Simple troubleshooting
Found a problem you can’t fix? Don’t panic… try these!
Problem
‘I don’t have the right
bolts for my TV!’
Solution
Just ask Vogel’s Consumer Care to request a
service kit, and we’ll send everything you need.
Click here to contact Vogel's Consumer Care.
‘I have a lot of leftover
bolts, is something
wrong?’
Don’t waste the other bolts, save them!
You can use them for another TV when you buy
a new one or use it elsewhere.
‘My wall screws have
snapped!’
Cause
The world of TV technology is
always changing – it can be
hard to keep up sometimes. So,
it might be the case that the
correct bolt size is not
included… you’re just too
advanced!
No, you did it very well! You only
need 4 bolts to install the mount
to your TV. Because of all the
different types of TVs, we have
included the most common
sizes for the most sold TVs.
You might not be drilling deep
enough… or your drill could be
too blunt, so that the hole is too
narrow and the screw gets stuck.
Use another hole in the wall plate to fix the wall
mount to the wall. Make sure you use a sharp
drill of the correct size. Use the size of the screw
as indication of the depth to be drilled.
TVM 1200/1400/1600 Series English
14
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