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12. Troubleshooting
No power
•
Ensure that the AC cord of the apparatus is properly
connected .
•
Ensure that there is power at the AC outlet.
•
Press standby button to turn the unit on.
Remote control does not
work
•
Before you press any playback control button, first
select the correct source.
•
Reduce the distance between the remote control
and the unit.
•
Insert the battery with its polarities (+/-) aligned as
indicated.
•
Replace the battery.
•
Aim the remote control directly at the sensor on the
front of the unit.
No sound
•
Increase the volume. Press Volume Up on the remote
control or on the right side of the soundbar.
•
Press MUTE on the remote control to ensure the
soundbar is not muted.
•
Press source buttons to select a different input
source.
•
When using either of the Digital inputs, if there is no
audio try setting the TV output to PCM or connect
directly to your Blu-ray/other source, some TVs do
not pass through digital audio.
•
Your TV may be set to variable audio output.
Confirm that the audio output setting is set to FIXED
or STANDARD, not VARIABLE. Consult your TV’s user
manual for more detailed information.
•
If using Bluetooth, ensure that the volume on your
source device is turned up and that the device is not
muted.
To keep the warranty valid, never try to repair the system yourself. If you encounter
problems when using this unit, check the following points before requesting service.
