Problem
Corrupt data , General Error , Can’t open Source File
Due to file allocation table (FAT) has been corrupted, the
data in memory card transferred into VP8870 may be looks
faulty, please backup the data and run ScanDisk , Disk
Defragmenter or reformat the memory card.
Solutions
The browser will show a ? icon indicating that it is not one
of the standard file types that it can play.
Problems Partition not found
Solutions
To work in the stand-alone mode, both the disk and the
memory cards must be formatted to the FAT or FAT-32 file
systems.
Problems Freezes operation or Stops
Press the [reset] button to off the device
and the VP8870
will shut off ,then you can restart it.
If you get a un-normal freezes from a video /audio
playback , call our technical support hot-line or write it to
Frequently Asked Questions
Problem
Solution
Why can't I hear
music?
-If the player says it is playing a video or
music and you don't hear anything, then there
may be h a problem with your speakers,
headphones or your. If you can hear other
sounds through your speaker then there
might be a problem with our feed.
If you feel the latter to be the case, then
please contact us and provide us with as
much information as you can .
The system does not
react when buttons
are press.
Remove and reconnect the AC adapter plug
and switch on the system again
Held down the power
button and it will not
Make sure if the "Hold” key (next to the Power
button) is locked or not.
