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Appendix
Limited warranty
1. What does this limited warranty cover?
The manufacturer of this VTech product warrants to the holder of a valid proof of purchase (“CONSUMER” or
“you”) that the product and all accessories provided in the sales package (“PRODUCT”) are free from defects
in material and workmanship, pursuant to the following terms and conditions, when installed and used
normally and in accordance with the PRODUCT operating instructions. This limited warranty extends only to
the CONSUMER for products purchased and used in the United States of America and Canada.
2. What will be done if the PRODUCT is not free from defects in materials and workmanship during the
limited warranty period (“materially defective PRODUCT”)?
During the limited warranty period, the manufacturer’s authorized service representative repairs or replaces
at the manufacturer’s option, without charge, a materially defective PRODUCT. If the manufacturer repairs
the PRODUCT, they may use new or refurbished replacement parts. If the manufacturer chooses to replace
the PRODUCT, they may replace it with a new or refurbished PRODUCT of the same or similar design. The
manufacturer retains the defective parts, modules, or equipment. Repair or replacement of the PRODUCT, at the
manufacturer’s option, is your exclusive remedy. The manufacturer returns the repaired or replacement products
to you in working condition. You should expect the repair or replacement to take approximately 30 days.
3. How long is the limited warranty period?
The limited warranty period for the PRODUCT extends for ONE (1) YEAR from the date of purchase. If the
manufacturer repairs or replaces a materially defective PRODUCT under the terms of this limited warranty,
this limited warranty also applies to repaired or replacement PRODUCT for a period of either (a) 90 days
from the date the repaired or replacement PRODUCT is shipped to you or (b) the time remaining on the
original one-year limited warranty; whichever is longer.
4. What is not covered by this limited warranty?
This limited warranty does not cover:
• PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper
installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or
• PRODUCT that has been damaged due to repair, alteration, or modification by anyone other than an
authorized service representative of the manufacturer; or
• PRODUCT to the extent that the problem experienced is caused by signal conditions, network reliability
or cable or antenna systems; or
• PRODUCT to the extent that the problem is caused by use with non-AT&T accessories; or
• PRODUCT whose warranty/quality stickers, PRODUCT serial number plates or electronic serial numbers
have been removed, altered or rendered illegible; or
• PRODUCT purchased, used, serviced, or shipped for repair from outside the United States of America or
Canada, or used for commercial or institutional purposes (including but not limited to products used for
rental purposes); or
• PRODUCT returned without a valid proof of purchase (see item 6 below); or
• Charges for installation or setup, adjustment of customer controls, and installation or repair of systems
outside the unit.
5. How do you get warranty service?
To obtain warranty service in the United States of America,visit our website at
www.vtechphones.com
or call
1 (800) 595-9511
.
In Canada, please visit
www.vtechcanada.com
or call
1 (800) 267-7377
.
NOTE: Before calling for service, please
review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during transit and
transportation and are responsible for delivery or handling charges incurred in the transport of the
PRODUCT(s) to the service location. The manufacturer will return repaired or replaced PRODUCT under this
