There is no
power.
• Press the
POWER
button on the remote control or on the top of your Sound Bar.
• Ensure the power cord is securely connected.
• Ensure the light on the power adapter is glowing green.
• Plug a different device into the electrical outlet to verify that the outlet is working correctly.
There is no
sound.
• Increase the volume. Press
Volume Up
on the remote control or on the top of your Sound Bar.
• Press
MUTE
on the remote to ensure the Sound Bar is not muted.
• Press
INPUT
on the remote or on the top of your Sound Bar to select a different input source.
• If you are using the 3.5mm output from your TV, be sure that is connected to an audio
OUTPUT
and not audio
INPUT
. Some TVs use 3.5mm audio
INPUT
for devices such as computers.
• Your TV may be set to variable audio output. Confirm that the audio output setting is set to
FIXED
or
STANDARD
, not
VARIABLE
. Consult your TV’s user manual for more detailed information.
I hear buzzing or
humming.
• Ensure all cables and wires are securely connected.
• Connect a different source device (TV, Blu-ray player, etc) to see if the buzzing persists. If it does
not, the problem may be with the original device.
• Connect your device to a different input on the Sound Bar.
There is no bass.
• Press the
SUB
+
button on the remote control to increase the bass level.
• Ensure the subwoofer cable is securely connected to the Subwoofer and to the Sound Bar.
• Ensure the subwoofer is plugged in and the power switch is in the
On
position.
There is too
much bass.
• Press the
SUB -
button on the remote control to decrease the bass level.
HELP & TROUBLESHOOTING
