains. The call 

ends when both lines are dropped.

VOL+/VOL-

 can only adjust the volume of 

DECT call but not the volume of Bluetooth 

call in three-way conversation.

Control volume

Press 

VOL+ 

or 

VOL- 

to adjust the  

ringer and voice call volume.

Mute

The mute function allows you to hear the 

other party but the other party cannot  

hear you.

Press and hold 

VOL-

 to mute the 

microphone during a call. You will hear 

a short confirmation tone.

Press and hold 

VOL-

 to resume. You 

will hear a short confirmation tone.

Music playback

Pair your 

MA3222

 with your Bluetooth 

device to listen to music.

Press 

VOL+

 or 

VOL-

 to adjust the 

listening volume.

You can further increase the music volume 

with your cell phone. 

When there is an incoming call, the music 

playback stops. Press   to answer the

 

call. The music playback resumes after 

the call ends.

I cannot receive Bluetooth calls nor listen to music 

from the speaker.

Try all the suggestions above.
Make sure you have switched on the speaker.
Make sure the speaker is near your Bluetooth device. 

For optimal performance, keep the speaker within 

15 feet of your Bluetooth device.
Make sure you have paired the speaker to your 

Bluetooth device.
Make sure there are no physical obstacles between 

the connected Bluetooth device and the speaker.

Common cure for electronic equipment.

Disconnect the power to the speaker.
Remove the battery from the speaker.
Wait a few minutes.
Install the battery again and connect power to the 

speaker.



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Troubleshooting

If you have difficulty with this product, try the 

suggestions below. For customer service, visit our 
website at 

www.vtechphones.com

 or  

call 

1 (800) 595-9511

.

The MA3222 does not work at all.

Make sure you install the provided battery.
Make sure the USB cable is securely plugged into 

the USB port for charging.
Turn off the speaker. Unplug the USB cable. Take 

out the battery. Wait for approximately one minute, 

then reinstall the battery. Plug back the USB cable 

and then turn on the speaker.
It may be necessary to purchase new battery.


Replace battery

If you want to replace the battery:

Push the tab at the bottom of the 

speaker and lift upwards to open the 

battery compartment cover.

Do not try to detach the cover from the 

speaker. It is not detachable.

2. Pull the ribbon on the rechargeable 

battery pack to uninstall it.

3. Install the rechargeable battery pack 

again, with the label 

THIS SIDE UP

 

facing up and correct polarity.

4. Place the ribbon properly and close the 

compartment cover.

Use only the rechargeable battery pack 

provided or equivalent.

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