Vonage VTA User Manual Download Page 20

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D-Link VTA User Manual

Appendix A - Troubleshooting

1 blink (blink, pause, repeat)

VTA is powering up

2 blinks (2 blinks, pause, repeat)

VTA is obtaining an P address

3 blinks (3 blinks, pause, repeat)

VTA is obtaining configuration from Vonage

4 blinks (4 blinks, pause, repeat)

VTA is registering with Vonage

Rapid Blinking

Downloading/upgrading firmware (do not power down)

Solid

Startup process is complete

During the startup process you may notice that the Power light on the front of the VTA is blinking.

These blinks indicate that the VTA is booting up with Vonage service. You may find the following

blink sequences helpful to you:

Summary of Contents for VTA

Page 1: ...User Manual ...

Page 2: ...on If you purchased your Vonage Telephone Adapter from a retail location you must first activate your Vonage phone service by visiting www vonage ca After activation wait 30 minutes before checking for a dial tone You will need your MAC ID which is located on your Vonage Telephone Adapter The MAC ID is a combination of twelve letters and numbers Be sure to enter all of the characters After you hav...

Page 3: ...ments 2 Front Panel 3 Rear Panel 3 Chapter 2 Installation 4 Network Overview 5 Install the Hardware 6 Chapter 3 Configuration 8 Find IP Address 9 Login 10 Internet 11 Dynamic IP Address 11 Static IP Address 11 Password 12 Status 13 Save Reboot 14 Logout 14 Appendix A Troubleshooting 15 Appendix B Technical Specifications 18 ...

Page 4: ... D Link VTA User Manual Product Overview 1 Chapter 1 Product Overview Chapter 1 Product Overview ...

Page 5: ...d Vonage account Vonage VTA Telephone Adapter RJ 11 Phone Cable Blue Ethernet Cable Stand CD ROM with User Guide Power Adapter If you purchased your Vonage Telephone Adapter from a retail location you must first activate your Vonage phone service by visiting www vonage ca After activation wait 30 minutes before checking for a dial tone ...

Page 6: ...ork whenever there is data activity this light will blink Solid light indicates that phone line 1 is ready for Vonage Internet telephone or FAX calls Solid light indicates that optional phone line 2 is ready for Vonage Internet telephone or FAX calls Phone 1 2 Internet Reset Power Plug your phone into port 1 and if you ve signed up for a second Vonage phone line an optional phone or FAX machine in...

Page 7: ... D Link VTA User Manual Installation 2 Chapter 1 Product Overview ...

Page 8: ... D Link VTA User Manual Chapter 2 Installation Network Overview Below is a common way to connect your VTA to your network ...

Page 9: ...Vonage line The Internet light will blink whenever there is data activity 1 2 3 Connect the blue Ethernet cable into the blue port labeled Internet on the back of the telephone adapter Connect the other end to one of your router s Ethernet ports Connect the included power supply to the Power port of the Telephone Adapter Warning Using a power supply with a different voltage will cause damage to th...

Page 10: ...nage phone service right NOW Bon Vonage 911 Service Vonage s 911 offering is different from that offered by traditional telephone companies please visit www vonage ca 911 to learn more about it Insert the provided RJ 11 telephone cable into the green port labeled Phone 1 on the back of the Vonage adapter Connect the other end to your telephone If you activate a second Vonage phone line then connec...

Page 11: ... D Link VTA User Manual Configuration 3 Chapter 3 Configuration Chapter 3 Configuration ...

Page 12: ... or DHCP server as necessary The table will display all of your network clients using DHCP that are connected Search for the Vonage VTA s MAC address in the table and the IP address will be listed next to it The MAC address is on the bottom of the Vonage VTA device If your router has DHCP disabled you will need to temporarily enable it to obtain an IP address for the VTA telephone adapter Once you...

Page 13: ...ual Chapter 3 Configuration Login Open a web browser such as Internet Explorer and enter the IP address e g 192 168 0 100 of the Vonage VTA adapter Enter user for the username and user for the password Click the Login button ...

Page 14: ...the Vonage VTA device is set to Dynamic IP Address Simply connect the device to your network and the VTA will receive an IP address from your router or DHCP server Enter the IP address subnet mask and default gateway address you would like to assign to the Vonage VTA The default gateway address must be the IP address of your router or gateway Static IP Address ...

Page 15: ...12 D Link VTA User Manual Chapter 3 Configuration Password You may change the User password on this page Enter a new password and click Apply to save ...

Page 16: ...13 D Link VTA User Manual Chapter 3 Configuration Status The Traffic Statistics page will display traffic statistics of the Vonage VTA device ...

Page 17: ...14 D Link VTA User Manual Chapter 3 Configuration Save Reboot Logout Click Reboot to restart the Vonage VTA device Click Logout to exit the configuration utility Click OK to verify ...

Page 18: ...15 D Link VTA User Manual Troubleshooting A Appendix A Troubleshooting ...

Page 19: ...ing back up to the Internet Service Provider may take several minutes 2 Router Wait for the lights to come back on for power and status before continuing Wait at least 30 seconds 3 VTA Wait for the power and phone lights to be a solid green The Internet light will blink whenever there is data activity At this point you should have dial tone 4 Computer If you are transferring your phone number from...

Page 20: ...configuration from Vonage 4 blinks 4 blinks pause repeat VTA is registering with Vonage Rapid Blinking Downloading upgrading firmware do not power down Solid Startup process is complete During the startup process you may notice that the Power light on the front of the VTA is blinking These blinks indicate that the VTA is booting up with Vonage service You may find the following blink sequences hel...

Page 21: ...18 D Link VTA User Manual Technical Specs B Appendix B Technical Specifications Appendix B Technical Specifications ...

Page 22: ...rnet Telephony Support SIP Call Control Protocol Supports Audio CODEC G 711 A law and U law G 723 1 G 726 G 729A G 168 Echo Cancellation DTMF Relay G 711 In Band RFC2833 Quality of Service QoS TOS Type of Service Supports 3 Levels Normal Signaling RTP Packets Fax Support FAX Relay PCM G 711 LEDs Power ON OFF LAN Link Activity Phone ON OFF Hook Ringing Power External AC Power Adapter Output 12V AC ...

Page 23: ...ernational CB Dimensions 90mm x 82 46mm x 31mm WxDxH Warranty 1 Year Limited Warranty Vonage Canada Manual Version 1 0 Copyright 2006 D Link Corporation D Link Canada Inc All rights reserved D Link and the D Link logo are registered trademarks of D Link Corporation or its subsidiaries in the United States and other countries Other trademarks are the property of their respective owners ...

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