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VTech DS3101, User Manual

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VTech DS3101 User Manual Download Page 16

www.vtechphones.com

14

Troubleshooting

Problem

Suggestion

LOW  BAT TErY 

is 

displayed on screen.

Place the handset in the telephone base or charger for recharging.
Remove and re-install the battery and use it normally until fully discharged, then recharge the 

handset on the telephone base or charger for up to 16 hours.
If the above measures do not correct the problem, the battery may need to be replaced.

•
•

•

The battery does not 

charge in the handset 

or the handset battery 

does not accept 

charge.

Make sure the handset is placed in the telephone base or charger correctly. The 

CHArGE

 

light on the handset should be on.
Remove and reinstall the battery, then charge for up to 16 hours.
If the handset is in the charger or in the telephone base but the 

CHArGE

 light on the handset 

is not on, refer to 

The CHArGE light is off

 in this section.

It may be necessary to purchase a new battery. Please refer to the 

Battery

 section (page  10) 

of this user’s manual.
The telephone might be malfunctioning. Please refer to the 

Warranty

 section (page 27) of this 

user’s manual for further instruction.

•

•
•

•

•

Summary of Contents for DS3101

Page 1: ...s all the feature operations and troubleshooting necessary to install and operate your new VTech telephone Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product For support shopping and everything new at VTech visit our website at www vtechphones com In Canada please visit www vtechcanada com ...

Page 2: ...ng 3 Adding your new handset 4 Replacing a handset 6 Handset layout 8 Belt clip headset 9 Appendix 10 Battery 10 Important safety instructions 11 Troubleshooting 13 Operating range 24 About cordless telephones 24 Maintenance 25 The RBRC seal 26 Warranty 27 FCC ACTA and IC regulations 30 Technical specifications 32 ...

Page 3: ...0 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 Getting started Parts checklist Your telephone contains the following items Save your sales receipt and original packaging in the event warranty service is necessary Charger Handset Belt clip Charger adapter Battery User s manual Battery compartment cover Quick start guide ...

Page 4: ...0 267 7377 BT8000 BT6010 1 2 3 Battery installation Install the handset battery by following these steps Align the two holes of the battery plug with the socket pins in the handset battery compartment matching the red and black wires of the color coded label Place the battery with the label THIS SIDE UP facing up and the wires in the lower right corner inside the battery compartment Align the cove...

Page 5: ...nt supplied with your VTech telephone Battery charging The battery may have enough charge for short calls For best performance charge the battery for at least 16 hours before use When the battery power is low LOW BATTERY will be displayed and the battery indicator will flash on the handset screen When fully charged the handset battery provides approximately eight hours of talk time and four days o...

Page 6: ...your new handset The DS3101 handset needs to be registered to the telephone base before use It will show NOT REGISTERED on the screen when newly purchased You can register up to 5 handsets to the same telephone base To register a handset to your telephone base Before registering an additional handset make sure that the handset battery is installed and charged Place the unregistered handset in the ...

Page 7: ... and it will take about 10 seconds to complete the registration The handset will show HANDSET X REGISTERED and will beep if registration is successful When the registration is complete the newly registered handset will be assigned the next available handset registration number For instance if you already have HANDSET 1 and HANDSET 2 the next registered handset will be HANDSET 3 2 If you experience...

Page 8: ... all handsets Press and hold FIND HANDSET on the telephone base for about 10 seconds until the IN USE light on the telephone base turns on and starts to flash then release the FIND HANDSET button Press and release FIND HANDSET again You must press FIND HANDSET while the IN USE light is still flashing The IN USE light will flash for approximately seven seconds Soon all handsets registered to the sa...

Page 9: ...et Pick up the registered handset and then press FLASH Press OFF CLEAR and place the handset back in the telephone base OR Unplug the power from the telephone base then plug it back in After deleting the registrations of all handsets you will need to individually register each handset with the telephone base see page 4 for registration instructions 1 2 1 ...

Page 10: ... 1 Earpiece 2 MENU SELECT SKIP 3 Headset jack 2 5mm 4 CID caller ID PLAY 5 FLASH 6 Dialing keys 0 9 7 VOICEMAIL 8 REDIAL PAUSE 9 Microphone 10 Handset display 11 VOL volume 12 directory ERASE 13 speakerphone 14 OFF CLEAR 15 16 INT intercom 17 MUTE REMOVE ...

Page 11: ... firmly plugging it in again Headset Plug the 2 5 mm headset into the jack on the side of the handset beneath the small rubber flap Belt clip To install the belt clip Snap the belt clip into the notches on both sides of the handset To remove the belt clip Pull and unlock one flap from the notch first and then detach the belt clip from the handset Belt clip headset optional For hands free telephone...

Page 12: ... at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 Do not dispose of the battery ies in a fire They may explode Check with local waste management codes for special disposal instructions Do not open or mutilate the battery ies Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swa...

Page 13: ...er be placed near or over a radiator or heat register This product should not be placed in any area where proper ventilation is not provided This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply in your home consult your dealer or local power company Do not allow anything to rest on the power cord Do not in...

Page 14: ...nician to restore the product to normal operation If the product has been dropped and the telephone base and or handset has been damaged If the product exhibits a distinct change in performance Avoid using a telephone other than cordless during an electrical storm There is a remote risk of electric shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Only ...

Page 15: ...r after use Make sure the power adapter is securely plugged into an outlet not controlled by a wall switch Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack Unplug the electrical power to the telephone base Wait for approximately 15 seconds then plug it back in Allow up to one minute for the cordless handset and telephone base to synchronize Ch...

Page 16: ...e handset or the handset battery does not accept charge Make sure the handset is placed in the telephone base or charger correctly The CHARGE light on the handset should be on Remove and reinstall the battery then charge for up to 16 hours If the handset is in the charger or in the telephone base but the CHARGE light on the handset is not on refer to The charge light is off in this section It may ...

Page 17: ...ss handset and telephone base to reset The telephone might be malfunctioning Please refer to the Warranty section see page 27 of this user s manual for further instruction Registration failure Only one handset can be registered at a time If you have multiple handsets to register please follow the steps on page 4 for the first handset Once a handset has been successfully registered repeat the steps...

Page 18: ... may apply Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away as possible from the following electronic devices wireless routers radios radio towers pager towers cellular telephones digital telephones intercoms room monitors televisions VCRs personal computers kitchen appliances and other cordless telephones Test a working telephon...

Page 19: ...extra second before dialing If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact your local telephone company charges may apply Eliminate any background noise Noise from a television radio or other appliances may cause the telephone not to dial out properly If you cannot eliminate the background noise first try muting the cordless h...

Page 20: ...the power cord is securely plugged into the telephone base Plug the telephone base into a different working electrical outlet not controlled by a wall switch Move the handset closer to the telephone base It may be out of range Reset the telephone base by unplugging the electrical power to the base Wait for 15 seconds and plug it back in again Allow up to one minute for the cordless handset and the...

Page 21: ... products can cause interference to your cordless telephone Try installing your telephone as far away as possible from the following electronic devices wireless routers radios radio towers pager towers cellular telephones digital telephones intercoms room monitors televisions VCRs personal computers kitchen appliances and other cordless telephones Microwave ovens operate on the same frequency as y...

Page 22: ...location preferably a higher location for better reception Disconnect the telephone base from the telephone wall jack and plug in a corded telephone If calls are still not clear the problem is probably in the wiring or local service Contact your local service company charges may apply If the other telephones in your home are having the same problem the problem is in the wiring or local service Con...

Page 23: ...ugged in securely Remove the battery from the handset and then re install it MycallerIDfeaturesare not working properly Caller ID is a subscription service You must subscribe to this service from your local telephone company for this feature to work on your telephone The caller may not be calling from an area which supports caller ID Both you and the caller s telephone companies must use equipment...

Page 24: ... a DSL filter to the telephone line between the telephone base and the telephone line jack Contact your DSL service provider for filter information Caller ID entries do not match the numbers I need to dial Although the call log entries you receive have 10 digits the area code plus the seven digit number in some areas you may need to dial only the seven digits or a 1 plus the seven digits or a 1 pl...

Page 25: ...does not respond try the following in the order listed Disconnect the power to the telephone base Disconnect the battery on the cordless handset Wait a few minutes before connecting power to the telephone base Re install the battery and place the cordless handset in the telephone base or charger Wait for the cordless handset to synchronize its connection with the telephone base Allow up to one min...

Page 26: ...less telephone conversations as being as private as those on corded telephones Electrical power The telephone base of this cordless telephone must be connected to a working electrical outlet The electrical outlet should not be controlled by a wall switch Calls cannot be made from the cordless handset if the telephone base is unplugged or switched off or if the electrical power is interrupted Poten...

Page 27: ...ntly Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with wet hands Do not install the telephone base near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your ow...

Page 28: ...tteries into the trash or municipal waste which may be illegal in your area VTech s participation in RBRC makes it easy for you to drop off the spent battery at local retailers participating in the RBRC program or at authorized VTech product service centers Please call 1 800 8 BATTERYTM for information on Ni MH battery recycling and disposal bans restrictions in your area VTech s involvement in th...

Page 29: ...hed Product of the same or similar design We will retain defective parts modules or equipment Repair or replacement of the Product at VTech s option is your exclusive remedy VTech will return the repaired or replacement Products to you in working condition You should expect the repair or replacement to take approximately 30 days How long is the limited warranty period The limited warranty period f...

Page 30: ...y save you a service call Except as provided by applicable law you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport of the Product s to the service location VTech will return repaired or replaced Product under this limited warranty to you transportation delivery or handling charges prepaid VTech assum...

Page 31: ...tations Implied warranties including those of fitness for a particular purpose and merchantability an unwritten warranty that the Product is fit for ordinary use are limited to one year from the date of purchase Some states provinces do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you In no event shall VTech be liable for any indirect special...

Page 32: ... accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone To ensure safety of users the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product This product has been tested and found ...

Page 33: ...rtunity to correct the problem and the telephone company is required to inform you of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operation or procedures that could affect the proper functioning of this product The telephone company is required to notify you if such changes are planned If this product is equipped with a corded or ...

Page 34: ...ing range may vary according to environmental conditions at the time of use Size Handset 149 7mm X 53 1mm X 36 8mm Charger 88 8mm X 105 6mm X 84 5mm Weight Handset 148 9 grams including battery Charger 90 0 grams Power requirements Handset 2 4V 600mAH NiMH battery Charger 6V DC 200mA Memory Directory 50 memory locations up to 32 digits and 16 characters per location Call log 50 memory locations up...

Page 35: ...ECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon Distributed in Canada by VTech Telecommunications Canada Ltd Richmond B C Copyright 2007 for VTECH TELECOMMUNICATIONS LTD Printed in China 91 001416 030 100 ...

Page 36: ...User s manual www vt e chp h on e s co m Model DS3101 ...

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