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Pairing a Compatible Phone

1. 

Be sure to check your phone’s compatibility at  

www.knowyourvw.com/bluetooth

.

2. 

With the ignition on and the vehicle in Park, turn the 

Infotainment system on. Your vehicle’s Bluetooth system  

will be in “discovery” mode.

3. 

From the Bluetooth menu on your phone, search for new 

devices and select VW BT XXXX (last four digits of VIN).

4. 

A connection request will appear on the Infotainment display.

5. 

Press Connect on the Infotainment display.

6. 

The Infotainment display will then show a PIN.

7. 

Make sure the same PIN is displayed on your phone and press 

Yes on the Infotainment display, then press Pair on your phone.

Note: If your phone displays a prompt asking to connect to your vehicle, make sure to enable future 
automatic connections. This will help to automatically reconnect the compatible paired device to the 
system. Once the PIN is shown, pairing must be completed within 30 seconds; otherwise, the process will 
need to be repeated.

Primary and Secondary Phone Functionality

Two active phones can be connected simultaneously. Follow steps 1-7 

above. Only contacts from the primary phone will be shown within the 

Infotainment system. Switching between phones requires pressing the Swapping icon    .

Note: This feature is not available when the phone is connected to Apple CarPlay

®

 or Android Auto

.

 

Call by Name via Native Bluetooth  

Technology  

Applies to vehicles with Voice Recognition.

1. 

Short press the Voice Control button  

  on the  

multi-function steering wheel.

2. 

After the chime say, “Call,” followed by the name of the  

person you want to call. For example, “Call Mike Brown.”

3. 

The system will confirm, “Do you want to call Mike  

Brown?” You then reply, “Yes.” If the contact has multiple 

numbers, select or say the desired line number on the screen 

when prompted. Once selected, the system will then say, 

“Contact is being dialed.”

Note: If connected to App-Connect Apple CarPlay, press and hold the Voice Recognition button to  
activate Apple Siri > then say, “Call Mike Brown.”

Voice Recognition Tips

• 

The contact must be said exactly as it is stored in your phone’s contact list.

• 

If multiple numbers are stored per contact, you may use the shortcut, “Call John Smith work,” or the system may 

ask you to choose from work, mobile, home, etc.

Answer an Incoming Call

The Bluetooth system will interrupt your car stereo with a ringtone. Press the  

  button on the multi-function 

steering wheel or the green Phone icon  

  on the Infotainment touchscreen to answer the call.

Volume Settings  

To adjust the volume of the Bluetooth system while on a call, press the Volume Up or Volume Down button  

 

on the left side of the multi-function steering wheel.

Switch to Private Mode

To switch a Bluetooth call to your mobile phone, which would prevent passengers from hearing the conversation:

1. 

Once a call has been answered, use the Horizontal Menu buttons  

  on the multi-function steering wheel  

to access the Phone menu in the instrument cluster display.

2. 

Press the Vertical Arrow buttons     on the right side controls of the multi-function steering wheel until “Private”  

appears in the display.

3. 

To select, press the OK button  

  on the multi-function steering wheel.

End a Call

While in the Phone function, press the red Phone icon  

  on the Infotainment touchscreen. Or, alternatively:

1. 

Use the Horizontal Menu buttons  

  on the multi-function steering wheel to access the Phone menu in the 

instrument cluster display.

2. 

Press the Vertical Arrow buttons     until “End” appears in the instrument cluster display. Press the  

  button 

on the multi-function steering wheel.

Cancel Active Voice Recognition or an 

Active Route

Double press the Voice Control button  

  on the multi-

function steering wheel to end Voice Recognition. To end an 

active route, short press the Voice Control button  

  and say, 

“Cancel destination,” after you hear a beep.

Destination Entry with Voice Recognition  

1. 

Short press the Voice Control button  

  on the  

multi-function steering wheel. A beep will sound.

2. 

Say, “New destination.”

3. 

After the beep, speak the address; for example, “Two zero two four Main Street, Los Angeles.” Speak in  

single digits.

4. 

The system will repeat the address for confirmation and ask if you would like to start route guidance. After  

the beep say, “Yes,” and guidance will begin.

Bluetooth

®

 Technology / Voice Recognition

  Warnings: 

Visit 

www.knowyourvw.com/bluetooth

 to view more detailed information and important safety warnings for 

Bluetooth Pairing

.

  Warnings: 

See 

Voice Contol

 in your Infotainment System Booklet for more detailed information and for important safety warnings.

Watch the Phone Pairing video.

Watch the Voice Recognition video.

Summary of Contents for Atlas Cross Sport 2021

Page 1: ...2021 Atlas Cross Sport Quick Start Guide ...

Page 2: ...Infotainment system indicates when charging begins 6 Trunk Lid Power Trunk Pull on this switch to open the power trunk lid When the ignition is on and the vehicle is in Park pull and hold this switch to close the power trunk lid If your vehicle is not equipped with power trunk this button will unlock the trunk lid 7 Steering Wheel Left Side Controls Buttons for operating the Cruise Control or Adap...

Page 3: ...ht of the rear hatch can be adjusted 1 While the rear hatch is opening press the Luggage Compartment Lid button on the remote key fob to stop it at the desired height You may also stop it by pressing the button on the rear hatch 2 Press and hold the on the rear hatch edge until the rear lights blink and a tone is heard The opening height of the rear hatch can be readjusted to the maximum height by...

Page 4: ...le ahead to one of five levels When the ACC button is pressed to set distance level the indicator light illuminates in the instrument cluster To change the ACC distance interval press the button to cycle through the distance intervals When the shortest interval is reached the distance returns to the greatest interval when the button is pressed again After coming to a stop for more than 3 seconds b...

Page 5: ... to leave A C on to dry the air 3 When the windshield is clear press the AUTO button Side view mirror heating turns on automatically when the Rear Defrost button is pressed and outside temperatures are below 68 F 20 C Note In the event of significant fogging opening a window briefly can help AUTO 2 AUTO allows you to regulate and maintain the occupant compartment temperature at a desired level aut...

Page 6: ...en the vehicle is stationary Additional Settings With Route Options you can Choose between 3 alternative routes if available by clicking on route info panel where the most recommended route is highlighted in blue Use Dynamic route guidance if online traffic is available Before starting your route Route criteria can be modified by tapping After starting your route Modifications to the current route...

Page 7: ...ay ask you to choose from work mobile home etc Answer an Incoming Call The Bluetooth system will interrupt your car stereo with a ringtone Press the button on the multi function steering wheel or the green Phone icon on the Infotainment touchscreen to answer the call Volume Settings To adjust the volume of the Bluetooth system while on a call press the Volume Up or Volume Down button on the left s...

Page 8: ... vehicle where the key is at the moment Hand placement is showing unlock position TPMS Keyless Access Wipers Windshield Wipers and Washer Intermittent From the OFF position move the wiper stalk one click up to activate the intermittent wipers with rain sensing The switch on top of the stalk varies the time interval between each wipe The farther the switch is moved to the right the shorter the inte...

Page 9: ...distracted Not all features are available on all operating systems Standard text and data usage rates apply App Connect features require compatible device operating system and mobile apps See mobile device and app providers for terms and privacy Note You will have to have had an unlocked iPhone within the past hour in order to use Apple CarPlay When you are connected using Apple CarPlay your iPhon...

Page 10: ...in traffic and result in a collision and serious personal injury Never ignore warning lights or text WARNINGS Always stop the vehicle as soon as it is safe to do so Park the vehicle at a safe distance from moving traffic and where no part of the hot catalytic converter and exhaust system can come into contact with flammable materials under the vehicle such as dry grass brush spilled fuel etc A bro...

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