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There is no power.
• Press the
POWER
button on the remote control or on the top of your Sound Stand.
• Ensure the power cord is securely connected.
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There is no sound.
• Increase the volume. Press
Volume Up
on the remote control or on the top of your Sound Stand.
• Press
MUTE
on the remote to ensure the Sound Stand is not muted.
• Press
INPUT
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• When using either of the Digital Inputs, if there is no audio: (A) Try setting the TV output to PCM or (B) Connect directly to your
Blu-ray/other source, some TVs do not pass through digital audio.
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Consult your TV’s user manual for more detailed information.
• If using Bluetooth, ensure that the volume on your source device is turned up and that the device is not muted.
I hear buzzing,
humming, or rattling.
• Ensure all cables and wires are securely connected.
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with the original device.
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• The subwoofer is powerful, either turn the bass down or remove any small objects (such as photo frames) away from the
Sound Stand. You can also place the Sound Stand on a shelf by itself.
The remote
isn’t working.
• Replace the remote batteries with new ones.
• Point the remote directly at the center of the Sound Stand when pressing a button.
• If using a Bluetooth connection, some of the buttons on the remote may not be supported by the streaming application.
HELP & TROUBLESHOOTING