Volvo Link System Service Bulletin Download Page 31

Volvo Trucks North America, Inc.

Date

Group

No.

Page

Service Bulletin

3.2002

397

001

31(32)

Cannot Send or Receive Messages, but No Fault Code

Symptom:

1

The driver consistently sees the Sending Not Al-
lowed 
when he tries to send a message (but the
“quick response” still functions). There is no further
indication of a problem to the driver.

2

The ECU will not log data.

3

The ECU will still respond to VCADS Pro tests.

4

Use VCADS Pro to check VIN of Volvo Link ECU
and if it matches the VIN programmed in the other
ECUs on vehicle.

Reason:

If the VINs do not match, the Volvo Link ECU has
been placed in the wrong vehicle. This means the
ECU has been tampered with: i.e. stolen or improp-
erly moved from one vehicle to another. On key-on,
the Volvo Link ECU checks the vehicle VIN number
by polling the VIN information in two other ECUs on
the data link.

If there is a VIN mismatch in the Volvo Link ECU,
place that ECU back in the vehicle it was pro-
grammed for. If the mismatch is in another ECU,
such as the instrument cluster or engine ECU, re-
program that ECU.

No Response from Vehicle

If the vehicle has stopped responding to the Web’s
request, automatic schedules or never sent the INI mes-
sage, there is a problem with the hardware in the vehicle.

1

Use the VCADS Pro tool. Go to the Volvo Link sec-
tion and run the Satellite Communications Test. If
there is no response using VCADS then go to Step
2. If the Volvo Link responds then check the follow-
ing.

Related fault codes?

Satellite Test: check the message queue in the
Volvo Link ECU. If the queue shows messages
and you have good GPS, then the problem is
with the antennas. Check the satellite number
and strength levels.

NOTE: This could take approx. 15 minutes in
some cases before a satellite is in view.

If no satellites come into view after the 15 min-
utes, check the following (see “Antenna
Checks” page 32 for more on antenna check-
ing):

Is the truck inside a building with no satel-
lite reception?
Antenna whips (make sure they are there
and connected)
Rami multiplexer box to Volvo Link cable
Antenna to Rami multiplexer box

2

Check the Power, Ignition, Ground and fuses in the
TEC center for proper voltage levels. Note: see table
page 29 for instructions.

3

Check the Power, Ignition and Ground at the Volvo
Link ECU’s 30 way JAE connector for proper voltage
levels. Note: see table page 29 for instructions.

4

Data link connection: Check the data link pins at the
Volvo Link ECU to make sure they are in the correct
locations. Note: see table page 29 for instructions.

Summary of Contents for Link System

Page 1: ...ble and wiring harnesses Some vehi cles also include a dash switch This system allows communications between Volvo s Web based fleet software and the vehicle This information includes design and troub...

Page 2: ...2 Tools Special Tools See the special tool information in group 08 for ordering instructions J 39200 Fluke Multimeter J 43234 30 pin Breakout Harness 9998551 with J 43340 60 pin Breakout Box with Ove...

Page 3: ...ECU acquires the Vehicle Identification Number VIN of the vehicle in which it is installed Replacement of the ECU with one from another vehicle will not work System checks within the ECU soft ware wil...

Page 4: ...m Diagram W3004841 Volvo Link System A Multiplex Whip Antennas B RAMI Antenna Multiplexer box C GPS Antenna D Volvo Action Service Dash Switch E Switch Illumination F Radio Switch is not available in...

Page 5: ...ed when setting alpha numeric values 4 Down arrow moves the cursor down and is used when setting alpha numeric values For more information on using the graphic display con trols see the Operator s Man...

Page 6: ...display The message will appear one of the two following ways New Message in Volvo Link or Priority Message in Volvo Link If in a driving situation where it is safe to do so the driver can press the E...

Page 7: ...ed the Down button wraps back to the newest message The message buffer will hold 5 messages If the buffer is full and a new message is re ceived the oldest message will be deleted While the vehicle is...

Page 8: ...The Defined and Breakdown message lists have approximately 10 message options within each menu Defined Text messages Load picked up Load delivered Late less than 1 h Late more than 1 h Company defined...

Page 9: ...acter To cancel sending a typed message press Esc until the message is cleared from the screen After a Message is Sent After a message is sent one of the following confirmations will appear on screen...

Page 10: ...tal Fuel used Total Engine Idle hours Total Engine hours Vehicle Location GPS This data can be requested by the Web or can be set up in the Volvo Link ECU to be sent at predetermined time intervals Da...

Page 11: ...T Battery Supply 2 BATT Battery Supply 4 OUTPUT1 Volvo Action Service Dash Switch Illumination not available in all vehicles 14 J1587 1708 J1587 1708 Data Link 15 INPUT1 PWR Ignition Supply 19 INPUT5...

Page 12: ...Diagnostic option connector 1 behind TEC center 5 Switch illumination connector 1 6 Switch illumination connector 2 ECU is the Volvo Link ECU SW is the Volvo Action Service dash switch which is not av...

Page 13: ...nk ECU may be referred to as the ORBCOMM module be cause it is the module containing the satellite com munications circuitry PSID PSID is a Volvo Proprietary SID or System Identifier Note that PSID s...

Page 14: ...troubleshooting see Fault Code Troubleshooting page 15 For Symptom Based troubleshooting see Troubleshooting the Messages Shown in the Graphic Display page 29 Cannot Send or Receive Messages but No Fa...

Page 15: ...lay or in VCADS Pro may vary slightly Fault Code PIDs Function FMI Check MID 142 PID 84 Road Speed 9 data not received abnormal update rate Speed sensor or data link fail ure See Engine Faults page 18...

Page 16: ...re failure in the ECU See MID 142 SID 240 FMI 12 Memory Flash RAM page 23 MID 142 SID 250 J1708 1587 Data Link 9 data not received abnormal update rate Indicates a data link fault See Composite Fault...

Page 17: ...tellite Commu nications Module Interface page 27 and MID 142 PSID 006 FMI 12 Orbcomm Satellite Communications Mod ule Interface page 28 MID 142 PSID 009 J1708 1587 Data Link Missing 9 data not receive...

Page 18: ...y in the data link wiring or connections between the engine system and the Volvo Link ECU Begin checking at the Volvo Link ECU and the wiring connecting it to the data link See the simplified schemati...

Page 19: ...ults using VCADS Pro or the instrument cluster When faults have been requested the composite fault will display along with the other fault s For example using VCADS Pro the following faults may be sho...

Page 20: ...on ON Measuring Voltage measurement at Truck Elec trical Center TEC or Volvo Link ECU Adapter J 43234 to be connected to the blue JAE connector on the ECU when applicable Use the 30 pin side of Overla...

Page 21: ...quested VIN information and did not receive it due to missing incorrect data in the ECUs Reaction from control unit Set Active Fault Noticeable external symptoms Cluster displays fault message when qu...

Page 22: ...action from control unit Set Active Fault Noticeable external symptoms Cluster displays fault message when queried for faults Checks Check to see if MID 140 responds to 1700 08 02 04 Vehicle Informati...

Page 23: ...ring power up Cause Volvo Link ECU detects a failure during power up and sets an active fault Reaction from control unit Set Active Fault Re strict operations Noticeable external symptoms Cluster disp...

Page 24: ...failure during power up and sets an active fault Reaction from control unit Set Active Fault Re strict operations Noticeable external symptoms Cluster displays fault message when queried for faults Vo...

Page 25: ...lays in the instrument cluster as MID142 PSID004 Data Error Conditions Volvo Link ECU performs certain error checking functions during power up Cause Volvo Link ECU detects a GPS antenna failure while...

Page 26: ...cts an internal GPS module interface failure during power up and sets an active fault Reaction from control unit Set Active Fault Noticeable external symptoms Cluster displays fault message when queri...

Page 27: ...o Link ECU Fault code FMI 2 Bad Antenna This displays in the instrument cluster as MID142 PSID006 Data Error Conditions Volvo Link ECU expected satellite com munications and did not receive any during...

Page 28: ...e Volvo Link ECU failed to communicate with any satellites and sets an active fault Reaction from control unit Set Active Fault Noticeable external symptoms Cluster displays fault message when queried...

Page 29: ...al Center TEC or Volvo Link ECU Adapter J 43234 to be connected to the blue JAE connector on the Volvo Link ECU when applicable Use the 30 pin side of overlay J 43340 W3005016 Function Check Expected...

Page 30: ...message quick response is only possible with the most re cent message in other cases where the system will not allow a re sponse If you see this message try to send your message again later If you con...

Page 31: ...les or never sent the INI mes sage there is a problem with the hardware in the vehicle 1 Use the VCADS Pro tool Go to the Volvo Link sec tion and run the Satellite Communications Test If there is no r...

Page 32: ...Basic Reception Test Perform the following checks of the radio signals AM FM and Weatherband Stations should come in clear with no static If the radio plays well the antenna system is OK If the radio...

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