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What does this limited warranty cover?

The manufacturer of this VTech Product warrants to 
the holder of a valid proof of purchase (“Consumer” or 
“you”) that the Product and all accessories provided in 
the sales package (“Product”) are free from defects in 
material and workmanship, pursuant to the following 
terms and conditions, when installed and used 
normally and in accordance with the Product operating 
instructions. This limited warranty extends only to the 
Consumer for Products purchased and used in the 
United States of America and Canada.

What will VTech do if the Product is not free from 

defects in materials and workmanship during 

the limited warranty period (“Materially Defective 

Product”)?

During the limited warranty period, VTech’s authorized 
service representative will repair or replace at 
VTech’s option, without charge, a Materially Defective 
Product. If we repair the Product, we may use new 
or refurbished replacement parts. If we choose to 
replace the Product, we may replace it with a new or 
refurbished Product of the same or similar design. 
We will retain defective parts, modules, or equipment. 
Repair or replacement of the Product, at VTech’s 
option, is your exclusive remedy. VTech will return the 
repaired or replacement Products to you in working 
condition. You should expect the repair or replacement 
to take approximately 30 days.

How long is the limited warranty period?

The limited warranty period for the Product extends 

for ONE (1) YEAR from the date of purchase. If VTech 

repairs or replaces a Materially Defective Product under 

the terms of this limited warranty, this limited warranty 

also applies to the repaired or replacement Product for 

a period of either (a) 90 days from the date the repaired 

or replacement Product is shipped to you or (b) the time 

remaining on the original one-year warranty; whichever 

is longer. 

What is not covered by this limited warranty?

This limited warranty does not cover:

Product that has been subjected to misuse, 

accident, shipping or other physical damage, 

improper installation, abnormal operation or 

handling, neglect, inundation, fire, water or other 

liquid intrusion; or

Product that has been damaged due to repair, 

alteration or modification by anyone other than an 

authorized service representative of VTech; or

Product to the extent that the problem experienced 

is caused by signal conditions, network reliability, or 
cable or antenna systems; or
Product to the extent that the problem is caused by 
use with non-VTech accessories; or
Product whose warranty/quality stickers, product 

1.

2.

3.

4.

5.

To keep this product working well and looking good, 

follow these guidelines:

Avoid putting it near heating appliances and devices 

that generate electrical noise (for example, motors 

or fluorescent lamps).
DO NOT expose it to direct sunlight or moisture.
Avoid dropping the product or treating it roughly.
Clean with a soft cloth.
DO NOT immerse the parent unit and the baby 

unit in water and do not clean them under the tap.
DO NOT use cleaning spray or liquid cleaners.
Make sure the baby unit and parent unit are dry 
before you connect them to the mains again.

When you are not going to use the baby monitor for 

some time, remove the rechargeable battery from the 

parent unit. Store the parent unit, the baby unit and 
the adapters in a cool and dry place. 

Below are the questions most frequently asked about 
the baby monitor. If you cannot find the answer to your 
question, visit our website at 

www.vtechcanada.com

 

or call 

1 (800) 267-7377 

for customer service.

Why does the 

baby monitor 

not respond 

normally?

Try the following (in the order 
listed) for common cure:
1. Disconnect the power to the 

baby unit and the parent units.

2. Remove the batteries in the 

parent units. Then, install the 

batteries again.

3. Wait a few minutes before 

connecting power back to the 

baby units and the parent unit.

4. Turn on the baby unit and the 

parent units.

5. Wait for the parent units to 

synchronize with the baby unit. 

Allow up to one minute for this 

to take place.

Why doesn’t 

the screen of 

the parent unit 

go on when I 

switch on the 

unit?

Perhaps the rechargeable battery 
of the parent unit is empty and the 
parent unit is not connected to the 
mains. Insert the appliance plug 
into the parent unit and put the 
adapter in a wall socket. 





FCC Part 15

This equipment has been tested and found to comply 

with the requirements for a Class B digital device under 

Part 15 of the Federal Communications Commission 

(FCC) rules. These requirements are intended 

to provide reasonable protection against harmful 

interference in a residential installation. This equipment 

generates, uses and can radiate radio frequency 

energy and, if not installed and used in accordance 

with the instructions, may cause harmful interference 

to radio communications. However, there is no 

guarantee that interference will not occur in a particular 

installation. If this equipment does cause harmful 

interference to radio or television reception, which can 

be determined by turning the equipment off and on, the 

user is encouraged to try to correct the interference by 

one or more of the following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment 

and receiver.
Connect the equipment into an outlet on a circuit 

different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV 

technician for help.


The RBRC

®

 seal on the nickel-metal battery indicates 

that VTech Communications, Inc. is voluntarily 
participating in an industry program to collect and 
recycle these batteries at the end of their useful lives, 
when taken out of service within the United States and 
Canada.
The RBRC

®

 program provides a convenient alternative 

to placing used nickel-metal batteries into the trash or 
municipal waste, which may be illegal in your area.
VTech’s participation in RBRC

® 

makes it easy for you to 

drop off the spent battery at local retailers participating 
in the RBRC

®

 program or at authorized VTech product 

service centers. Please call  

1 (800) 8 BATTERY

®

 for information on Ni-MH battery 

recycling and disposal bans/restrictions in your 
area. VTech’s involvement in this program is part of 
its commitment to protecting our environment and 
conserving natural resources.

RBRC

®

 and 1 (800) 8 BATTERY

®

 are registered 

trademarks of Rechargeable Battery Recycling 

Corporation.

Frequently asked questions

The RBRC

®

 seal

FCC and IC regulations

Limited warranty

serial number plates or electronic serial numbers 
have been removed, altered or rendered illegible; or
Product purchased, used, serviced, or shipped for 
repair from outside the United States of America 
or Canada, or used for commercial or institutional 
purposes (including but not limited to Products 
used for rental purposes); or
Product returned without a valid proof of purchase 
(see item 2 on the next page); or
Charges for installation or set up, adjustment of 
customer controls, and installation or repair of 
systems outside the unit.

How do you get warranty service?

To obtain warranty service in the USA, please visit our 
website at www.vtechcanada.com or call  
1 (800) 267-7377.

NOTE:

 Before calling for service, please review the 

user’s manual - a check of the Product’s controls and 
features may save you a service call.
Except as provided by applicable law, you assume the 
risk of loss or damage during transit and transportation 
and are responsible for delivery or handling charges 
incurred in the transport of the Product(s) to the 
service location. VTech will return repaired or replaced 
Product under this limited warranty. Transportation, 
delivery or handling charges are prepaid. VTech 
assumes no risk for damage or loss of the Product 
in transit. If the Product failure is not covered by this 
limited warranty, or proof of purchase does not meet 
the terms of this limited warranty, VTech will notify you 
and will request that you authorize the cost of repair 
prior to any further repair activity. You must pay for 
the cost of repair and return shipping costs for the 
repair of Products that are not covered by this limited 
warranty.

What must you return with the Product to get 

warranty service?

Return the entire original package and contents 
including the Product to the VTech service location 
along with a description of the malfunction or 
difficulty; and
Include a “valid proof of purchase” (sales receipt) 
identifying the Product purchased (Product model) 
and the date of purchase or receipt; and
Provide your name, complete and correct mailing 
address, and telephone number.

Other limitations

This warranty is the complete and exclusive 
agreement between you and VTech. It supersedes 
all other written or oral communications related to this 
Product. VTech provides no other warranties for this 
Product. The warranty exclusively describes all of 
VTech’s responsibilities regarding the Product. There 
are no other express warranties. No one is authorized 
to make modifications to this limited warranty and you 
should not rely on any such modification.

6.

7.

8.

1.

2.

3.

Frequency 
control

Crystal controlled PLL synthesizer

Transmit 
frequency

Baby uni

t: 1921.536-1928.448 MHz

Parent unit: 1921.536-1928.448 

MHz

Channels

5

LCD

35 (x) x 21.2 (y) mm B&W LCD

Nominal 
effective 
range

Maximum power allowed by FCC 
and IC. Actual operating range may 
vary according to environmental 
conditions at the time of use.

Power 
requirement

Parent unit: 2.4 V Ni-MH battery
Baby unit power adapter:
Input: 100-120V AC 150mA 60Hz
Output: 6V DC 600mA
Parent unit power adapter:
Input:

 100-120V AC 150mA 60Hz

Output: 6V DC 400mA

Specifications are subject to change without notice.
© 2015 VTech Technologies Canada Ltd.
All rights reserved. 06/15. DM222_CA_CIB_V4.0
Document order number: 91-008608-040-100

State/Provincial Law Rights: This warranty gives you 
specific legal rights, and you may also have other rights, 
which vary from state to state or province to province.
Limitations: Implied warranties, including those of 
fitness for a particular purpose and merchantability (an 
unwritten warranty that the Product is fit for ordinary 
use) are limited to one year from the date of purchase. 
Some states/provinces do not allow limitations on 
how long an implied warranty lasts, so the above 
limitation may not apply to you. In no event shall 
VTech be liable for any indirect, special, incidental, 
consequential, or similar damages (including, but 
not limited to lost profits or revenue, inability to use 
the Product or other associated equipment, the cost 
of substitute equipment, and claims by third parties) 
resulting from the use of this Product. Some states/
provinces do not allow the exclusion or limitation of 
incidental or consequential damages, so the above 
limitation or exclusion may not apply to you. 

Please retain your original sales receipt as proof 

of purchase.

Technical specifications

When using your equipment, basic safety 

precautions should always be followed to 

reduce the risk of fire, electric shock and injury, 

including the following:

Follow all warnings and instructions marked 

on the product.
Adult setup is required.
This product is intended as an aid. It is not 

a substitute for responsible and proper adult 

supervision and should not be used as such.
This product is not intended for use as a 

medical monitor.
Do not use this product near water. For 

example, do not use it next to a bath tub, wash 

bowl, kitchen sink, laundry tub or swimming 

pool, or in a wet basement or shower.

6. 

CAUTION

: Use only the batteries indicated in 

this manual. There may be a risk of explosion 

if a wrong type of battery is used for the parent 

unit. Use only the supplied rechargeable battery 

or replacement battery pack (BT166342/

BT266342) for the parent unit. Do not dispose 

of batteries in a fire. They may explode. 

Dispose of used battery according to the 

information in 

The RBRC

®

 seal

.

7.  Use only the adapters included with this 

product. Incorrect adapter polarity or voltage 

can seriously damage the product.  

Baby unit power adapter: I

nput 100-120V AC 

150mA 60Hz; Output: 6V DC 600mA;

  

Parent unit power adapter: 

Input 100-120V 

AC 150mA 60Hz; Output: 6V DC 400mA

.

8.  The power adapters are intended to be 

correctly oriented in a vertical or floor mount 

position. The prongs are not designed to hold 

the plug in place if it is plugged into a ceiling, 

under-the-table or cabinet outlet.

9.  For pluggable equipment,   the socket-outlet 

shall be installed near the equipment and 

shall be easily accessible.

10.Unplug this product from the wall outlet 

before cleaning. Do not use liquid or aerosol 

cleaners. Use a damp cloth for cleaning.

11.Unplug the power cords before replacing 

batteries.

12.Do not cut off the power adapters to replace 

them with other plugs, as this causes a 

hazardous situation.

13.Do not allow anything to rest on the power 

cords. Do not install this product where the 

cords may be walked on or crimped.

1.

2.
3.

4.

5.

14.This product should be operated only from 

the type of power source indicated on the

 

marking label. If you are not sure of the type 

of power supply in your home, consult your 

dealer or local power company.

15.Do not overload wall outlets or use an 

extension cord.

16.Do not place this product on an unstable 

table, shelf, stand or other unstable surfaces.

17.This product should not be placed in any 

area where proper ventilation is not provided. 

Slots and openings in the back or bottom 

of this product are provided for ventilation. 

To protect them from overheating, these 

openings must not be blocked by placing the 

product on a soft surface such as a bed, sofa 

or rug. This product should never be placed 

near or over a radiator or heat register.

18.Never push objects of any kind into this 

product through the slots because they may 

touch dangerous voltage points or create a 

short circuit. Never spill liquid of any kind on 

the product.

19.To reduce the risk of electric shock, do 

not disassemble this product, but take it to 

an authorized service facility. Opening or 

removing parts of the product other than 

specified access doors may expose you to 

dangerous voltages or other risks. Incorrect 

reassembling can cause electric shock when 

the product is subsequently used.

20.You should test the sound reception every 

time you turn on the units or move one of the 

components.

21.Periodically examine all components  

for damage.

22.Be aware of possible loss of privacy while 

using public airwaves. Conversations may 

be picked up by other nursery monitors, 

cordless phones, scanners, etc.

23.Children should be supervised to ensure that 

they do not play with the product.

24.The product is not intended for use by 

persons (including children) with reduced 

physical, sensory or mental capabilities, 

or lack of experience and knowledge, 

unless they have been given supervision or 

instruction concerning use of the appliance 

by a person responsible for their safety.

SAVE THESE INSTRUCTIONS

Important safety 

instructions

Cautions

Use and store the product at a temperature 

betw

een 32

o

F and 104

o

F.

Do not expose the product to extreme cold, 

heat or direct sunlight. Do not put the product 

close to a heating source.

Batteries should not be exposed to excessive 

heat such as bright sunshine or fire.

Make sure the baby unit(s) and the adapter 

cord(s) are always out of reach of the baby, 

at least 3 feet away from the baby or crib, to 

avoid a possible strangulation hazard.
Never place the baby unit(s) inside the 

baby’s crib or p

laypen. Never cover the baby 

unit(s) or parent unit with anything such as a 

towel or a blanket.
Other electronic products may cause 

interference with your baby monitor. Try 

installing your baby monitor as far away 

from these electronic devices as possible: 

wireless routers, radios, cellular telephones, 

intercoms, room monitors, televisions, 

personal computers, kitchen appliances and 

cordless telephones.

Precautions for users of implanted cardiac 

pacemakers

Cardiac pacemakers (applies only to digital 

cordless devices):
Wireless Technology Research, LLC (WTR), 

an independent research entity, led a 

multidisciplinary evaluation of the interference 

between portable wireless devices and 

implanted cardiac pacemakers. Supported by 

the U.S. Food and Drug Administration, WTR 

recommends to physicians that:

Pacemaker patients

Should keep wireless devices at least six 

inches from the pacemaker.
Should NOT place wireless devices directly 

over the pacemaker, such as in a breast 

pocket, when it is turned ON.

WTR’s evaluation did not identify any risk to 
bystanders with pacemakers from other persons 
using wireless devices.

Electromagnetic fields (EMF)

This VTech product complies with all standards 

regarding electromagnetic fields (EMF). If handled 

properly and according to the instru

ctions in this 

user’s manual, the product is safe to be used based 

on scientific evidence available today.

1.

2.

3.

4.

5.

6.

Why doesn’t the 

power on

 light 

of the baby unit 

go on when I 

switch on the 

unit?

Perhaps the baby unit is not 
connected to the mains. Connect 
the baby unit to the mains. 

Why does the 

baby monitor 

produce a  

high-pitched 

noise?

The units may be too close to 
each other. Make sure the parent 
unit and the baby unit are at least 
1 meter/3 feet away from each 
other.

Why does the 

parent unit react 

too quickly to 

other sounds?

The baby unit also detects other 

sounds than those of your baby. 

Adjust the sensitivity level to a 

lower level or adjust the speaker 

volume on the parent unit.

Why does 

the parent 

unit vibrate 

frequently when 

the lullaby is 

turned on?

The lullaby will trigger the vibration 

alert frequently. Avoid using lullaby 

and vibration alert at the same 

time.

Why don’t I 

hear a sound/

Why can’t I hear 

my baby cry?

The volume of the parent unit 

may have set too low. Press 

 to increase the volume 

level.
You may have set a low sound 

sensitivity level. See 

Adjust the 

sound sensitivity of the baby 

unit

 to change the setting.

Why does the 

parent unit 

beep?

If the parent unit is in mute and 

the sound alert feature is on, 

there is sound detected from the 

baby unit.
The baby units may be out of 

range. Move the parent unit 

closer to the baby units (but not 

less than 3 feet). 
If the parent unit is powered 

by the provided battery, it may 

not have enough charge for the 

parent unit to perform normally. 

Charge the battery in the parent 

unit for up to 11 hours.

Why can’t I 

establish a 

connection? 

Why is the 

connection lost 

every now and 

then? Why are 

there sound 

interruptions?

The baby units may be out of 

range. Move the parent unit 

closer to the baby units (but not 

less than 3 feet).
Other electronic products may 

cause interference with your baby 

monitor. Try installing your baby 

monitor as far away from these 

electronic devices as possible.

Storage

General product care

Projector and lullaby

You can turn on the projector and lullaby on the 

baby unit. The baby unit projects colorful images 

to the environment, and plays the lullaby to 

comfort your baby.
When the projector is turned on, 

 

displays on the 

parent unit screen. The baby unit will play lullaby.

Press 

 once to turn on the projector and 

play lullaby. The interesting and colorful 

images is projected at the same time.
Press 

 again to stop playing the lullaby. 

The baby unit keeps projecting the colorful 

images.
Press 

 

for a third time to turn off the 

projector. The interesting and colorful images 

fade out.

NOTES

The projector and lullaby will automatically turn off 

after 15 minutes.
We recommend you not to turn on the vibration 

alert and the lullaby at the same time, as the 

lullaby will trigger the vibration alert frequently.
If the baby unit receives talkback from the parent 

unit during lullaby playback, the lullaby will be 

paused. It resumes after the talkback finishes.

Talk to the baby unit

You can broadcast messages from a parent unit to 

the baby unit and the other parent unit. If you have 

two parent units, you can use both of them at the 

same time to talk to the baby unit. 

Press and hold

 

talk

 on the side of the parent 

unit. The screen displays 

TALK

 when the 

voice connection to the baby unit is made. 
Speak towards the 

mic

 on the parent unit. 

Your voice is broadcast to the baby unit and 

the other parent unit. 

NOTES

If the speaker volume of the parent unit is set 

to 

VOLUME OFF

, it will be reset to the default 

VOLUME 3 

when you press and hold 

TALK

.

When a parent unit is talking to the baby unit, it is 

also broadcast to the other parent unit. However, 

sounds from the baby unit cannot be transmitted 

to the parent units at the moment.

Changes or modifications to this equipment not 

expressly approved by the party responsible for 

compliance could void the user’s authority to operate 
the equipment.
This device complies with Part 15 of the FCC rules. 
Operation is subject to the following two conditions: (1) 
this device may not cause harmful interference, and 
(2) this device must accept any interference received, 
including interference that may cause undesired 
operation.
To ensure safety of users, the FCC has established 
criteria for the amount of radio frequency energy 
that can be safely absorbed by a user or bystander 
according to the intended usage of the product. This 
product has been tested and found to comply with the 
FCC criteria. The baby unit shall be installed and used 
such that parts of all persons’ body are maintained 
at a distance of approximately 8 in (20 cm) or more. 
The transmitter and antenna of the parent unit shall be 
held at least 1 in (2.5 cm) from your face.
This Class B digital apparatus complies with Canadian 
requirement: 
CAN ICES-3 (B)/NMB-3(B)

Industry Canada

This device complies with Industry Canada licence-
exempt RSS standard(s).
Operation is subject to the following two conditions: (1) 
this device may not cause harmful interference, and 
(2) this device must accept any interference, including 
interference that may cause undesired operation.
The term ‘’IC:‘’ before the certification/registration 
number only signifies that the Industry Canada 
technical specifications were met.
This product meets the applicable Industry Canada 
technical specifications.

RF radiation exposure statement

The baby unit complies with FCC RF radiation 
exposure limits set forth for an uncontrolled 
environment. The baby unit should be installed and 
operated with a minimum distance of 8 in (20 cm) 
between the baby unit

 

and all persons’ body. Use of 

other accessories may not ensure compliance with 
FCC RF exposure guidelines. This transmitter must 
not be co-located or operating in conjunction with any 
other antenna or transmitter. This equipment complies 
also with Industry Canada RSS-102 with respect to 
Canada’s Health Code 6 for Exposure of Humans to 
RF Fields.

Find/page the parent unit

Use this feature to find misplaced parent units.

Press 

page

 on the baby unit. All idle parent 

units ring and display 

PAGING

.

To end paging, press any key on the parent 

unit, or press 

page 

on the baby unit.

NOTES

Paging rings all parent units even if the speaker 

volume of parent unit is set to 

VOLUME OFF

.

The baby unit cannot page any parent unit that is 

turned off, out of range or talking to the baby unit.

1.

2.

Reviews: