13
TROUBLESHOOTING
If for some reason the program/activity stops working, please
follow these steps:
1. Turn the unit
OFF
.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit
ON
. The unit should now be ready to play again.
5. If the product still does not work, replace with an entire set of
new batteries.
TECHNICAL SUPPORT
If you have a problem that cannot be solved by using this manual,
we encourage you to visit us online or contact our Consumer
Services Department with any problems and/or suggestions that
you might have. A support representative will be happy to assist
you.
Before requesting support, please be ready to provide or include
the information below:
• The name of your product or model number (the model number
is typically located on the back or bottom of your product).
• The actual problem you are experiencing.
• The actions you took right before the problem started.
Internet: www.vtechkids.com
Phone:
1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
Company:
VTech
®
Electronics North America, L.L.C.
Address:
1156 W. Shure Drive, Suite 200, Arlington Heights, IL 60004.
TROU
B
LESHO
O
TI
NG / TECH
N
ICAL SU
PPORT
