HELP TOPICS
How do I return to the
Setup App?
There is a picture, but
there is no sound.
The TV displays
“No Signal.”
There are black/
gray bars on the top/
bottom/sides of the
screen.
There is no power.
• The on-screen menu has guided setup. Press
MENU
>
Guided Setup
. Select
the type of setup you need and press
OK
. The Setup App begins.
• To reset the TV to factory defaults, press
MENU
>
System
>
Reset & Admin
>
Reset TV to Factory Defaults
. If you set a Parental Control Passcode, enter it
now. Select
Reset
. Remember that all of your settings will be lost.
• Press the
VOLUME UP
button on the remote.
• Press the
MUTE
button on the remote to ensure that mute is off.
• Press
MENU
, then select
Audio
. Be sure
TV Speakers
is set to
On
.
• Be sure your connected devices are turned on.
• Press the
INPUT
button on the remote and select the input to which your device is
connected (TV, HDMI-1, COMP, etc.).
• Note that some television channels add black bars to the picture.
• Set the TV image mode so that the picture fills the screen. Press the
WIDE
button on
the remote until the screen is filled, and then press
OK
.
• Adjust the video settings of your external device.
• Be sure the power cord is securely connected to the AC socket on the TV and to a
working electrical outlet.
• Press the
POWER
button on the remote.
• If the above steps do not work, try plugging the power cord into a different outlet.
