2 YEAR WARRANTY
Retain this section of the warranty card with your receipt/proof of purchase. You must present it to
obtain replacement or service under the warranty.
The warranty may only be claimed where proof of original purchase is presented, i.e.
original purchase receipt or invoice. Attach a copy of your purchase receipt and store in
a safe place.
To make a warranty claim call Customer Service on the phone number below or email
[email protected] or you can return the defective product back to the place it was purchased
where it will be replaced (see Point 12 in Conditions).
Please provide the following details:
1. Date of purchase
2. Retailer Name & Location:
3. Product Name/Model Number:
4. Confirm you have your purchase receipt:
5. Detail the problem with your product:
Conair Australia Pty Ltd
Conair New Zealand Ltd
PO Box 146
PO Box 251159
Terrey
Hills
Pakuranga,
Auckland
NSW
2084 New
Zealand
2140
Customer
Service
Customer
Service
Australia
New
Zealand
1800 650 263
0800 266 247
email : [email protected]
email: [email protected]
WARRANTY AGAINST DEFECTS
A. AUSTRALIAN CONSUMER LAW
1. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and compensation for any other
reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does not amount to a major
failure. 2. The guarantees under the Australian Consumer Law (“ACL”) are provided in sections
51 to 59 inclusive of the ACL (“Statutory Guarantees”) and the remedies are provided in sections
259 to 266 inclusive of the ACL (“StatutoryRemedies”).
B. VS SASSOON EXTENDED WARRANTY
1. In addition and subject to the Statutory Guarantees and Statutory Remedies, the following
express warranty (“Warranty”) commences from the date of purchase and continues for a period
of 60 months (“Warranty Period”) after which it expires. Subject to the conditions in Section C
below, Conair warrants to the original purchaser (“Purchaser”) of the VS Sassoon product that is
the subject of this warranty (“Product”) that if during the Warranty Period, the Product suffers from
any defect caused by faults in materials or workmanship, Conair will a) replace the Product, or
b) exchange defective parts in the Product or c) repair the Product, as Conair may choose in its
discretion (“Warranty”). In this Warranty “Conair” means Conair Australia Pty Limited (ABN 64 068
492 044) of The Equinox Centre, Suite 101, 18 Rodborough Rd, Frenchs Forest, NSW, 2086. in
relation to Products purchased in Australia and Conair New Zealand Ltd in relation to Products
purchased in New Zealand.
2. To honour the Warranty, Conair must replace, or exchange parts in, or repair, the Product, as
Conair determines, in accordance with paragraph B1 above, subject always to the conditions in
Section C below.
3. If any of the conditions in Section C below are inconsistent with any provisions of the ACL or
regulations made thereunder, those provisions of the ACL or regulations shall prevail to the extent
of the inconsistency.
C.CONDITIONS
1. The Product must be used in accordance with manufacturer’s instructions. This Warranty does
not apply should the defect in or failure of the Product be attributable to misuse, abuse, accident,
act of God such as lightning, or nonobservance of manufacturer’s instructions on the part of the
user. This Warranty does not cover ordinary wear and tear in the Product or its parts.
2. Conair does not accept liability for a) any loss or damage however suffered, caused by or arising
out of any failure to use the Product in accordance with the manufacturer’s instructions, and b)
any indirect, consequential or economic loss or damage however caused.
3. This Warranty is immediately void if – a) any serial number or appliance plate is removed or
defaced, b) the Product has been serviced or otherwise repaired by a person not authorized to
do so by Conair or where non approved replacement parts are used.
4. The Product is designed for domestic use only. The Product must be connected to the electrical
voltage supply as specified in the ratings label located on the Product. This Warranty does not
cover defects arising from non-domestic use or incorrect voltage supply.
5. This Warranty may only be claimed against where proof of original purchase is presented, for
example, original receipt or invoice.
6. Any parts of the Product that need to be replaced, or if the whole Product needs to be replaced,
the replaced Product, become the property of Conair. The Warranty on any replacement Product
or parts will expire on the same date that the Warranty Period on the original Product expires.
7. The benefits provided by this Warranty are in addition to all other rights and remedies in respect
of the Product which the Purchaser has under the ACL, and applicable laws in New Zealand,
which rights and remedies by law may not be excluded. All other warranties and representations
express and implied are hereby excluded.
8. The defect must have occurred during the Warranty Period and Purchaser bears the onus of
proving that fact, and that the defect was not caused by any of the causes excluded from this
Warranty.
9. This Warranty does not cover Products purchased from any person who is not a retailer serviced
by Conair’s authorised distributors or purchased second hand.
10. The Purchaser is responsible for all postage and freight charges and any other expenses
incidental to claiming against this Warranty.
11. The Warranty excludes consumable items (such as blades or brushes) and normal wear and
tear.
12. If you’re certain your product is defective, and the product is covered by the terms of this warranty,
you need to take the product back to the place you purchased it from, where the retailer will
replace the product for you on our behalf. In this event, per the terms of this warranty you will
need to present this portion of the warranty card and the purchase receipt as proof of purchase
so please make sure you keep both this card and your receipt on hand for the duration of the
warranty period.
SPARE PARTS
Replacement parts may be available for your product. Contact us on the phone or email address
provided for more details. Please provide your product name/model number details, date of
purchase and part you require.
IMPORTANT SAFETY INSTRUCTIONS
SAFETY CAUTIONS
• This appliance should only be used as described within this instruction booklet.
WARNING!
Polythene bags over product or packaging may be dangerous. To avoid danger of
suffocation, keep wrapper away from babies and children. These bags are not toys.
WARNING!
Do not use this appliance near water contained in basins, bathtubs or other vessels.
• Do not use the appliance in the bathroom.
• Do not immerse the appliance in water or other liquids.
• Always inspect the appliance before use for noticeable signs of damage.
• Do not use if damaged, or if the appliance has been dropped.
• In the event of damage, contact the Conair Customer Care Line Australia:1800 650 263 - New
Zealand: 0800 266 247.
• Do not leave the appliance unattended when switched on or plugged in.
• Do not place the appliance on any heat sensitive surface whilst in operation.
• In the event of the appliance left switched on, the appliance will automatically shut off after 60
minutes. If you wish to continue using the appliance after this time, simply slide the switch to off
position and then slide to the relevant setting to turn the power on.
• Take care to avoid the hot surface of the appliance coming into direct contact with the skin, in
particular the eyes, ears, face and neck
• This appliance should not be used by adults who’s reduced physical, sensory or mental
capabilities, or whose lack of experience and knowledge, might cause a hazard, unless they have
been correctly instructed to understand the safe use and hazards involved and are adequately
supervised.
• Careful adult supervision is required when this appliance is used on or near children. Do not use on
very young children. This appliance is not a toy.
• This appliance should not be used, cleaned or maintained by children. Keep out of reach of children.
• Always ensure that this appliance is kept out of the reach of children at all times, particularly during
use and whilst cooling.
• Allow appliance to cool before storing away.
• After use, do not wrap the lead around the appliance as this may cause damage. Instead, coil
loosely by the side of the appliance.
• For additional protection, the installation of a residual current device (RCD) with a rated operating
current not exceeding 30mA is advisable in the electrical current circuit supplying the bathroom.
• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid hazard.
• This appliance is not intended for commercial use.
WARNING
Never leave your styler on and unattended or use around children.
However, should you fail to turn the styler off, it will shut itself off automatically after 60 minutes.
NOTE:
CURL CHAMBER WILL BE HOT TO THE TOUCH.
SAVE THESE
INSTRUCTIONS
AND WARRANTY
Ensure you read these
instructions before first use
www.vssassoon.com.au
VSP2662A
Vidal Sassoon and related logos are trademarks of The Procter
& Gamble Company used under license by Conair
©2017 Conair Australia Pty Ltd
Suite 101, 18 Rodborough Rd
Frenchs Forest NSW, 2086
Australia
CUSTOMER SERVICE:
Australia: 1800 650 263
New Zealand: 0800 266 247
CONTACT US:
For advice, tips on your new VS product
E-mail us on: [email protected]
VSP2662A
Smooth & Wave
