VocoPro Digital-32-Ultra, Owner'S Manual

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17
Troubleshoot
Troubleshooting Tips
There is no power
• Make sure the power cord is firmly connected to the power outlet.
• If using a power strip/surge-protector, make sure that it is plugged in and switched on.
*Please be advised that it is safe practice to power the DIGITAL-31/32/34 on in the following
fashion:
1. Plug the power adapter into the “DC In” receptacle on the rear panel
2. Plug DC power adapter into wall outlet or surge protector/power strip
3. Press and Hold Power button on front of DIGITAL-31/32/34 receiver.
What do I do if my Microphones are cutting in and out?
• Make sure both antennae are firmly attached to their posts.
• Keep the receiver away from fluorescent lights.
• Make sure microphones are being used within the operational range.
• Ensure batteries are not depleted.
There’s a thumping noise coming through the speakers, what is it?
• This typically occurs when the batteries are low.
• Less likely, it may be the power supply not providing the correct power.Try a suitable
replacement adapter with same values to confirm.
• If problem persists, please call Vocopro for further instructions.
The lights on the receiver are flashing off and on continuously, what’s going on?
• Ensure the correct power supply is used with the receiver.
• Inspect power supply cable for frayed wires or loose connections.
• Find a suitable replacement for the original power supply; contact Vocopro for factory
original parts at 800-678-5348.
Caution: To Avoid Battery Leakage
• Be sure to insert batteries correctly and follow the microphone and battery manufacturer’s
instructions.
• Never mix old batteries with new batteries
• Never mix alkaline, standard (carbon-zinc) or rechargeable batteries
• Always remove exhausted or dead batteries from the microphone or body-pack
• Remove batteries if you must store the unit away for long periods of time