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VTech CS5111-2, User Manual

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36

Problem

Suggestion

The battery does not 

charge in the handset 

or the handset battery 

does not accept 

charge.

Make sure the handset is placed in the telephone base or charger correctly. The handset  

CHARGE

 light on the handset should be on.

Remove the battery from the handset and then re-install it in the handset. Put the handset 

back in the telephone base or charger and charge for 16 hours. 
If the handset is in the telephone base or charger but the handset 

CHARGE

 light is not on, 

see 

The CHARGE light is off

 in this section.

It may be necessary to purchase a new battery. Please see the 

Battery

 section of this user’s 

manual (page 33).
The telephone might be malfunctioning. Please see the 

Warranty

 section of this user’s manual 

(page 45) for further instruction.

•

•

•

•

•

The 

CHARGE

  light  is 

off.

Clean the charging contacts on the handset(s) and telephone base each month using a pencil 

eraser or a dry non-abrasive fabric.
Make sure the power adapter and telephone line cord are plugged in correctly and securely.
Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one 

minute for the handset and telephone base to reset.
The telephone might be malfunctioning. Please see the 

Warranty

 section of this user’s manual 

(page 45) for further instruction.

•

•
•

•

Troubleshooting

Summary of Contents for CS5111-2

Page 1: ...User s manual www v t e c hp h on e s com Models CS5111 2 CS5111 3...

Page 2: ...VTech visit our website at www vtechphones com In Canada please visit www vtechcanada com The ENERGY STAR program www energystar gov recognizes and encourages the use of products that save energy and...

Page 3: ...guage 11 Clear voicemail 11 Telephone operation 12 Make calls 12 Answer calls 12 End calls 12 Volume 12 Channel 12 Call waiting 13 Temporary tone dialing 13 Redial 14 Find handset 14 Transfer an exter...

Page 4: ...l a call log number 28 Save a call log entry to the directory 29 Delete from the call log 30 Call log display screen messages 31 Appendix 32 Handset display screen messages 32 Battery 33 Important saf...

Page 5: ...nual 1 Handsets 2 for CS5111 2 3 for CS5111 3 7 Telephone base with mounting bracket 3 Telephone base power adapter 2 Telephone line cord 6 Batteries 2 for CS5111 2 3 for CS5111 3 5 Battery compartmen...

Page 6: ...tlet not controlled by a wall switch Telephone base power adapter Telephone wall jack DSL filter not included required if you have DSL high speed Internet service Telephone base and charger installati...

Page 7: ...ore use When the battery power is low LOW BATTERY will be displayed and will flash on the handset screen When fully charged the handset battery provides approximately five hours of talk time or six da...

Page 8: ...the telephone base First insert the lower portion tabs of the mounting bracket into the lower grooves in the telephone base then snap the upper portion tabs of the mounting bracket into place Mount t...

Page 9: ...have repositioned the bracket for wall mounting and now want to return to desktop use follow these steps Insert the lower portion tabs of the mounting bracket into the upper grooves of the telephone...

Page 10: ...nger volume when the telephone is not in use During a call press to increase the listening volume A double beep will sound when the highest setting is reached Press to scroll up while in programming m...

Page 11: ...n Getting started Telephone base layout FIND HANDSET Press to page all handsets IN USE light Flashes when there is an incoming call On when the handset is in use VOICEMAIL light Flashes when you have...

Page 12: ...th is flashing press or until the screen displays the correct month and then press SELECT When the date is flashing press or until the screen displays the correct date and then press SELECT When the h...

Page 13: ...L and the current setting Press SELECT The current setting flashes and you will hear a sample of the ringer volume Press or to select ringer volume from OFF LOW or HI You will hear a sample of the sel...

Page 14: ...the steps below By programming your home area code when you receive a call within your local area the telephone number will automatically be stored without the area code in the call log Press PROG wh...

Page 15: ...service provider NEW VOICEMAIL and will be displayed on the handset and the VOICEMAIL light on the telephone base will flash when you have a new voicemail message To turn this indicator off Press PROG...

Page 16: ...dial pad keys except VOL CID VOL and OFF to answer an incoming call End calls Press OFF or put the handset back to the telephone base or charger to end a call Volume Press VOL CID or VOL to adjust th...

Page 17: ...he current call on hold and answer the incoming call Press FLASH at anytime to alternate between calls Temporary tone dialing If you have pulse rotary service you can change from pulse to touch tone d...

Page 18: ...phone number dialed OR Press REDIAL PAUSE then press or REDIAL PAUSE repeatedly until the desired entry displays then press FLASH to dial the number Find handset Press FIND HANDSET on the telephone ba...

Page 19: ...nswer and its screen will show TRANSFERED CALL After the other handset has answered the transferred call the originating handset screen will display SYSTEM HS BUSY Press FLASH on the originating hands...

Page 20: ...dial pad keys to enter the name See the Character chart on page 17 Press to move the cursor to the left or to the right Press CHAN REMOVE to erase a character When finished press SELECT or prog The s...

Page 21: ...to be displayed in the following order Review the directory Press VOL when the handset is not in use The screen displays DIRECTORY Press or to scroll through the entries stored in the directory alpha...

Page 22: ...n press or until EDIT flashes Press SELECT The screen displays the name and number The cursor appears at the beginning of the name Use the dial pad keys to edit the name Press to move the cursor to th...

Page 23: ...y alphabetically OR Press the dial pad key for the first letter of the entry you want to delete If necessary scroll or to find the desired entry When the screen displays the desired entry press SELECT...

Page 24: ...s SELECT The screen displays ENTER 1 9 Press a key 1 9 to copy this entry from the directory to the speed dial memory and assign the memory location You will hear a confirmation beep A memory location...

Page 25: ...e see the Character chart on page 17 and then press SELECT or prog Press to move the cursor to the left or to the right Press CHAN REMOVE to erase a character The screen displays ENTER NUMBER Use the...

Page 26: ...r The cursor appears at the beginning of the name Use the dial pad keys to edit the name Press to move the cursor to the left or to the right Press CHAN REMOVE to erase a character Press SELECT to mov...

Page 27: ...desired entry press SELECT Then press or until DEL delete flashes Press SELECT The screen displays ERASE NO YES and the number The current choice flashes Press until YES flashes Press SELECT You will...

Page 28: ...of the desired entry when the handset is not in use When the screen displays the desired entry press SELECT Press or until SPEED flashes Press SELECT The screen displays ENTER 1 9 Press a key 1 9 to...

Page 29: ...rate services you may need combined service you have only caller ID service or only call waiting service or you do not subscribe to any caller ID or call waiting services but wish to try these service...

Page 30: ...log entries from one handset it will not affect the call log of other handset s If you answer a call before the information appears on the screen it will not be stored in the call log The time on all...

Page 31: ...e in the call log While reviewing the call log press repeatedly to display different dialing options for local and long distance numbers before dialing or saving the telephone number in the directory...

Page 32: ...o enter the call log when the telephone is not in use Press or to select the desired entry then press FLASH OR Press VOL CID to enter the call log when the telephone is not in use Press or to select t...

Page 33: ...or until PROGRAM flashes Press SELECT again Enter or edit the name if necessary See the Character chart on page 17 Press to move the cursor to the left or to the right Press CHAN REMOVE to erase a ch...

Page 34: ...ne is not in use Press or to select the entry to be deleted Press CHAN REMOVE You will hear a confirmation beep Delete all entries Press and hold CHAN REMOVE when the telephone is not in use The scree...

Page 35: ...ormation PRIVATE NUMBER The caller is blocking the telephone number information PRIVATE CALLER The caller is blocking the name and number information UNKNOWN NAME This caller s name is unavailable UNK...

Page 36: ...VOICEMAIL There are new voicemail message s from your telephone service provider PAGING The cordless handset locator has been activated PHONE The handset is in use POWER FAILURE OR OUT OF RANGE The ha...

Page 37: ...vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 Do not dispose of the battery ies in a fire Check with local waste management codes for special dispos...

Page 38: ...ny kind on the product To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the telephone base or handset oth...

Page 39: ...least 16 hours Remove and re insert the battery If that still does not work it may be necessary to purchase a new battery Disconnect the telephone base from the jack and plug in a working telephone If...

Page 40: ...may be necessary to purchase a new battery Please see the Battery section of this user s manual page 33 The telephone might be malfunctioning Please see the Warranty section of this user s manual pag...

Page 41: ...rst try all the above suggestions Make sure there is a dial tone before dialing It is normal if the handset takes a second or two to synchronize with the telephone base before producing a dial tone Wa...

Page 42: ...ly Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away as possible from the following electronic devices wireless routers radios radio...

Page 43: ...rent location If this doesn t solve the problem re locate your telephone or modem farther apart from each other or use a different surge protector The layout of your home or office might be limiting t...

Page 44: ...ery MycallerIDfeaturesare not working properly Caller ID is a subscription service You must subscribe to this service from your telephone service provider for this feature to work on your telephone Th...

Page 45: ...t install a DSL filter between the telephone base and the telephone wall jack The filter will prevent noise and caller ID problems caused by DSL interference Please contact your DSL service provider f...

Page 46: ...computers kitchen appliances and other cordless telephones POWER FAILURE OR OUT OF RANGE shows on the handset screen The handset may be out of range Move it closer to the telephone base Make sure the...

Page 47: ...cess your voicemail I cannot retrieve voicemail messages If you subscribe to voicemail service from your telephone service provider charges may apply contact your telephone service provider for more i...

Page 48: ...ic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your...

Page 49: ...arranty cover The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase Consumer or you that the Product and all accessories provided in the sales package Product are...

Page 50: ...urther repair activity You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty What must you return with the Product to g...

Page 51: ...s been tested and found to comply with the FCC criteria The handset may be safely held against the ear of the user The telephone base shall be installed and used such that parts of the user s body oth...

Page 52: ...ting service If advance notice is not practical you will be notified as soon as possible You will be given the opportunity to correct the problem and the telephone company is required to inform you of...

Page 53: ...Handset 7 32in X 2 01in X 1 57in 186 0mm X 51 0mm X 40 0mm Telephone base 4 33in X 5 34in X 3 78in 110 0mm X 135 6mm X 96 0mm Charger 3 19in X 3 62in X 1 97in 81 0mm X 92 0mm X 50 0mm Weight Handset 5...

Page 54: ...ry into speed dial 20 D Date and time 8 Delete a directory entry 19 Delete a speed dial entry 23 Delete from the call log 30 Dial a call log number 28 Dial a number from the directory 20 Dial a speed...

Page 55: ...RBRC seal 48 Reassign speed dial locations 24 Redial 14 Review the call log 27 Review the directory 17 Ringer 9 Ringer volume 9 S Save a call log entry to the directory 29 Speed dial 21 Store a direct...

Page 56: ...VTECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon Distributed in Canada by VTech Technologies Canada Ltd Richmond B C Copyright 2008 for VTECH TELECOMMUNIC...

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