Troubleshooting
20
21
5
TROUBLESHOOTING
WARNING
Risk of injury
• Never perform repairs on your device yourself. Repairs to electrical or electronic devices
may only be carried out by your authorised Vorwerk Customer Service Centre.
• Check the device and its accessories, including all individual parts, for potential damage
on a regular basis. Stop using the device if it is damaged.
• In case of damage, contact your Vorwerk Customer Service Centre.
• If water should enter the Thermomix
®
TM5 for kids, ensure that the Thermomix
®
TM5 for
kids has fully dried out before using again.
• Do not operate the Thermomix
®
TM5 for kids in the event of device malfunction or if the
device should be dropped or damaged in any way.
If your device is not working properly, it may be due
to one of the following causes:
Fault
Remedy
The device cannot be switched on.
Check whether the batteries are empty and
whether they have been inserted into the
Thermomix
®
TM5 for kids with the correct po-
larity.
The device comes to a stop during
operation.
Check whether the mixing bowl is correctly
inserted into the base unit and whether the
arms of the lid are positioned on the corre-
sponding mounting of the base unit. In addi-
tion, check whether the mixing knife and but-
terfly whisk (if applicable) are correctly
mounted in the mixing bowl.
The motor fails to run.
Check whether the lid of the mixing bowl
is properly sealed and correctly inserted into
the base unit.
There are interruptions to the function,
the view on the LCD display and the LED
lamps, the melody/tones is/are too quiet, etc.
Replace batteries with new ones.
The liquid that has been added wells up
between the mixing bowl lid and the mixing
bowl.
Note the maximum filling capacity.
Check whether the sealing ring is correctly
positioned and dry this before sealing the lid
again.
The motor makes a rattling noise.
Check whether the mixing knife and butterfly
whisk are securely positioned.
The temperature cannot be changed.
Press the selector before setting the temper-
ature again.
Summary of Contents for Thermomix TM5
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