Terms and Conditions of Warranty
1 Exide Electrica batteries are guaranteed against all defects in
material and workmanship. Liability under this guarantee is limited
to making good of defects arising solely from the use of faulty
material or workmanship during manufacture and developing
under proper use.
2 The completely filled Warranty Booklet with Bar Code intact and
along with a copy of the cash memo/bill must accompany all
claims arising within the Warranty period. Tampering or
overwriting of battery serial number on the Warranty Booklet or
the Battery will invalidate this Warranty claim.
3 The service record in the Warranty Booklet must be filled in
regularly by an authorized Dealer of the Company as proof of
specified maintenance. Without this record your claim, if any, is
liable to be held invalid.
4 In the event of any complaint, the Battery must be returned
untampered & complete to the Company's Authorized Dealer,
Wholesaler or Depot in India. Delivery of the replaced/rectified
Battery will be F.O.R to the same point.
5 The right to determine whether a Battery needs repair,
rectification, free replacement rests with the Company.
6 The defective Battery arising out of the free replacement under
this Warranty will become the property of the company and no
scrap rebate will be given for it.
7 The Warranty period on the Battery being replaced Free of Cost
shall commence from the date of sale of the original Battery as
stated in the original Warranty Booklets & not from the date of
the replacement given.
8 The Warranty commences from the date of sale to the Original
Purchaser.
9 All liabilities under this Warranty shall cease if the Battery is:
a) Transferred to a third party or any other vehicle.
b) Used in any application other than that specified in the
Company's application chart.
c) Found to have additives dopes, or anything else other than
distilled water added to the electrolyte.
d) Damaged due to fitment of additional accessories in vehicles
other than original fitment.
e) Out of warranty period.
10 This warranty does not cover:
a) Damages to the battery caused by accidents, fire, faulty
electrical systems, improper handling, service of the battery by
unauthorized Dealers/ Auto electricians, willful abuse, destruction
by fire, collision, theft, or recharging.
b) Breakage of container and cover or breakage/deformation of
terminal due to mechanical shock like hammering.
11 In the event of any particular battery model being phased out,
the company reserves the right to provide another model of same
capacity & suited to the vehicle, as settlement of Warranty.
12 In case a service battery is issued, it must be returned within 15
days, failing which a nominal charge per day will be levied.
13 The charging system & electrical circuit of the vehicle shall be
checked by the company authorized personnel or Dealer before
finalizing settlement of any warranty claim.
14 Adjudication and settlement of claim will take a couple of days
as the battery has to be tested for the reported failure.
15 Any octroi duty or local tax which becomes leviable on the
battery under repair or replacement shall be borne by the
customer.
16 Customers are deemed to have read, understood and agreed
to these conditions at the time of purchase.
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