6
Troubleshooting
If for some reason the program/activity stops working, please follow these
steps:
1. Please turn the unit off.
2. Interrupt the power supply by removing the batteries.
3. Let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit on. The unit should now be ready to play again.
If the problem persists, please call our Consumer Services Department at 1-
800-521-2010 in the U.S. or 1-877-352-8697 in Canada, and a service
representative will be happy to help you.
For information on this product warranty, please call VTech
®
at 1-800-521-
2010 in the U.S. or 1-877-352-8697 in Canada.
Important Note:
Creating and developing Brainy Baby
®
products is accompanied by a
responsibility that we at VTech
®
take very seriously. We make every
effort to ensure the accuracy of the information, which forms the
value of our products. However, errors sometimes can occur. It is
important for you to know that we stand behind our products and
encourage you to call our Consumer Services Department at 1-800-
521-2010 in the U.S. or 1-877-352-8697 in Canada. with any problems
and/or suggestions that you might have. A service representative
will be happy to help you.