Vornado VH203 Owner'S Manual Download Page 13

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Vornado Air LLC (“Vornado”) warrants to the original consumer or purchaser this Vornado

Personal Heater (“Product”) is free from defects in material or workmanship for a period
of three (3) years from the date of purchase. If any such defect is discovered within the
warranty period, Vornado, at its discretion, will repair or replace the Product at no cost.

For warranty or repair service:

Call 1-800-234-0604 or email [email protected] to obtain a Return Authorization (“RA”)
form. Please have or include your Product’s model number and serial number, as well as
your name, address, city, state, Zip code and phone number when contacting Vornado for
warranty service.

After receiving the RA form, ship your Product to:

Vornado Air LLC Attn: Warranty & Repair 415 East 13th Street, Andover, KS 67002. For your
convenience, please have your model number and serial number when contacting Vornado
with service inquiries. To ensure proper handling, packages must be clearly marked with
the RA number. Packages not clearly marked with the RA number may be refused at the
receiving dock. Please allow 1-2 weeks for repair and return of your Product after the
Product is received.

Repairs not covered by the warranty or outside the warranty period will require a fee to
cover the cost of materials, labor, handling and shipping.

This warranty does not apply to defects resulting from abuse of the Product, modification,
alteration, mishandling, improper maintenance, commercial use or repair or service of the
Product by anyone other than Vornado; damages which occur in shipment or are attributed

to acts of God. Improper product use, which includes using an external device that
alters or converts the voltage or frequency of electricity, or shipping a Vornado product
to a country not intended for use will void all warranties. Any unauthorized product
modification, repair by unauthorized repair center or use of non-approved replacement
parts is not recommended and any consequences will not be covered by support services
or product warranties. The product warranty will be honored only on models that are being
used in the country intended. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. VORNADO SHALL NOT
BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT
PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THIS WARRANTY. Some states do not allow the
exclusion or limitation of incidental or consequential damages, or allow limitations on how
long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you may have other rights that vary from
state to state. The manufacturer assumes no responsibility for damage or injury caused
by failure to follow these instructions, improper product use or unauthorized product
modifications. Any such actions will invalidate the product warranty.

All company names and product names are trademarks of their respective owners.
©All rights reserved. All technical information, data and instructions for the installation,
connection and operation contained in these instructions for use correspond to the latest
available information at time of printing. The contents of this manual may differ slightly
from the actual product. Observe any additional supplements.

WARRANTY

We expect this product to be perfect. If you’re not satisfied with this product, let us know.