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48

Problem

Suggeston

The answerng system 
does not record 
messages.

• Make sure the answerng system s on.

  Make sure the answerng system s on.

The messages on the 
answerng system are 
ncomplete.

•  If a caller leaves a very long message, part of t may be lost when the system dsconnects the 

call after four mnutes.

• If the caller pauses for more than five consecutive seconds, the system stops recording and

  If the caller pauses for more than five consecutive seconds, the system stops recording and 

dsconnects the call.

• If the memory on the system becomes full durng a message, the system stops recordng and

  If the memory on the system becomes full durng a message, the system stops recordng and 

dsconnects the call.

• If the caller’s voce s very soft, the system may stop recordng and dsconnect the call.

  If the caller’s voce s very soft, the system may stop recordng and dsconnect the call.

The messages on 
the system are very 

difficult to hear.

•  Press 

/

/VoLUME

 on the telephone base to ncrease the speaker volume.

The answerng system 
does not respond to 
remote commands.

• Make sure your remote access code s correct (page 33).

  Make sure your remote access code s correct (page 33).

• Make sure you are callng from a touch-tone telephone. When dalng a number, there should

  Make sure you are callng from a touch-tone telephone. When dalng a number, there should 

be tones. If there are clcks, then t s not a touch-tone telephone and cannot actvate the 
answerng system.

• The answerng system may not detect the remote access code when the announcement s

  The answerng system may not detect the remote access code when the announcement s 

playng. Wat untl the announcement s over before enterng the code.

• There may be interference on the telephone line you are using. Press the keypad keys firmly

  There may be interference on the telephone line you are using. Press the keypad keys firmly 

when dalng.

Troubleshooting

Summary of Contents for 6042

Page 1: ...ew at VTech visit our website at www vtechphones com In Canada please visit www vtechcanada com Congratulations on purchasing your new VTech product Before using this telephone please read the Important safety instructions on page 39 of this manual The ENERGY STARR program www energystar gov recognizes and encourages the use of products that save energy and help protect our environment We are prou...

Page 2: ...ns while on calls 14 Speakerphone 14 Mute 14 Call waiting 14 Intercom call 15 Multiple handset use 15 Answer an external call during an intercom call 15 Transfer an external call 16 Find handset 16 Advanced operation 17 Directory 17 Review the directory 17 Search the directory 17 Chart of characters 18 Store an entry in the directory 19 Dial a directory entry 19 Edit an entry in the directory 20 D...

Page 3: ... 31 Record your own announcement 31 Delete your announcement 32 Message playback 32 Options during playback 32 Delete all messages 32 Remote access 33 Message window displays 34 Handset and telephone base indicators 35 Handset light 35 Telephone base lights 35 Handset icons 35 Handset display screen messages 36 Call log display messages 37 Battery 38 Important safety instructions 39 Troubleshootin...

Page 4: ...1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 4 User s manual 1 Quick start guide 2 Handsets 3 Telephone base 5 Chargers 7 Base power adapter 6 Charger adapters 10 Telephone line cord 8 Batteries 1 Quick start guide 2 Handsets 2 for 6042 6043 3 for 6052 6053 3 Telephone base 4 User s manual 5 Chargers 1 for 6042 6043 2 for 6052 6053 6 Charger adapters 1 for 6042 6043 2 ...

Page 5: ...lephone base or the charger to charge the new battery for at least 16 hours You can keep the battery charged by returning the handset to the telephone base or charger after each use When the battery power is fully depleted a full recharge takes about 16 hours For further information on batteries please see the Battery section on page 38 If the handset will not be used for a long period of time rem...

Page 6: ...rs or equivalent supplied with this telephone To obtain a replacement visit our website at www vtechphones com or call 1 800 595 9511 In Canada go to www vtechcanada com or call 1 800 267 7377 This power unit is intended to be correctly oriented in a vertical or floor mount position The prongs are not designed to hold the plug in place if it is plugged into a ceiling under the table or cabinet out...

Page 7: ...ve pulse rotary service the dial type must be changed To change the dial type see Dial type on page 12 To remove the bracket 1 Push the bracket away from the telephone base as shown below Do not remove the bracket by force to avoid breakage of the tabs To install the bracket 1 Align the tabs of the bracket with the slots at the bottom of the telephone base as shown in the diagram 2 Slide the brack...

Page 8: ...receive high speed internet through your telephone line commonly referred to as DSL and you are experiencing interference during telephone conversations and or your caller ID features are not functioning properly install a DSL filter to the telephone line between the telephone base and the telephone wall jack Contact your DSL provider for a DSL filter Installation ...

Page 9: ...ndset layout 1 Earpiece 2 directory volume 3 speakerphone 4 FLASH 5 Dialing keys 0 9 6 REDIAL PAUSE 7 Microphone 8 Handset display 9 MENU SELECT 10 CID caller ID volume 11 OFF CLEAR 12 MUTE REMOVE 13 INT intercom 1 2 4 5 3 7 8 10 9 11 12 13 6 ...

Page 10: ...Telephone base layout 1 CHARGE light 2 IN USE light 3 REPEAT 4 Message window 5 FIND HANDSET 6 Speaker 7 VOICEMAIL light 8 X DELETE 9 VOLUME 10 SKIP 11 ANS ON OFF answer on off 12 Microphone 13 NO OF RINGS 14 ANNC announcement 15 PLAY STOP 9 4 3 7 14 1 2 6 8 5 12 13 10 11 15 ...

Page 11: ...HS Press MENU SELECT Press or to reach Ring melody Press MENU SELECT and a checkmark is shown next to the current ring melody Press or to scroll through the choices and a sample of each ring melody will be played Press MENU SELECT The screen displays Stored and you ll hear a confirmation beep Stored YEAR 200 DATE 1 01 TIME 2 12AM Melody 1 Melody 2 RING MELODY Ring volume When entering the date or ...

Page 12: ...lection Press or to choose On or Off Press MENU SELECT The screen displays Stored and you ll hear a confirmation beep Battery low Out of Range On Off Ring volume The handset ringer volume can be adjusted there are five levels to choose from Press MENU SELECT to display menu when in idle mode Press or to reach Setup HS Press MENU SELECT Press or to reach Ring volume Press MENU SELECT Press or to sc...

Page 13: ...reen displays Stored and you ll hear a confirmation beep Key tone The handset is preset to beep whenever any button is pressed Press MENU SELECT to display the menu when in idle mode Press or to reach Setup HS Press MENU SELECT Press or to reach Tones Press MENU SELECT Press or to reach Key beeps Press MENU SELECT A checkmark is shown next to the current selection Press or to select On or Off Pres...

Page 14: ...the chart on page 18 Press MENU SELECT The screen displays Stored and you ll hear a confirmation beep Handset name Language ENTER NAME HANDSET a Language To change the language for all screen displays Press MENU SELECT to display menu when in idle mode Press or to reach Setup HS Press MENU SELECT Press or to reach Language Press MENU SELECT A checkmark is shown next to the current selection Press ...

Page 15: ...e dial type must be changed Press MENU SELECT to display menu when in idle mode Press or to reach Setup BS Press MENU SELECT Press or to reach Dial type Press MENU SELECT A checkmark is shown next to the current selection Press or to choose between tone and Pulse Press MENU SELECT The screen displays Stored and you ll hear a confirmation beep TONE Pulse Dial TYPE Clr VoiceMail The clear voicemail ...

Page 16: ...ed and you ll hear a confirmation beep Reset RING MELODY Reset When default settings are reset all the previously stored settings cannot be retrieved When the handset default settings are reset the entire directory will be deleted When the telephone base default settings are reset the entire call log will be deleted Temporary tone dialing If you have pulse rotary service you can change from pulse ...

Page 17: ...ress FLASH or Press FLASH or any dialing keys 0 9 or to answer an incoming call Press OFF CLEAR or put the handset back to the telephone base or charger to end a call The call timer will be activated during a call to show call duration PHONE 00 00 10 595 9511 MUTE Press or to adjust the listening volume during a conversation Call waiting If you subscribe to call waiting service and you are on a ca...

Page 18: ... on the other handset can join the conversation Press FLASH or to join the conversation Only two handsets can join the conference conversation at the same time Press OFF CLEAR or place the handset in the telephone base or charger to drop out of the call The external call will not be terminated until both handsets hang up Answer an external call during an intercom call There will be an alert tone t...

Page 19: ... reach conference Press MENU SELECT to let the destination handset join the conversation Press MENU SELECT and the screen displays END CONFERENCE and then press MENU SELECT to return to the intercom conversation During the intercom conversation press MENU SELECT and use or to reach OTHER CALL to return to the external call and put the intercom on hold Repeat this step to switch between the externa...

Page 20: ...reach directory Press MENU SELECT Press or to reach REVIEW Press MENU SELECT Press or to browse and press OFF CLEAR to exit Search the directory Entries are sorted alphabetically and names beginning with numbers are listed first An alphabetical search can be done after entering the directory Enter the first letter of the name using the chart on page 18 The first name beginning with that letter wil...

Page 21: ...e and erase a single character Press and hold MUTE REMOVE to delete the entire entry Press and hold REDIAL PAUSE to insert a dialing pause P is displayed when entering a telephone number Number Characters by number of key presses key 1 2 3 4 5 6 7 8 9 1 space 1 2 A B C 2 3 D E F 3 4 G H I 4 5 J K L 5 6 M N O 6 7 P Q R S 7 8 T U V 8 9 W X Y Z 9 0 0 Uppercase lowercase Press repeatedly to alternate ...

Page 22: ...racters and then press MENU SELECT The screen displays Stored and you ll hear a confirmation beep Dial a directory entry Press to enter the directory Press or to scroll to the desired entry or use the alphabetical search to find it Press FLASH or to dial OR Press MENU SELECT to display menu when in idle mode Press or to reach directory Press MENU SELECT Press or to reach REVIEW Press MENU SELECT P...

Page 23: ... entry in the directory Press or MENU SELECT three times to enter the directory Press or to scroll to the desired entry or use the alphabetical search to find the number Press MENU SELECT The screen displays Enter number Use MUTE REMOVE and the keypad to edit the number and press MENU SELECT The screen displays ENTER NAME Use MUTE REMOVE and the keypad to edit the name and then press MENU SELECT T...

Page 24: ...service and if both telephone companies use compatible equipment Contact your local telephone company if you have both caller ID and call waiting but as separate services you may need combined service you have only caller ID service or only call waiting service you do not subscribe to caller ID or call waiting services but wish to try them There may be fees for these services and they may not be a...

Page 25: ... call information The screen displays Empty if there is no record in the call log The screen displays New if there are new call log entries missed and unread calls Duplicate or anonymous calls no caller ID information will be stored in the call log Review the call log Press CID to enter the call log OR Press MENU SELECT Press or to select Call log Press MENU SELECT and then press or to browse thro...

Page 26: ...ress MENU SELECT The screen displays Stored and you ll hear a confirmation beep While reviewing the call log press repeatedly to display the other dialing options The available options are 1 area code number area code number 1 number number only The various dialing options are enter name stored 595 9511 1 595 9511 800 595 9511 1 800 595 9511 Dial a call log number Press CID to enter the call log O...

Page 27: ...nd then press MUTE REMOVE The screen displays DeleteD and you ll hear a confirmation beep To delete all entries Press and hold MUTE REMOVE when in the Call log The screen displays Delete All Press MENU SELECT The screen displays Deleted and you ll hear a confirmation beep Deleted Delete all Press OFF CLEAR to return to the previous screen Press and hold OFF CLEAR to exit the menu if you do not wan...

Page 28: ... The screen displays Empty if there is no record on the list Review redial Press REDIAL PAUSE to enter the redial list Press or to browse through the entries Store a number from redial to the directory Press REDIAL PAUSE to enter the redial list Press or to scroll to the desired entry Press MENU SELECT The screen displays enter Name Use the keypad to enter the name and then press MENU SELECT The s...

Page 29: ...ss or to scroll to the desired entry and then press MUTE REMOVE The screen displays DeleteD and you ll hear a confirmation beep To delete all entries Press and hold MUTE REMOVE The screen displays Delete All Press MENU SELECT The screen displays Deleted and you ll hear a confirmation beep Delete all Deleted Advanced operation Press OFF CLEAR to return to the previous screen Press and hold OFF CLEA...

Page 30: ...age currently playing When idle press and hold to delete all messages page 32 PLAY STOP Press to play or stop playing messages page 32 REPEAT Press to repeat a message page 32 Message window Shows the status and number of messages page 34 ANNC Press to play or record the outgoing announcement page 31 ANS ON OFF Press to turn on or off the answering system page 28 VOLUME Press to adjust volume duri...

Page 31: ...l saver When toll saver is activated the answering system answers after two rings when there are new messages and after six rings when there are no new messages Press NO OF RINGS when in idle mode and the system announces the current setting The system announces To change the setting press number of rings again Press NO OF RINGS repeatedly until the desired setting is announced If you do not press...

Page 32: ...ou can adjust the telephone base ringer volume to one of eight different levels or turn the telephone base ringer off Press MENU SELECT on the handset in idle mode Press or to reach Setup BS Press MENU SELECT Press or to reach bs ringer vol Press MENU SELECT Press or to scroll through the choices and a sample of each ring volume will be played at the telephone base Press MENU SELECT to confirm sel...

Page 33: ...r to reach Setup BS Press MENU SELECT Press or to reach CHANGE ITAD PIN Press MENU SELECT The screen displays Enter PIN Enter the PIN default 0000 then press MENU SELECT The screen displays New PIN Enter the desired PIN and press MENU SELECT The screen displays Repeat PIN Enter the new PIN again and press MENU SELECT The screen displays Stored and you ll hear a confirmation beep If a wrong PIN is ...

Page 34: ...ouncement press play or press announcement again to record a new announcement Press PLAY STOP and the announcement will be played Record your own announcement PressANNCinidlemode andthesystemannounces Announcement press play or press announcement again to record a new announcement Press ANNC again and the system announces Record after the tone press stop when you are done After the tone speak towa...

Page 35: ... and playback all messages oldest first Before each message is played the day and time it was received will be announced Options during playback Press VOLUME to adjust the speaker volume Press SKIP to skip to the next message Press REPEAT to repeat the message currently playing Press X DELETE to delete the current message The system will advance to the next message Delete all messages Press and ho...

Page 36: ...ge it To enter remote access Dial your telephone number from any touch tone telephone When the system answers and plays the outgoing announcement press followed by the remote access code After you enter the remote access code the system will play any new messages and then play the menu of commands 0 To end the call 1 To play all messages 2 To play new messages 3 To delete the message 33 To delete ...

Page 37: ...l number of old message s recorded 1 99 flashing Total number of message s recorded at least one is new 1 99 F alternating Memory is full with total number of messages recorded 1 90 counting Elapsed time while recording an annoucenment 1 99 Current message number during message playback 0 8 Current volume level while adjusting 02 04 06 08 tS Current number of rings while setting System is answerin...

Page 38: ... battery power is low On when the handset speakerphone is in use IN USE Flashes when there is an incoming call Flashes when another handset connected to the same line is in use On when the handset is in use VOICEMAIL Flashes when there is a new network message a subscription service from your local telephone company is required CHARGE On when the handset is in the telephone base ANS ON OFF On when...

Page 39: ...dial list ENDED You have just ended a call FULL The directory is full INTERCOM The handset is on an intercom call LINE IN USE Another handset connected to the same line is in use LOW BATTERY The battery needs to be recharged MUTE The microphone is muted temporarily during a conversation NEW There are un reviewed calls in the call log NEW VOICEMAIL There is new voicemail message NOT AVAILABLE There...

Page 40: ...tery needs to be replaced OR An incorrect battery has been installed by mistake Use only the supplied VTech battery or equivalent Display When PRIVATE NAME The caller is blocking name information PRIVATE NUMBER The caller is blocking telephone number information PRIVATE CALLER The caller is blocking name and number information UNKNOWN NAME This caller s name is unavailable UNKNOWN NUMBER This call...

Page 41: ... 800 267 7377 2 Do not dispose of the battery in a fire Check with local waste management codes for special disposal instructions 3 Do not open or mutilate the battery ies Released electrolyte is corrosive and may cause burns or injury to the eyes or skin The electrolyte may be toxic if swallowed 4 Exercise care in handling batteries in order not to create a short circuit by letting them come into...

Page 42: ...t to an authorized service facility Opening or removing parts of the telephone base or handset other than specified access doors may expose you to dangerous voltages or other risks Incorrect reassembling can cause electric shock when the product is subsequently used 11 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 12 Unplug this product f...

Page 43: ...set for at least 16 hours Remove and re insert the battery If that still does not work it may be necessary to purchase a new battery Disconnect the telephone base from the jack and plug in a working telephone If this telephone does not work the problem is probably in the wiring or the local service Call the local telephone company Low Battery is displayed on screen Place the handset in the telepho...

Page 44: ...on It may be necessary to purchase a new battery Please see the Battery section of this user s manual page 38 The telephone might be malfunctioning Please see the Warranty section of this user s manual page 51 for further instruction The CHARGE light is off Clean the charging contacts on the cordless handset s and telephone base each month using a pencil eraser or a dry non abrasive fabric Make su...

Page 45: ...ne base from the telephone jack and connect a different telephone If there is no dial tone on the other telephone either the problem is in your wiring or local service Contact your local telephone company My handset displays CONNECTING Move the handset closer to the telephone base You might have moved out of range My handset displays NOT AVAILABLE Move the handset closer to the telephone base You ...

Page 46: ... company charges may apply Other electronic products can cause interference to your cordless telephone Try installing your telephone as far away as possible from the following electronic devices wireless routers radios radio towers pager towers cellular telephones digital telephones intercoms room monitors televisions VCRs personal computers kitchen appliances and other cordless telephones Test a ...

Page 47: ...ial type pulse dial or tone dial for the service in your area See Dial type on page 12 to set the dial type If the other telephones in your home are having the same problem the problem is in the wiring or local service Contact your local telephone company charges may apply Eliminate any background noise Noise from a television radio or other appliances may cause the telephone not to dial out prope...

Page 48: ... your telephone is plugged in with a modem or a surge protector plug the telephone or modem surge protector into a different location If this solves the problem re locate your telephone or modem farther apart from each other or use a different surge protector The layout of your home or office might be limiting the operating range Try moving the telephone base to another location preferably a highe...

Page 49: ...rd is plugged in securely Remove and re insert the battery MycallerIDfeaturesare not working properly Caller ID is a subscription service You must subscribe to this service from your local telephone company for this feature to work on your telephone The caller may not be calling from an area which supports caller ID Both you and the caller s telephone companies must use equipment which are compati...

Page 50: ...ider for filter information The answering system does not answer after the correct number of rings Make sure the answering system is on When the answering system is on the red light on the ANSWER ON OFF key should be lit If toll saver is activated the number of rings changes to two when there are new messages waiting see page 28 If the memory is full or if the answering system is off the system wi...

Page 51: ...the system may stop recording and disconnect the call The messages on the system are very difficult to hear Press VOLUME on the telephone base to increase the speaker volume The answering system does not respond to remote commands Make sure your remote access code is correct page 33 Make sure you are calling from a touch tone telephone When dialing a number there should be tones If there are click...

Page 52: ...nstalling your telephone as far away from these electronic devices as possible wireless routers radios radio towers pager towers cellular telephones intercoms room monitors televisions personal computers kitchen appliances and other cordless telephones Common cure for electronic equipment If the unit is not responding normally try putting the cordless handset in the telephone base or the charger I...

Page 53: ... Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts so it must be treated with care Avoid rough treatment Place the handset down gently Save the original packing materials to protect your telephone if you ever need to ship it Avoid water Your telephone can be damaged if it gets wet Do not use the handset outdoors in the rain or handle it with ...

Page 54: ...package Product are free from defects in material and workmanship pursuant to the following terms and conditions when installed and used normally and in accordance with the Product operating instructions This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada What will VTech do if the Product is not free from defects in material...

Page 55: ...th the Product to get warranty service 1 Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty and 2 Include valid proof of purchase sales receipt identifying the Product purchased Product model and the date of purchase or receipt and 3 Provide your name complete and correct mailing address and ...

Page 56: ...t to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Privacy of communications may not be ensured when using this telephone FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administra...

Page 57: ...nterference including interference that may cause undesired operation of the device The term IC before the certification registration number only signifies that the Industry Canada technical specifications were met The Ringer Equivalence Number REN for this terminal equipment is 0 1 The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termi...

Page 58: ...g to environmental conditions at the time of use Size Handset 170 9mm X 48 1mm X 25 8mm Telephone base 179 8mm X 123 8mm X 95 0mm Charger 84 0mm X 99 0mm X 102 0mm Weight Handset 131 0 grams including battery Telephone base 296 8 grams Charger 101 4 grams Power requirements Handset 2 4V DC 600mAh NiMH battery Telephone base 6V DC 600mA Charger 6V AC 300mA Memory Handset directory 50 memory locatio...

Page 59: ...ry 17 DSL filter 5 E Edit an entry in the directory 20 Edit handset name 11 F FCC ACTA and IC regulations 53 Find handset 16 H Handset display screen messages 36 Handset layout 6 I Important safety instructions 39 Index 56 57 Installation 1 Install handset battery 2 Intercom call 15 Internet 4 M Maintenance 50 Make answer and end calls 14 Message capacity 27 Message playback 32 Message window disp...

Page 60: ... base melody 29 Set telephone base ringer volume 29 Speakerphone 14 Store an entry in the directory 19 Store a number from redial to the directory 25 Store a number from the call log 23 T Technical specifications 55 Telephone base 3 7 Telephone settings 6 Temporary tone dialing 13 The RBRC Seal 54 Transfer an external call 16 Troubleshooting 40 V Volume 9 29 W Warranty 51 ...

Page 61: ...ECH GROUP OF COMPANIES Distributed in the U S A by VTech Communications Inc Beaverton Oregon Distributed in Canada by VTech Telecommunications Canada Ltd Richmond B C Copyright 2006 for VTECH TELECOMMUNICATIONS LTD Printed in China 91 001125 010 100 ...

Page 62: ...User s manual www v t e c hp h on e s com Models 6042 6043 6052 6053 ...

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