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WARRANTY
This page sets out the terms and conditions of product warranties for Volta branded vacuums from the Electrolux Group. Please keep with your
proof of purchase documents in a safe place for future reference should you require service for your Volta appliance.
General Terms and Conditions
In this warranty Electrolux means Electrolux Pty Ltd ABN 21 000 015 136 in respect of Appliances purchased in Australia and Electrolux (NZ)
Limited in respect of Appliances purchased in New Zealand;
‘Appliance’ means any Volta branded product purchased by you accompanied by this document;
‘Warranty Period’ means where you use the Appliance for personal, domestic or household purposes in Australia and in New Zealand, the
period of 24 months; where you use the Appliance for commercial purposes, the period of 3 months following the date of original purchase
of the Appliance; ‘you’ means the purchaser of the Appliance not having purchased the appliance for re-sale, and ‘your’ has a corresponding
meaning.
1) This warranty only applies to Volta branded appliances purchased and used in Australia or New Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) any non-excludable statutory warranties in Australia or New Zealand.
2) Electrolux warrants that, when dispatched from an Electrolux warehouse, the Volta branded appliance is free from defects in materials and
workmanship for the Warranty Period.
3) During the warranty period Electrolux or its Authorised Service Centre will, at no extra charge and subject to these terms and conditions,
repair or replace any parts which it considers to be defective. You agree that any replaced Appliances or parts become the property of
Electrolux. This warranty does not apply to bonus giveaways or batteries, drive belts, filters, accessories or similar consumable parts.
4) You are responsible for paying all service call fees and/or transport charges and/on damages and loss incurred in connection with
transportation of this appliance to and from Electrolux or its duly appointed service provider’s premises.
5) Parts and appliances not supplied by Electrolux are not covered by this warranty.
6) Proof of purchase is required before you can make a claim under this warranty You may not make a claim under this warranty unless the
defect claimed is due to faulty or defective parts or workmanship. Electrolux is not liable in the following situations (which are not exhaustive):
A)The Appliance is damaged by:
(i) use with anything other than Volta genuine spare parts
(ii) accident
(iii) vacuuming up wet materials or construction/building materials that is not normal day to day domestic dry use
(iv) misuse, neglect or abuse, including failure to properly maintain or service
(v) normal wear and tear
(vi) power surges, electrical storm damage or incorrect power supply.
(vii) incomplete or improper installation
(viii) incorrect, improper or inappropriate operation
(ix) insect or vermin infestation.
B) The Appliance is modified without authority from Electrolux in writing.
C) The Appliance’s serial number or warranty seal has been removed or defaced.
D) The Appliance was serviced or repaired by anyone other than Electrolux or its Authorised Service Centres.
This warranty, the contract to which it relates and the relationship between you and Electrolux are governed by the law applicable in the State
where the Appliance is purchased if the Appliance is purchased in Australia or the law applicable in New Zealand if the Appliance is purchased
there. Where the Appliance is purchased in New Zealand for business purposes the Consumer Guarantee Act does not apply.
Limitation of Liability
To the extent permitted by law:
A) Electrolux excludes all warranties other than as contained in this document;
B) Electrolux shall not be liable for any loss or damage whether direct or indirect or consequential arising from your purchase, use or non-use
of the Appliance.
Provisions of the Trade Practices Act and State consumer legislation in Australia, and the Consumer Guarantees Act, the Sale of Goods Act
and the Fair Trading Act in New Zealand, imply warranties or conditions, or impose obligations, upon Electrolux which cannot be excluded,
restricted or modified. To the extent permitted by law, the liability of Electrolux (if any) arising out of or in relation to the Appliance or any
services supplied by Electrolux shall be limited (where it is fair and reasonable to do so),: in the case of Appliances, at its option, to the
replacement or repair of the Appliances or the supply of equivalent products or the payment of the cost of replacing the Appliances or having
the Appliances repaired or of acquiring equivalent Appliances. Upon being replaced, parts and Appliances become the property of Electrolux;
or in the case of services, at its option, to the supply of the services again or the payment of the cost of having the services re-supplied; and
in the case of Appliances or services supplied in New Zealand, loss or damage whether direct or indirect or consequential that is reasonably
foreseeable.
Privacy
You acknowledge that in the event that you make a warranty claim it will be necessary for Electrolux and its Authorised Service Centres to
exchange information in relation to you to enable Electrolux to meet its obligations under this warranty.
