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Troubleshooting/FAQ
The Antenna Distributor is not powering on.
Check to see that the power adapter is getting power.
The blue light on the adapter will indicate it is getting
power. If there is no blue light, try plugging into another
outlet. Also ensure the adapter is securely connected to
the DC IN on the Distributor unit.
The Receivers are not powering on with the Antenna
Distributor.
Ensure the Distributor is correctly connected to the
receivers. The Antenna A socket on the receiver should
be connected to one of the A1 through A4 sockets on
the Distributor.
The Transmitter is not powering on.
Make sure you use a fresh pair of AA batteries, and that
they are installed correctly into the transmitter with
positive and negative ends.
Transmitter is on but there is no RF signal on the
receiver.
Make sure the Receivers are correctly and completely
connected to the Antenna Distributor. Also make sure
the Directional Antenna are connected and pointing
towards the performance area.
In order for the receiver to receive signal from the
transmitter they must be set to the exact same
frequency. Please see Pairing the Microphones below.
The Transmitter is connected but there is no AF signal.
Ensure the transmitter is not on MUTE. This is indicated
on the receiver as well as the handheld mic display and
the light on the beltpack.
RF and AF signal is good, but I have no audio to the
board.
Each receiver must be connected separately to the
mixer, with either a XLR cable to the balanced output, or
a ¼ inch cable to the unbalanced output. If the problem
persists, try another audio cable.
Pairing the Microphones
In order for the receiver to receive signal from the
transmitter they must be set to the exact same
frequency. There are a few ways to make that happen,
using functions described on pages 10-12.
Step 1: Set the frequency on the Receiver first. This can
be 3 different ways.
Option 1 -
Use the Scan function to find an open
frequency and select it.
Option 2 -
Use the Group and Channel options to
set. Ex: Group A Channel 02.
Option 3 -
Use the frequency option to set a
specific frequency.
Step 2: Set the frequency on the Transmitter. This can
also be done 3 different ways.
Option 1 -
Select IR Set on the receiver. When the
display shows IR Set and the red IR light is on, you
must be holding the transmitter within 2 feet of the
receiver, and have the IR sensor on the transmitter
pointing directly at the red IR light.
Option 2 -
Set the Group and Channel on the
Handheld Mic. Using the arrows and select button
on the mic, set the group and channel to same
values that were set on the Receiver. This is not
available on the Beltpack Transmitter.
Option 3 -
Use the FREQ option to set the specific
frequency and match it to the Receiver.
Summary of Contents for Benchmark
Page 17: ... 17 Notes ...
