Pairing a Compatible Phone
1.
Be sure to check your phone’s compatibility at
2.
With the ignition on and the vehicle in Park, turn the
Infotainment system on. Your vehicle’s Bluetooth system
will be in “discovery” mode.
3.
From the Bluetooth menu on your phone, search for new devices
and select VW BT XXXX (last four digits of VIN).
4.
A connection request will appear on the Infotainment display.
5.
Press
Connect
on the Infotainment display.
6.
The Infotainment display will then show a PIN.
7.
Make sure the same PIN is displayed on your phone and press
Yes
on the Infotainment display, then press
Pair
on your phone.
Note: If your phone displays a prompt asking to connect to your vehicle, make sure to enable future automatic
connections. This will help to automatically reconnect the compatible paired device to the system. Once the PIN
is shown, pairing must be completed within 30 seconds; otherwise, the process will need to be repeated.
Primary and Secondary Phone Functionality
Two active phones can be connected simultaneously. Follow steps 1-7
above. Only contacts from the primary phone will be shown within the
Infotainment system. Switching between phones requires pressing the
Swapping
icon .
Note: This feature is not available when the phone is connected to App
-
C onnect, Apple CarPlay
®
or Android Auto
™
.
Call by Name via Native Bluetooth
Technology
Applies to vehicles with Voice Recognition feature.
1.
Short press the
Voice Control
button
on the
multi-function steering wheel.
2.
After the chime say, “Call,” followed by the name of the
person you want to call. For example, “Call Mike Brown.”
3.
The system will confirm, “Do you want to call Mike
Brown?” You then reply, “Yes.” If the contact has multiple
numbers, select or say the desired line number on the screen
when prompted. Once selected, the system will then say,
“Contact is being dialed.”
Note: If connected to App-Connect, Apple CarPlay, press and hold the Voice Recognition button to
activate Apple Siri > then say, “Call Mike Brown.”
Voice Recognition Tips
•
The contact must be said exactly as it is stored in your phone’s contact list.
•
If multiple numbers are stored per contact, you may use the shortcut, “Call John Smith work,” or the system may
ask you to choose: work, mobile, home, etc.
Answer an Incoming Call
The Bluetooth system will interrupt your car stereo with a ringtone. Press the
button on the multi-function
steering wheel or the green
Phone
icon
on the Infotainment touchscreen to answer the call.
Volume Settings
To adjust the volume of the Bluetooth system while on a call, press the
Volume Up
or
Volume Down
switch
on the left side of the multi-function steering wheel.
Switch to Private Mode
To prevent passengers from overhearing a conversation,
switch a Bluetooth call to your mobile phone:
1.
Once a call has been answered, use the
Horizontal Menu
buttons
on the multi-function steering wheel
to access the Phone menu in the instrument cluster display.
2.
Press the
Vertical Arrow
buttons on the right side multi-
function steering wheel controls until “Private”
appears in the display.
3.
To select, press the
button on the multi-function
steering wheel.
End a Call
If you are in the Phone Menu function, press the red
Phone
icon
on the touchscreen. Or:
1.
Use the
Horizontal Menu
buttons
on the multi-function steering wheel to access the Phone menu in the
instrument cluster display.
2.
Press the
Vertical Arrow
buttons until “End” appears in the display.
3.
Press the
button on the multi-function steering wheel.
Cancel Active Voice Recognition or an Active Route
Double press the
Voice Control
button
on the multi-function steering wheel to end Voice Recognition. To end an
active route, short press the
Voice Control
button
and say “Cancel destination” after you hear a beep.
Destination Entry with
Voice Recognition
1.
Short press the
Voice Control
button
on the
multi-function steering wheel. A beep will sound.
2.
Say, “New destination.”
3.
After the beep, speak the address. For example, “Two
zero two four Main Street, Los Angeles.” Speak in single
digits.
4.
The system will repeat the address for confirmation
and ask if you would like to start route guidance. After
Bluetooth Technology
®
/ Voice Recognition
Warnings:
Visit
www.knowyourvw.com/bluetooth
to view more detailed information and important safety warnings for
Bluetooth Pairing
.
Warnings:
See
Voice Control
in your Infotainment System Booklet for more detailed information and for important safety warnings.
