VTech 15200 User Guidance Download

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For product support
please call: 1 300 369 193

Models:

VTech 15200

VTech 15250

User Guide

Summary of Contents for 15200

Page 1: ...For product support please call 1 300 369 193 Models VTech 15200 VTech 15250 User Guide ...

Page 2: ...lay service to be able to see the caller s number or name when called or in the Calls List See page 58 for more details This User Guide provides you with all the information you need to get the most from your phone Before you make your irst call you will need to set up your phone Follow the simple instructions on the next few pages NEED HELP PLEASE LOOK IN THE HELP SECTION AT THE END OF THE USER G...

Page 3: ...unit VTech 15 50 answering machine unit Power adaptor Telephone line cord and adaptor Battery compartment cover AAA rechargeable batteries User guide If you have purchased multi handset pack there will be an extra handset charger power adaptor and AAA rechargeable batteries for each additional handset ...

Page 4: ... phone on a broadband ADSL line 20 Date and time 20 Getting to know your phone 21 Handset overview 21 Telephone base overview VTech 15200 24 Telephone base overview VTech 15250 25 Navigating the menus 28 Handset menu layout 28 Keystroke table 29 Handset display icons 30 Using the phone 32 Make answer or end a call 32 Speakerphone 32 Volume boost 33 Volume control 33 ...

Page 5: ...7 Power Fail Back up 40 Phonebook 43 Add a phonebook entry 43 Review phonebook entries 43 Alphabetical search 44 Edit a phonebook entry 44 Delete a phonebook entry 45 Delete all phonebook entries 45 Check the phonebook usage 45 Handset settings 46 Using the menu 46 Set date and time 46 Direct call 48 Alarm settings 49 Ringer volume 50 Ringer melody 50 Key tone 51 ...

Page 6: ...code 56 ECO mode 57 Telephone Network Services 58 Calling Number Display 58 Memory match 59 Call list display screen message 60 Missed call indicator 60 Review the call list 61 Dial from the call list 61 Save a call list entry to the phonebook 62 Delete an entry in the call list 62 Delete the entire call list 63 Set the category for call list entries 63 Network Voicemail 64 ...

Page 7: ...e 69 Announcement 70 Number of rings 71 Recording time 71 Call screening setting 72 Call screening 73 Call intercept 74 Message window displays 74 Remote access 76 Help 78 General information 90 Replacing the handset batteries 90 Safety 90 Cleaning 91 Environmental 92 How many telephones can you have 92 Customer service Product warranty 93 ...

Page 8: ... for cleaning Do not use this product near water for example near a bath tub kitchen sink swimming pool or in humid areas Do not overload wall outlets and extension cords as this can result in the risk of ire or electric shock Unplug this product from the wall outlet and contact TecHelp on 1300 369 193 under the following conditions When the power supply cord or plug is damaged or frayed If the pr...

Page 9: ... damage VTech will not be held liable for damage arising from such noncompliance Use only the DC power adaptors supplied with this product Please contact TecHelp on 1300 369 193 for replacement adaptors Please ensure that the batteries are inserted according to the correct polarity as indicated on the re chargeable batteries and the internal markings inside the handset battery compartment Do not i...

Page 10: ... away from other electrical appliances to avoid interference Your VTech 15 00 15 50 works by sending radio signals between the base and handset The strength of the signal depends on where you locate the base Putting it as high as possible ensures the best signal The maximum range between the base station and the handset is approximately 300 meters GETTING sTARTED ...

Page 11: ...wall outlet Plug one end of the telephone line cord into the base station and the other end into a telephone wall jack If you have DSL high speed internet service a DSL ilter not included is required 1 Line Cord Power adapter cable Telephone wall jack If you have DSL high speed Internet service an DSL ilter not included is required Power wall outlet ...

Page 12: ...utlet Plug one end of the telephone line cord into the base station and the other end into a telephone wall jack If you have DSL high speed internet service a DSL ilter not included is required 1 Line Cord Power adapter cable Telephone wall jack If you have DSL high speed Internet service an DSL ilter not included is required Power wall outlet ...

Page 13: ...y the power adapter supplied with the base station Ensure power cord is fed through slot on base so unit sits lush with the desk The base station must be plugged into the power socket at all times Do not connect the telephone line until the handset is fully charged ...

Page 14: ...the polarity signs Slide the battery compartment cover back in position Put the handset on the base or charger to charge for at least 16 hours for the irst time A beep sounds when the handset is properly placed on the base or charger NOTES Use only the supplied AAA rechargeable batteries Do not use alkaline batteries 1 3 ...

Page 15: ...ional handset charger installation Plug the power cable into the power wall socket and switch the power on Note Ensure power cord is fed through slot on base so unit sits lush with the desk Power adapter cable ...

Page 16: ... cable to the socket at the bottom of the base respectively Thread the telephone line cord and power adapter cable through the corresponding slot Plug the other end of the telephone line cord and the power adapter cable into the telephone wall jack and the power wall outlet respectively Place the cordless phone over the two retaining screws of your standard wall mount plate as indicated Slide the ...

Page 17: ...17 Wall Mounting If you have DSL high speed Internet service an DSL ilter not included is required ...

Page 18: ...ion must be plugged into the mains power socket at all times Do not connect the telephone line until the handset is fully charged Only use the power adaptor telephone cables and AAA batteries supplied with the product BATTERY LOw wARNING If the icon lashes in the handset display you will need to recharge the handset before you can use it again During charging the icon will appear to be illing in t...

Page 19: ...time Running the battery right down at least once a week will help it last as long as possible The charge capacity of the rechargeable battery will reduce with time as it wears out giving the handset less talk standby time Eventually it will need to be replaced A replacement battery can be obtained by contacting TecHelp on 1300 369 193 or from your local electrical retailer After charging your han...

Page 20: ...et automatically with each incoming call The date and time is recorded with each answering machine message you receive If you have not subscribed to a Network Calling Number Display Service you can set the date and time manually Set the date and time manually Press MENU when the handset is not in use Press or to scroll to HS SETTINGS Press OK and or to scroll to DATE TIME Press OK and or to scroll...

Page 21: ...RGE light On when the handset is charging in the telephone base or charger OK MENU Press to show the menu Press to choose an item or save an entry or setting while in a menu 1 2 GETTING TO kNOw YOUR PHONE 10 6 5 3 2 1 7 8 9 4 ...

Page 22: ...call or message playback Press to scroll up while in a menu or reviewing the phonebook call list or redial list Press to move the cursor to the left while entering numbers or names in the phonebook Press to review the call list when the phone is not in use Press to decrease the listening volume during a call or message playback Press to scroll down while in a menu or reviewing the phonebook call l...

Page 23: ...Press to enter numbers or characters Press and hold to turn on or turn off the ringer Press and hold to lock or unlock the keypad Press and hold 0 to insert a dialing pause while dialing or entering numbers Press and hold 1 to access Network Voicemail SPEAKERPHONE Press to make or answer a call using the handset speakerphone Press to switch between the handset speakerphone and the handset earpiece...

Page 24: ... TELEPHONE BAsE OVERVIEw VTECH 15200 HANDSET LOCATOR Press to locate the handsets CHARGING CRADLE 3 IN USE LIGHT On when the telephone is in use 1 2 1 2 3 ...

Page 25: ...w VTECH 15250 X DELETE Press to delete the playing message When the phone is not in use press and hold to delete all previously reviewed messages ANS ON OFF Press to turn the answering system on or off 1 2 4 3 2 1 5 7 6 10 8 9 ...

Page 26: ...during message playback Press to increase the telephone base ringer volume during ringing Press to repeat the playing message Press twice to play the previous message IN USE LIGHT On when the telephone is in use Flashes during message playback or lashes when there is an incoming call or the answering machine is answering an incoming call Press to play messages Press to stop message playback 3 4 5 ...

Page 27: ... 7 Press to skip to the next message 10 Message window Shows the number of messages and other information of the answering system or telephone base 9 ...

Page 28: ...sired feature menu Press OK to enter that menu To return to the previous menu press C INT MUTE or To return to idle mode press and hold C INT MUTE or HANDsET MENU LAYOUT PHONEBOOK CALL LIST BS SETTINGS HS SETTINGS ADD VIEW EDIT DELETE DELETE ALL PB STATUS DETAILS ADD TO PB DELETE DELETE ALL CATEGORY BS RINGER RING VOLUME DELETE HS FLASH TIME CHANGE PIN ECO MODE DIRECT CALL ALARM RING SETUP TONE SE...

Page 29: ...3 BASE PIN MSG PLAYBACK DEL ALL OLD MEMO TAM ON OFF TAM SETTINGS kEYsTROkE TABLE 1 1 A B C a b c 3 D E F d e f 3 G H I g h i 5 J K L j k l 5 6 M N O m n o 6 7 P Q R S p q r s 7 T U V t u v 9 W X Y Z w x y z 9 0 space 0 Note Other characters are available using keys and ...

Page 30: ... indicate a weaker reception signal Steadily on when a home call is in progress Steadily on when the ringer is switched off Steady when an alarm is set Flashes when the alarm time set before reaches Steadily on when the keypad is locked Steadily on when the battery is fully charged Animates when the battery is charging Flashes when low battery is detected indicating that it needs charging Steadily...

Page 31: ... there are new and unread voicemail messages Steadily on when the handset booster is activated INT Press to initial an intercom call when idle BACK Press to go back to previous menu level or cancel the current action if applicable Press to clear a character or stop the alarm if applicable press to mute unmute during a call ...

Page 32: ...If the handset is not on the base station or charger Press or If the handset is on the base station or charger and if AUTO ANSWER is set to ON When the phone rings lift the handset to answer a call To end a call Press or place the handset in the telephone base or charger sPEAkERPHONE Handset speakerphone During a call press to switch between speakerphone and normal handset use When the speakerphon...

Page 33: ...s VOLUME BOOST again to turn off VOLUME CONTROL During a call press VOL or VOL to adjust the listening volume The handset earpiece and speakerphone volume settings are independent MUTE The mute function allows you to hear the other party but the other party cannot hear you During a call press MUTE The handset displays SECRECY ON until the mute function is turned off Press MUTE again to resume the ...

Page 34: ...here is an incoming call unless the ringer volume of that device is turned off REDIAL The last 5 telephone numbers dialed up to digits dialed up to digits up to digits are stored in the system memory When there are already 5 entries the oldest entry is deleted to make room for the new entry Entries are in reverse chronological order The handset plays two beeps when you reach the end or beginning o...

Page 35: ...total of 10 melodies for your selection Press OK to conirm You hear a conirmation tone To delete a redial entry Press when the phone is not in use Press or to scroll to the desired entry displays Press OK and or to scroll to DELETE Press OK The screen displays CONFIRM Press OK You hear a conirmation tone To delete the entire redial list Press when the phone is not in use Press or to scroll to the ...

Page 36: ...o PHONEBOOK Press OK and or to scroll to desired entry Press OK to dial the displayed number To access a number in the call list Press MENU while on a call Press or to scroll to CALL LIST Press OK and or to scroll to desired entry Press OK to dial the displayed number To access a number on the redial list Press MENU while on a call Press or to scroll to REDIAL LIST Press OK and or to scroll to des...

Page 37: ...set in the telephone base MULTIPLE HANDsETs If YOU HAVE PURCHAsED A VTECH 15200 15250 MULTI HANDsET PACk Multiple handsets allow you to make internal calls transfer external calls from one handset to another handset and make conference calls If the called handset is not answered within 60 seconds the called handset will stop ringing and the calling handset will return to idle mode To call another ...

Page 38: ...ered to the base station press MUTE and it will display NOT POSSIBLE If only two handsets are registered to the base station press MUTE will connect to another handset immediately To call all handsets In idle mode press MUTE and the screen displays all registered handsets Press or to select ALL to ring all registered handsets To transfer an external call to another handset During an external call ...

Page 39: ...l with the external party 6 The external call is transferred to the called handset To make a 3 way conference call The conference call feature allows one external call to be shared with two handsets in intercom The three parties can share the conversation and no network subscription is required During an external call Follow Steps 1 to in To transfer an external call to another handset Press and h...

Page 40: ...il Back Up mode is activated Do not touch the charging contacts of the power supplying handset during Power Fail Back Up mode In Power Fail Back Up mode none of the base functions including the answering machine will operate It may take up to 90 seconds to transition through the Power Fail Back Up activation process as the base and handset s synchronise with each other To make a call using Power F...

Page 41: ...f the call To answer a call using Power Fail Back Up mode If there is only one handset registered to the base When the phone rings keep the handset on the main base unit and press or to answer the call The speakerphone will be turned on automatically and call is made To end the call press Notes If there is more than one handset registered to the base the handset on the main base unit should be lef...

Page 42: ...power interruption occurs Place the handset with suficient battery power usually not lower than level 2 onto the main base unit to activate Power Fail Back Up and start up the base If handset is already on the main base unit it will automatically activate the Power Fail Back Up mode if it has suficient battery power and start up the base If AUTO is selected and handset is not returned to base unit...

Page 43: ...a number and then press OK Press or to scroll to the desired ringer melody for your phonebook entry a total of 10 melodies for your selection Press OK to conirm You hear a conirmation tone REVIEw PHONEBOOk ENTRIEs Phonebook entries appear alphabetically Press MENU when the telephone is not in use and then press or to scroll to PHONEBOOK Press OK Press or to scroll to the desired entry Press OK and...

Page 44: ...L once to see Jennifer when Jennifer displays press to see Jessie twice to see Kevin or three times to see Linda If necessary press or to browse EDIT A PHONEBOOk ENTRY Search for the desired entry in the phonebook see Review phonebook entries on page 3 or Alphabetical search on page Press MENU and or to scroll to EDIT and then press OK Edit the name and then press OK Edit the number and then press...

Page 45: ... or to scroll to PHONEBOOK Press OK Press OK and or to scroll to DELETE ALL and then press OK The screen will display CONFIRM Press OK to conirm CHECk THE PHONEBOOk UsAGE You can check how many entries have been stored in your phone and how many phonebook entries are available for you to store in the phonebook Press MENU when the telephone in idle and then press or to scroll to PHONEBOOK Press OK ...

Page 46: ...To return to idle mode press and hold press C INT MUTE or sET DATE AND TIME The answering system records the date and time of each message you receive Before using the answering system or alarm set the date and time as follows If you subscribe to a Network Calling Number Display service the date and time are set automatically with each incoming call Make sure the settings are correct so that the a...

Page 47: ...or to scroll to HS SETTINGS Press OK and or to scroll to DATE TIME Press OK and or to scroll to TIME FORMAT Press OK and or to select your desired time format 12 HR or 24 HR Press OK to conirm To set the time Press MENU when the handset is not in use Press or to scroll to HS SETTINGS Press OK and or to scroll to DATE TIME Press OK and or to scroll to SET TIME Press OK and use the dialing keys to e...

Page 48: ...default 0000 Press OK and or to scroll to ON or OFF Press OK to conirm Note If ON is selected you will be asked to set the direct call number To set the direct call number if direct call is set to ON Follow Steps 1 to 5 in the section To turn on off the direct call function Enter the direct call number Press OK to conirm WARNING WHEN DIRECT CALL IS SET TO ON THE DISPLAY SHOWS DIRECT CALL AND YOUR ...

Page 49: ... or to scroll to HS SETTINGS Press OK and or to scroll to ALARM Press OK and or to scroll to ON or OFF Press OK to conirm Note If ON is selected you will be asked to set the alarm time To set the alarm time if the alarm is set to ON Follow Steps 1 to 5 in the section To turn on off the alarm Enter the time Press OK to conirm 1 3 5 1 3 ...

Page 50: ... total of 6 levels for your selection including VOLUME OFF Press OK to save your selection You hear a conirmation tone RINGER MELODY To set the ringer melody for external calls You can choose from different ringer tones on each handset Press MENU when the handset is not in use Press or to scroll to HS SETTINGS Press OK and or to scroll to RING SETUP Press OK and or to scroll to EXT RING Press OK a...

Page 51: ... melody a total of 10 melodies for your selection Press OK to conirm You hear a conirmation tone kEY TONE The handset is set to beep with each key press If you turn off the key tone there are no beeps when you press keys To set the key tone Press MENU when the handset is not in use Press or to scroll to HS SETTINGS Press OK and or to scroll to TONE SETUP Press OK and or to scroll to KEY TONE Press...

Page 52: ...NE Press OK and or to select ON or OFF Press OK to save your selection You hear a conirmation tone OUT Of RANGE TONE When a handset is out of range of the telephone base an alert tone will be emitted if no coverage tone is set to ON You need to move the handset closer to the telephone base To set the out of range tone Press MENU when the handset is not in use Press or to scroll to HS SETTINGS Pres...

Page 53: ...ess OK to save your selection You hear a conirmation tone RENAME HANDsET You can change the name of each device The new name of each device cannot exceed 10 characters To rename the handset Press MENU when the handset is not in use Press or to scroll to HS SETTINGS Press OK and or to scroll to RENAME HS Press OK and use the dialing keys to edit the name use the dialing keys to edit the name dialin...

Page 54: ...one of these base units You can select the base that you wish the handset to operate with To rename the handset Press MENU when the handset is not in use Press or to scroll to HS SETTINGS Press OK and or to scroll to SELECT BASE Press OK and or to select BASE 1 BASE 2 BASE 3 or BASE 4 Press OK to save your selection You hear a conirmation tone 1 3 5 ...

Page 55: ...S Press OK and or to scroll to RING VOLUME Press OK and or to sample each ringer volume level a total of 6 levels for your selection including VOLUME OFF Press OK to save your selection You hear a conirmation tone RINGER MELODY Press MENU when the handset is not in use Press or to scroll to BS SETTINGS Press OK and or to scroll to BS RINGER Press OK and or to select the desired ringer melody a tot...

Page 56: ...r a conirmation tone CHANGE sYsTEM PIN CODE A digit system PIN code is used for changing the system settings of the base station It is used to protect your phone against unauthorized use The default system PIN code is 0000 Press MENU when the handset is not in use Press or to scroll to BS SETTINGS Press OK and or to scroll to CHANGE PIN Press OK and enter the old system PIN Press OK and enter the ...

Page 57: ...as well as the transmission range will be halved Press MENU when the handset is not in use Press or to scroll to BS SETTINGS Press OK and or to scroll to ECO MODE Press OK and or to select the ON or OFF Press OK to conirm You hear a conirmation tone 1 3 5 ...

Page 58: ... the name number date and time of the incoming calls The Calling Number Display may appear differently if the caller is matched to a phonebook entry see Memory match on page 59 When a Network Calling Number Display is active on your service incoming numbers will be saved in the telephone s Call list The number will be shown on the display when the phone is ringing If the number matches with one of...

Page 59: ...ook Entries appear in reverse chronological order The call list information might not be available for every missed call The callers might intentionally block their names and or telephone numbers MEMORY MATCH If the incoming telephone number matches the exact telephone number in your phonebook the name that appears on the screen matches the corresponding name in your phonebook For example if Chris...

Page 60: ... Calling Number Display you must irst subscribe to the service from your service provider For more information on Network Services call your service provider To ensure the caller s name is displayed make sure you have stored the full telephone number in the phonebook MIssED CALL INDICATOR When there are calls that have not been reviewed in the call list the screens display XX NEW CALL S When you h...

Page 61: ... use and then press or to scroll to CALL LIST Press OK Press or to scroll to the desired entry Press OK and or to scroll to DETAILS Press OK to review the details of the selected entry DIAL fROM THE CALL LIsT Press when the telephone is not in use OR Press MENU when the telephone is not in use and then press or to scroll to CALL LIST Press OK Press or to scroll to the desired entry Press or to dia...

Page 62: ...it the name Press OK to edit the number Press OK and or to scroll to the desired melody Press OK to conirm You hear a conirmation tone DELETE AN ENTRY IN THE CALL LIsT Press when the telephone is not in use OR Press MENU when the telephone is not in use and then press or to scroll to CALL LIST Press OK Press or to scroll to the desired entry 3 Press OK and or to scroll to DELETE Press OK and the s...

Page 63: ... OK to conirm You hear a conirmation tone and the screen displays EMPTY sET THE CATEGORY fOR CALL LIsT ENTRIEs You can the call type to be displayed in the call list Press when the telephone is not in use OR Press MENU when the telephone is not in use and then press or to scroll to CALL LIST Press OK Press or to scroll to the desired entry 3 Press OK and or to scroll to CATEGORY Press OK and or to...

Page 64: ...m the phone busy on another call or using the Internet Callers will hear a standard greeting inviting them to leave a message To call Network Voicemail While the handset is in idle mode press and hold The handset will dial 1 5101 OR Press or then press and hold The handset will dial 1 5101 ...

Page 65: ...e answering system at the telephone base ANswER ON Off The answering system must be turned on to answer and record messages When the answering system is turned on the icon displays on the handset To turn on or off with the telephone base Press to turn the built in answering system on or off when the phone is not in use ANswERING MACHINE fOR 15250 ONLY Note Your answering machine will answer calls ...

Page 66: ...f you have new messages the telephone plays the new messages and then the old messages If there are no new messages the telephone plays back all messages oldest irst To play messages at the telephone base Press when the telephone is not in use Options during playback Press VOL or VOL to adjust the speaker volume Press to skip to the next message Press to repeat the playing message Press twice to l...

Page 67: ...e in the answering system the handset displays TAM EMPTY and prompts You have no messages Options during playback Press or to adjust the speaker volume Press to switch between the speakerphone and the handset earpiece Press 6 to skip to the next message Press 4 to repeat the playing message Press 4 twice to listen to the previous message Press 2 to delete the current message Press 5 to stop the pl...

Page 68: ...with the telephone base Press and hold X when the phone is not in use To delete all messages with a handset Press MENU when the phone is not in use And then press or to scroll to ANS MACHINE Press OK and or to scroll to DEL ALL OLD Press OK The handset displays CONFIRM Press OK to conirm your selection 1 3 Note You can only delete old message which are messages you have played ...

Page 69: ... is not in use And then press or to scroll to ANS MACHINE Press OK and or to scroll to MEMO Press OK and the handset displays RECORDING Now speak into handset to record your message Press OK to conirm ANswER MODE Press MENU when the phone is not in use And then press or to scroll to ANS MACHINE Press OK and or to scroll to TAM SETTINGS Press OK and or to scroll to ANSWER MODE Press OK and or to ch...

Page 70: ...ess OK and or to scroll to OGM SETTINGS Press OK and or to scroll to ANS REC or ANSWER ONLY Press OK and or to scroll to RECORD MESS Press OK The handset displays RECORDING Now speak into handset to record your message Press OK to conirm To play the announcement Press MENU when the phone is not in use And then press or to scroll to ANS MACHINE Press OK and or to scroll to TAM SETTINGS Press OK and...

Page 71: ...not in use And then press or to scroll to ANS MACHINE Press OK and or to scroll to TAM SETTINGS Press OK and or to scroll to ANSWER DELAY Press OK and or to choose 2 RINGS 4 RINGS 6 RINGS 8 RINGS or TIME SAVER Press OK to conirm your selection You hear a conirmation tone RECORDING TIME You can set the recording time limit for each incoming message Press MENU when the phone is not in use And then p...

Page 72: ...ss OK and or to scroll to BS SCREENING Press OK and or to choose ON or OFF Press OK to conirm your selection You hear a conirmation tone REMOTE ACCEss sETTING You can turn on or off the remote access feature Press MENU when the phone is not in use And then press or to scroll to ANS MACHINE Press OK and or to scroll to TAM SETTINGS Press OK and or to scroll to REMOTE ACC Press OK and or to choose O...

Page 73: ...ne CALL sCREENING To screen a call at the telephone base If the answering system and call screening are on see CALL SCREENING SETTING on page 7 the announcement and the incoming message broadcast at the telephone base while the call is answered by the answering system Options while a message is being recorded Press VOL or VOL to adjust the call screening volume To screen a call at a handset If the...

Page 74: ...LAYs Window display Description 0F When answering machine if OFF On XX When answering machine is On where XX is number of messages in TAM memory 00 Steadily ON No voice messages in TAM XX Flashing There are XX new voice messages received where XX is from 1 to 59 ZZ Steadily ON There are ZZ old voice messages kept in the TAM memory no new voice messages X X F Flashing XX alternatively with F There ...

Page 75: ...ily ON Playing the current XX incoming old message Flashing Playing the current XX incoming new message A 1 A 2 Flashing Playing the current outgoing message OGM where A1 is the ANSWER RECORD OGM and A is the ANSWER ONLY OGM X X A n Flashing XX alternatively with An XX new incoming message is now recording An denotes that the incoming message recording is in progress r A Flashing Remote access is ...

Page 76: ...mber from any touch tone telephone When the answering system answers press and then enter the four digit remote access code Then you can enter one of the following remote commands Command Description 1 Main menu 2 Play all messages 4 Repeat the current message or press twice for the previous message 5 Delete the message currently being played 6 Skip to the next message 7 Turn on the answering mach...

Page 77: ...of key inactivity the answering machine automatically cuts off communication When the answering machine is turned off the telephone answers after 1 rings and plays the recording corresponding to the answering machine only mode ...

Page 78: ...t on before use Reset the telephone base Unplug the electrical power Remove the handset battery Wait for approximately 15 seconds then plug the power cord back in and re install the batteries Allow up to one minute for the handset and telephone base to reset You may need to purchase a new handset battery I cannot get a dial tone Try all the suggestions above Move the handset closer to the telephon...

Page 79: ...If you cannot eliminate the background noise irst try muting the handset before dialing or dial from another room with less background noise If other phones in your home are having the same problem contact your telephone service provider charges may apply If you have changed your telephone service to digital service from a cable company or a VoIP service provider the telephone line may need to be ...

Page 80: ... devices Out of range OR Base no power appears on my handset Ensure you plug the telephone base in properly and the power is on Place the handset closer to the telephone base for synchronization Move the handset closer to the telephone base You may have moved out of range Reset the telephone base Unplug the electrical power Remove the handset battery Wait for 15 seconds then plug the power cord ba...

Page 81: ...ar the telephone base If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL ilter between the telephone line cord and the telephone wall jack The ilter prevents noise and Calling Number Display problems as a result of DSL interference Contact your DSL service provider for more information about DSL ilters You may be able to i...

Page 82: ...rotector Relocate your phone to a higher location The phone may have better reception in a high area If other phones in your home are having the same problem contact your telephone service provider charges may apply I experience poor sound quality when using the handset speakerphone For increased sound quality while using the handset speakerphone place the handset on a lat surface with the dialing...

Page 83: ...rn the cordless handset to the handset charger when not in use You may have too many extension phones on your telephone line to allow all of them to ring simultaneously Try unplugging some of the other phones The layout of your home might be limiting the operating range Try moving the telephone base to another location preferably to a higher location If other phones in your home are having the sam...

Page 84: ...ts can cause interference with your phone Try installing your phone as far away as possible from these types of electronic devices Do not install this phone near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If you plug your phone in with a modem or surge protector plug the phone or modem surge protector into a diff...

Page 85: ...dless handset pendant and telephone base to reset Clean the charging contacts on the handset and the handset charger each month with a pencil eraser or cloth Make sure that the handset battery is installed properly My Calling Number Display isn t working properly Calling Number Display is a subscription service You must subscribe to this service from your telephone service provider for this featur...

Page 86: ...vice provider Calling Number Display feature works only if both you and the caller are in areas offering Calling Number Display service and if both telephone service providers use compatible equipment The messages on the answering machine are incomplete For 15250 If a caller leaves a very long message part of it may be lost when the answering machine disconnects the call after the preset recording...

Page 87: ... If the memory is full or the machine is off the machine will answer after 1 rings In some cases the answering machine is affected by the ringing system used by your telephone service provider If you subscribe to voicemail service change the number of rings so that your answering machine answers before your voicemail answers To determine how many rings activate your voicemail contact your telephon...

Page 88: ...waiting until the announcement is over before entering the code There may be interference on the phone line you are using Press dialing keys irmly The answering machine does not record messages Make sure that the answering machine is on should show on the cordless handset and light on the telephone base should be on Make sure the memory of the answering machine is not full If you subscribe to voic...

Page 89: ...etc while recording Common cure for electronic equipment If the telephone is not responding normally try resetting the telephone Do the following in the order listed Disconnect the power to the telephone base Disconnect the handset battery Wait a few minutes Connect power to the telephone base Re install the battery and place the handset into the cordless charger Wait for the handset to reestablis...

Page 90: ... replace the compartment cover until it clicks into place sAfETY Only use the power supply included with the product Using an unauthorised power supply will invalidate your guarantee and may damage the telephone Use only the approved rechargeable batteries supplied Spare rechargeable batteries can be purchased from TecHelp on 1300 369 193 or your local electrical retailer Do not open the handset e...

Page 91: ...ch appliances to minimise any risk of interference Please note VTech accepts no responsibility for damage caused to your VTech 15200 15250 handset by using any other type of batteries Never dispose of batteries in a ire There is a serious risk of explosion and or the release of highly toxic chemicals Dispose of batteries as per local state requirements CLEANING Simply clean the handset and base wi...

Page 92: ...ch as bathrooms Do not expose your product to ire explosive or other hazardous conditions There is a slight chance that your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord from the base for the duration of the storm HOw MANY TELEPHONEs CAN YOU HAVE All items of telephone equipment have a Ringer Equivalence Number REN which is used to ca...

Page 93: ...re trying to access a Telephone Network Service and require assistance speciically related to the network service or would like to subscribe to the service contact your service provider Voluntary Product Warranty In addition to your Statutory Rights and subject to the conditions below VTech warrants that this product will be free from any defect in materials or workmanship under conditions of norm...

Page 94: ...nable time Subject to your Statutory Rights if your claim under this Voluntary Product Warranty is not valid you may be charged a fee under this Voluntary Product Warranty for the service and for any direct costs associated with having the product delivered for service To make a claim under this Voluntary Product Warranty you must call the TecHelp Information Line on 1300 369 193 or contact VTech ...

Page 95: ...ep your receipt The beneits conferred by this Voluntary Product Warranty are in addition to other rights and remedies that are available to you under law which cannot be excluded The processes for this Voluntary Product Warranty in no way limit your rights which arise as a result of your Statutory Rights This Voluntary Product Warranty is given by VTech Telecommunications Australia Pty Ltd ABN 70 ...

Page 96: ...one number 1300 369 193 Email address tcpsupport_au vtech com Statutory Rights Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable ...

Page 97: ...red trademark of VTech Holdings Limited Copyright 015 for VTech Telecommunications Australia All rights reserved Printed in China Version A FOR MORE INFORMATION CALL TECHELP ON 1300 369 193 OR EMAIL TCPSUPPORT_AU VTECH COM ...

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