Appendix
18
Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a valid proof of
purchase (“Consumer” or “you”) that the Product and all accessories provided in
the sales package (“Product”) are free from defects in material and workmanship,
pursuant to the following terms and conditions, when installed and used normally and
in accordance with the Product operating instructions. This limited warranty extends
only to the Consumer for Products purchased and used in the United States of
America and Canada.
What will VTech do if the Product is not free from defects in materials
and workmanship during the limited warranty period (“Materially
Defective Product”)?
During the limited warranty period, VTech’s authorized service representative will
repair or replace at VTech’s option, without charge, a Materially Defective Product.
If we repair the Product, we may use new or refurbished replacement parts. If we
choose to replace the Product, we may replace it with a new or refurbished Product
of the same or similar design. We will retain defective parts, modules, or equipment.
Repair or replacement of the Product, at VTech’s option, is your exclusive remedy.
VTech will return the repaired or replacement Products to you in working condition.
You should expect the repair or replacement to take approximately 30 days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1) YEAR from the
date of purchase. If VTech repairs or replaces a Materially Defective Product under
the terms of this limited warranty, this limited warranty also applies to repaired or
replacement Product for a period of either (a) 90 days from the date the repaired or
replacement Product is shipped to you or (b) the time remaining on the original
one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
Product that has been subjected to misuse, accident, shipping or other physical
damage, improper installation, abnormal operation or handling, neglect, inundation,
fire, water or other liquid intrusion; or
Product that has been damaged due to repair, alteration or modification by
anyone other than an authorized service representative of VTech; or
Product to the extent that the problem experienced is caused by signal
conditions, network reliability, or cable or antenna systems; or
Product to the extent that the problem is caused by use with non-VTech
accessories; or
Product whose warranty/quality stickers, product serial number plates or
electronic serial numbers have been removed, altered or rendered illegible; or
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