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The telephone
does not
receive caller
ID or the
telephone does
not show caller
ID during call
waiting.
Caller ID is a subscription
service. You must
subscribe to this service
from your telephone
service provider for this
feature to work on your
telephone.
Both your and the
caller’s telephone
service providers
must use equipment
compatible with the
caller ID service.
The caller may not be
calling from an area
which supports caller ID.
The caller ID information
displays after the first or
second ring.
The display
shows
Out of
range or no
pwr at base
.
The handset may be out
of range. Move it closer
to the telephone base.
Make sure the power
cord is securely plugged
into the telephone base.
Use a working electrical
outlet not controlled by a
wall switch.
I subscribe to a
nontraditional
telephone
service that
uses my
computer
to establish
connections,
and my
telephone
doesn’t work.
Make sure your
computer is powered
on, and your Internet is
working properly.
Make sure to plug your
USB telephone adapter
into a dedicated USB
port on your computer.
Do not plug into a
multiple port USB hub
(USB splitter) that is not
powered.
In a few rare instances,
the USB port on your
computer may not have
enough power. In these
instances, try using a
USB hub with its own
external power supply.
If you are using
a firewall, it may
prevent access to your
nontraditional telephone
service. Contact your
service provider for more
information.
The answering
system does
not record
messages.
Make sure the answering
system is on. When the
answering system is on,
ANS ON
should display
on the handset and the
telephone base.
When the answering
machine memory is full,
it does not record new
messages until some old
messages are deleted.
If you subscribe to
voicemail service, change
the number of rings so
that your answering
system answers before
your voicemail service
answers. To determine
how many rings activate
your voicemail service,
contact your telephone
service provider.
The answering
system does
not announce
the correct day
of the week
for recorded
messages time
stamp.
Make sure you have
set the date and time.
See
Configure your
telephone
section.
The messages
on the
answering
system are
incomplete.
If a caller leaves a very
long message, part of
it may be lost when
the answering system
disconnects the call after
the preset recording time.
If the memory on the
answering system
becomes full during a
message, the answering
system stops recording
and disconnects the call.
I accidentally
set my LCD
language to
Spanish or
French, and
I don’t know
how to change
it back to
English.
While the handset is
not in use or is on a
call, press
MENU
and
then enter
364#
to
change the handset
LCD language back to
English.
