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Clock time is not
accurate
Backup battery power
low
Replace backup battery (for
backup battery replacement
instructions, please see the
Care & Maintenance
section on
page 23).
Touch screen is
inaccurate or it is
impossible to select
the correct icon on
the screen.
Touch screen requires
calibration.
Turn the
InnoTab
®
2
OFF. Then
hold
,
and
down
when turning the
InnoTab
®
2
ON.
Follow the steps on the screen.
Inserted an SD card
(not included), but
the tablet cannot
recognize it.
SD card format is not
FAT32.
Format the SD card to FAT32 in
your computer.
Files copied
to the tablet's
internal memory
disappeared.
The tablet's memory
was not formatted to
FAT32.
If formatting the memory is
necessary, make sure it is
formatted to FAT32.
If your
InnoTab
®
2
does not respond to an inserted cartridge, please
carefully try the following:
• Remove all batteries and unplug all wiring.
• Use a cotton swab dipped in rubbing alcohol or an alcohol-based window
cleaner to gently clean the contact area of the cartridge slot.
• If necessary, dry all the clean contact areas with a soft, lint-free cloth.
• Please make sure that all parts are completely dry before restoring
electricity.
Static electricity may cause the
InnoTab
®
2
to malfunction. In some cases,
the game play score stored in the tablet memory may be lost. In cases
where
InnoTab
®
2
is malfunctioning due to static electricity, reset the tablet
by removing and reinstalling the batteries, or by unplugging and replugging
the AC adaptor. Or, if the static electricity malfunction occurred during the
downloading process, disconnect the USB cable, delete the corrupted file,
and reset the tablet as described above. Then reconnect the USB cable
and restart the download process.
TROU
BLESHOOTING