14
The TV picture is black
and white.
1. Non-matching color
system
1. Make sure that the
TV is set to the correct
TV system (e.g. NTSC
or Auto).
2. Cable connection
problem
2. Make sure that the
video cable is firmly
connected to the video
input of the TV.
There is a picture on the
TV, but no sound.
1. TV setting
1. Raise the volume of
the TV, and make sure it
is not set to “Mute.”
2.Cable connection
problem
2. Make sure that the
white and/or red plug is
firmly connected to the
audio input of the TV.
6. Technical Support
If you have a problem that cannot be solved by using this manual, we encourage
you to visit us online or contact our Consumer Services Department with any
problems and/or suggestions that you might have. A support representative
will be happy to assist you.
Before requesting support, please be ready to provide or include the information
below:
• The name of your product or model number (the model number is typically
located on the back or bottom of your product).
• The actual problem you are experiencing.
• The actions you took right before the problem occurred.
Internet : www.vtechkids.com
Phone : 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
7. Other Information
VTech
®
Electronics North America, L.L.C. and its suppliers assume no
responsibility for any damage or loss resulting from the use of this handbook.
VTech
®
Electronics North America, L.L.C. and its suppliers assume no
responsibility for any loss or claims by third parties that may arise through the
use of this software.
VTech
®
Electronics North America, L.L.C. and its suppliers
assume no responsibility for any damage or loss caused by deletion of data as
a result of malfunction, dead battery, or repairs. Be sure to make backup copies
of important data on other media to protect against data loss.
Company:
VTech
®
Electronics North America, L.L.C.
Address: 1155 West Dundee Road, Suite 130, Arlington Heights, IL 60004 USA
Phone : 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada
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