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Vivotek NR8401, User Manual

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Vivotek NR8401 User Manual Download Page 112

 

 

VIVOTEK - Built with Reliability

 
112 - User's Manual

The following information is shown with each event log:

1. 

Level

: The following severity level can be applied to an event.

1-1. 

Error

: Configuration errors such as lack of system memory or a faulty camera password.  

1-2. 

Info

: General information such as acquiring an IP from DHCP server. 

1-3. 

Warning

: Configuration and operation errors such as re-starting server service.

1-4. 

Config

: Events that are generated due to configuration changes, such as a change in 

address or that to a camera configuration.    

Below are some sample messages:

 

Event

Level

Source

Message

DHCP renew 

address

 Info

[service name]

DHCP renew: 

interface: [interface]

Address: [IP address]

Subnet mask: [subnet mask]

Gateway: [gateway]

DDNS result

Info

[service name]

DDNS result: [OK/Failed]

Reboot

Info

User: [username]

System reboot

System 

shutdown

Info

Power button

System shutdown

Restore

Info

User: [username]

Restore configuration

NTP time update

Info

[service name]

NTP time update: [time offset]

Disk insert

Info

[service name]

Disk inserted. [disk id]

Disk remove

Info

[service name]

Disk removed. [disk id]

Firmware 

upgrade

Info

User: [username]

Firmware upgrade

Recycle start

Info

[service name]

Recycle start:

[volume name] [volume size] [volume 

free]

Recycle start

Info

[service name]

Recycle finish:

[camera id] [expired date] [recycle 

date]

Recycle finish

Info

[service name]

Recycle finish:

[volume name] [volume size] [volume 

free]

Recycle fail

error

[service name]

Recycle fail: Disk space is insufficient

Summary of Contents for NR8401

Page 1: ...VIVOTEK Built with Reliability User s Manual 1 Rev 1 6 1 11 Rev 1 0 User s Manual NR8401 Network Video Recorder 16 channel Rack mount Enclosure Full Integration with VIVOTEK Cameras Rev 1 1 ...

Page 2: ...Graphical Layout and Screen Elements Liveview 29 2 2 1 Camera List Panel 30 2 2 2 Layout 32 2 2 3 Layout contents 33 2 2 4 Logo Menu 33 2 2 5 View Cell panel 34 Adding Cameras to View Cells 34 2 2 6 PTZ panel 43 2 2 7 Alarm panel 45 2 3 Graphical Layout and Screen Elements Playback 49 2 3 1 Camera List Panel 50 2 3 2 Playback Layout 51 2 3 3 Logo Menu 51 2 3 4 Playback View Cells 52 2 3 5 Alarm Pa...

Page 3: ...ion and Schedule 109 3 6 3 Alarm History 110 3 7 Logs 111 Chapter Four Operation 114 4 1 Liveview 114 4 1 1 Placing Cameras into the Layout 114 4 1 2 PTZ and Other Screen Controls 118 4 1 3 Audio 121 4 1 4 Camera Properties and Controls 122 4 1 5 Alarm Panel 123 4 1 6 Layout view Control Buttons 124 4 2 Playback 125 4 2 1 Begin Playback and Search for Past Recordings 125 4 2 2 Past Alarms and Book...

Page 4: ... the Quick Installation Guide before the Network Camera is installed then carefully read and follow the instructions in the Installation chapter to avoid damage due to faulty assembly and installation This also ensures the product is used properly as intended The Network Camera is a network device and its use should be straightforward for those who have basic networking knowledge It is designed fo...

Page 5: ...p functionality for easy replacement and support the RAID 0 1 5 application for video data protection and mirroring A CMS server running VAST software can also directly control the NR8401 and compatibility with the iViewer application allows for remote access to the NR8401 on handheld devices By integrating all of the components together using VIVOTEK s NR8401 network cameras VAST and iViewer soft...

Page 6: ... instructions about permitted uses The rated AC input is 100 240V 3 1 5A 60 50Hz the max output power 150W 3 3V 5V 85W If a fault occurs disconnect the power cord from the power supply Do not install the system close to heaters or other heat sources Avoid locations with direct sunlight All ventilation openings must be not be blocked Use only the cables shipped with system or use appropriate cables...

Page 7: ...Restore Default button 5 Backup button 6 USB Disk 3 Disk 4 can be installed inside the chassis See page 17 for information LAN2 LAN1 USB 1 2 GPIO terminal block Fan Outlet Power Cord Socket Power Switch Fan Outlet 1 DO 12V 6 DI2 11 Power button 16 GND 2 DO 7 DI3 12 GND 3 DI1 8 DI3 13 RS232_TX 4 DI1 9 DI4 14 RS232_RX 5 DI2 10 DI4 15 GND DI minus stands for Ground pins NOTE ...

Page 8: ...e is also required on the front of the chassis To ensure normal operation maintain ambient airflow Do not block the airflow around chassis such as placing the system in a closed cabinet 10cm 5cm DI DO DI DO 12 VDC Max VDC Switch BJT transistor DI DO DI DO 12 VDC VDC Switch BJT transistor Relay Relay AC Source NO NC AC Device AC Source AC Device NO NC The digital output connection is diagrammed as ...

Page 9: ...disk s are user supplied The network video recorder can readily accommodate most of the off the shelf SATA hard drives 1 Use the included bezel key to unlock the rotary bezel lock Open the drive bay bezel by pull ing the door latch to the side 2 1 Bezel Lever Bezel Lock Door Latch 2 Install your hard disk to the drive tray Gently put the hard disk into drive tray with its label side facing up and ...

Page 10: ...ORTANT 3 Insert the hard drive into drive bay 4 4 1 Push the hard drive into bay until you feel the contact resistance 4 2 Close the bezel lever to connect the hard drive to the back end connector 4 3 You should always lock the drive bezel when the drive bay is populated This ensures the hard drive is securely installed 2 1 5 Repeat the process above to install more hard drives ...

Page 11: ...rnet Refer to next page for more information 3 Connect USB devices such as USB optical drive or UPS 4 Connect external digital input output devices to the GPIO teminal block 5 Make sure the power switch on the rear panel is in the OFF O position Connect the sup plied power cord to the power mains 100 240V AC 50 60Hz Cameras and the NVR must reside in the same subnet Otherwise the NVR will not be a...

Page 12: ...omputers should support IE8 browser at a minimum of 1280x960 resolution or higher NOTE 1 The two LAN ports must not be managed by different DHCP servers or routers 2 It is recommended all network cameras use static IPs If you let a DHCP server assign IPs to these cameras IPs may be changed later and the NVR may not recognize them 3 The NVR only receives H 264 and MPEG 4 video streams If your camer...

Page 13: ...ill discover the NR8401 located in the same subnet 1 Press the power switch on the rear panel to the ON I position The NVR should start immediately To start the system again after the initial configuration use the front panel power button 4 Double click on the NR8401 entry to start a web session with the NVR system 5 The login page will prompt Enter admin and admin as user name and password for ac...

Page 14: ...t page Click on the Settings button on the upper right corner of the screen 7 On the Settings page click on Storage Volume to access your storage volume configuration 8 On the Storage settings page check if your hard drives are present and identified by your system Click on the Create button ...

Page 15: ...a configuration s check circle and the disk members of a volume and then click OK to continue The initialization of a RAID volume will take several minutes 10 The initialization process will be indicated as follows 11 When done the RAID volume details will be indicated on the Volume screen Please refer to page 82 for more information about Storage configurations ...

Page 16: ...ameras on the network will be listed Click on the button on the far left to enlist them into your configuration Click OK when done on this page Click Save when you return to the Camera page 14 By default cameras are configured to record all streaming at all time You can change the recording settings in Camera Schedule 15 Refer to the following chapters for more operation and configuration details ...

Page 17: ...he rear side of the chassis 3 Remove the drive bracket by loosening 3 screws 4 Orient the hard drive with its label side facing up and the connector side facing the front of chassis 5 Connect the SATA connector and SATA power 6 Secure the hard drive to the bracket by driving screws from the sides NOTE 4 Drive Bracket 7 Install the drive bracket along with the hard drive back to the original locati...

Page 18: ...nt rails are separately purchased 2 Unpack the rack mount rails package and detach the inner rails from the rail assembly Detach the inner rail by pressing on the release tab Inner rail Release tab If you have either a round holed or square holed rack install cage nuts or clip nuts to the desired positions on the rack posts The instructions below are based on the installation to a 4 post equipment...

Page 19: ...ides of the chassis using M4 screws 4 Secure the L shape brackets to the front and rear ends of outer rails using the black round head screws and washers Do not completely tighten the screws yet Adjust the length of slide rails by extending and matching the rails between rack posts ...

Page 20: ...VIVOTEK Built with Reliability 20 User s Manual Adjusting the length of rails 5 Secure the slide rails to rack posts using 8 M5 screws ...

Page 21: ...lity User s Manual 21 6 Hold the chassis using hands on the sides of the chassis Align the inner rails on the chassis with the open portion of the slide rail assemblies Push the system into the assemblies until the system stops ...

Page 22: ...er s Manual Release tab 7 The inner rails and the rail assemblies should be locked on the way into the rack cabinet Press the release tabs on the side to slide the chassis into rack 8 Secure the chassis to rack posts using a long M5 screw ...

Page 23: ...ors system buzzer will also be sounded 4 Flashing Orange Errors occurred with backup restore or restoring default HDD LED 1 Constant Green Recording software is up and running 2 Flashing Green Recording videos 3 Flashing Red Connection errors cameras disconnected or no volume is available Default button LED 1 Off Not functioning 2 Flashing Green Restoring system defaults Backup button LED 1 Off No...

Page 24: ...hut down Power Up and Power Down 1 No storage system is completely fail safe Damage to data might occur due to file system corruption operating system malfunction virus infection HDD component failures and so on Therefore it is highly recommended to regularly back up your data and VIVOTEK disclaims responsibilities of data loss or recovery 2 Always power off the system using the power button Do no...

Page 25: ...y function It is highly recommended that you should change the default user name and password Please refer to Settings Security User account page to see how to prevent unauthorized access The system will prompt you if you entered an incorrect user name or password Remember me Your user name will be preserved in browser cookies for two days if you select the Remember me checkbox The user name will ...

Page 26: ...he selected language Login errors below are the login errors that might occur A Login failure can result from the incorrect user name and passwords The No permission error occurs when a user logs in using an authentication that has no access rights to the Settings page He will then be re directed to the Liveview page Remember me Select the checkbox to save your user name for use on the next login ...

Page 27: ...an then enter the Liveview Playback or Settings window Liveview Playback Settings The NVR system features a very simple UI structure which consists of a Liveview window a Playback utility and a system Settings window Once logged in you can move from one window to another by selecting the hot link buttons on the upper right of the screen ...

Page 28: ...if your PC runs a default 64 bit IE browser and you manually enter the NVR s address on the browser your browser session may malfunction Instead if you double click on the discovered NVR on the IW2 utility a 32 bit IE browser will open 3 When you log in to the Liveview or Playback interface to stream a live or recorded video install the ActiveX plug ins If it does not prompt when you log in instal...

Page 29: ...shot 2 Layout Provides access to various layouts 3 Layout contents Provides functions to extend rotate redo the layout and control a DI DO panel 4 Logo Menu Provides access to the Playback and System Settings utilities as well as system time and logout function 5 View cell panel Displays video streams from one or multiple cameras Snapshot streaming bookmark and audio control functions are also ava...

Page 30: ...d in this panel and you should use the Page switcher buttons to see the rest of the cameras If a user logged in using a credential of a limited access he may only see cameras that he can access instead of all of the cameras To arrange a view cell layout users can click and drag a camera to a view cell Once connected a camera s video stream is displayed Camera Thumbnail A mouse click on the camera ...

Page 31: ...storage Connected with live streaming Disconnected or trying to establish a connection Page switcher Moves to the next page on the Camera list panel The button will be grayed out if the end of the list is reached Sorting criteria Use the sorting buttons to re arrange the order of the cameras on the list Cameras that match the condition will be brought to higher places on the list front of the orde...

Page 32: ...n administrator can change and preserve a custom layout and every user can designate a specific layout to be displayed when he she logs in The default layout for each user is stored in a browser s cookies Whenever changes are made to the current layout a message prompt will appear on the side of the layout panel reminding you to save your current setting 1x1 1 3 1 5 2x2 4x4 User layout 1 User layo...

Page 33: ...h from one page to another The index number of the current page will be shown between the arrow buttons When your current layout is displayed in a full view move your cursor to the left center of the screen to return to the default Liveview screen The Return button will appear 2 2 4 Logo Menu A logout button system time panel and 3 hot link buttons to access the Liveview Playback and System Settin...

Page 34: ...he size of the view cell to the full of the panel 3 The 3rd click shrinks the maximized view back into the focused mode To deselect a view cell and return to the normal view click on the Restore button at the lower right of the window Adding Cameras to View Cells 1 Click and drag a camera from the camera list to an unoccupied view cell 2 Double click a camera on the camera list The camera will be ...

Page 35: ... the 1 5 layout Placing a camera in the 17th or 18th view cell will bring out the following message A view cell attempting to connect to a network camera will look like this If the connection attempt takes a long time it may result from network problems or incorrect configuration with video streaming For example you may have configured the camera to be streaming channel 2 using the MJPEG mode whic...

Page 36: ...l not be able to use the Manual Recording function on the Liveview A mouse hover over the status icon will produce the following messages 1 Connecting or Cannot connect Connecting to a camera or connection problem might have occurred 2 Live streaming Video is being streamed 3 Recording Currently recording the video stream Status icon Camera index Video time Video time The time configured on the NV...

Page 37: ... 05 03 1 07 05 Português dd MM yyyy HH mm ss 03 05 2011 01 07 05 简体中文 yyyy M d H mm ss 2011 5 3 1 07 05 繁體中文 yyyy M d tt hh mm ss tt 為上午 下午 2011 5 3 上午 01 07 05 Tool Bar Buttons Buttons Description Resumes streaming Pauses a video stream Adds a Bookmark that saves a short description and a one minute footage from the current feed Takes a snapshot Removes camera from the view cell Mutes if there is...

Page 38: ...ween a camera and the NVR system 2 Bookmark This function allows you to place a bookmark on a recorded stream when you observe a situation from your live view window The bookmark is preserved as a one minute footage along with a short description of a particular incident The precondition of using this function is that the video stream while you are watching it on the view cell must be recorded to ...

Page 39: ... video 3 Snapshot This button produces a snapshot prompt You may then right click on the snapshot image to save it to a preferred location Bookmarks will be erased if the user system erases the video clips they were appended to For example system will recycle storage space by deleting old videos along with their bookmarks Note that the size of a snapshot is equal to the frame size set for the vide...

Page 40: ... a live video When activated a Global view window will appear at the lower right of the view cell as shown below You can display only a portion of the complete video frame as an area of your interest Using a click and drag on the ROI window you can instantly move to other areas within the video frame Global view ROI Note that not every camera supports the PiP function For example the fisheye serie...

Page 41: ...default The actual sound level is also dependent on the system volume of the PC having a web console with the NVR The sound volume configuration will not be preserved when a camera is removed from a view cell web console is restarted or when the Liveview layout is re configured 10 Fisheye display modes A view mode selector icon appears in a view cell of a fisheye camera You can click to select a v...

Page 42: ...lly and vertically 1R View Single Regional View Zoom in out all directional navigation control Zoom In Zoom Out Note that if your fisheye mounting type is set to the Wall Mount type your screen control in the view cell will be limited to 90 pan and tilt Make sure your mounting type and camera settings have been properly configured Because fisheye lens can cover a wide surveillance area you can ins...

Page 43: ...ocus controller Model series Pan tilt controller Preset location Zoom controller Focus controller Auto Pan Patrol controller PT Yes Yes No No Yes VS VS8102 and earlier Depends Depends Depends Depends No VS84xx 88xx Depends Depends Depends Depends Depends PZ series Yes Yes Yes Yes Yes SD8xxx Yes Yes Yes Yes Yes SD7xxx Yes Yes Yes Yes Yes IP7xxx 8xxx box camera Depends Depends Depends Depends Depend...

Page 44: ...a has no preset locations Pan Tilt controller A mouse hover over the arrow buttons activates the arrow button Use the buttons to navigate to a preferred location Zoom controller The zoom controller buttons only apply to cameras that come with an optical zoom module such as a speed dome camera Focus controller The focus controller buttons apply to cameras that come with focus control over its lens ...

Page 45: ... or NVR s digital inputs can all be used to detect conditions in external environments When the alarms are triggered you can configure certain kind of actions to take place in response to the alarms such as 1 recording the immediate video 2 sending an Email 3 sounding the buzzer 4 sending snapshots to an FTP server 5 sending event messages to web server 6 moving camera lens to a preset location 7 ...

Page 46: ...and read a text only alarm will turn off the alarm icon The alarm icons indicate unread alarms The number of unread alarms will be listed on the title bar The alarm playback window will begin playback of footage from 10 seconds before the alarm The playback of an alarm triggered recording will normally last for one minute If however you configured a shorter pre and post alarm recording time your a...

Page 47: ...larm with a recorded footage The Play button will become available Buttons Description View live video displays the live view streaming instead of the alarm recording Resumes the alarm playback Begins the alarm playback Pauses the current playback Mute or unmute the audio with the current playback Drag the controller to change the audio volume level Use the playback slider to quickly change the pl...

Page 48: ...alarms will be indicated by the messages in bold letters the alarm bell icons and the increasing number of unread messages on the title bar A text based history of past Alarms is accessed through the Alarm History page in the Settings window See page 110 for information ...

Page 49: ...a screenshot 2 Layout contents Provides functions to extend rotate redo the layout and for synchronous playback 3 Logo Menu Provides access to the Playback and System Settings utilities as well as system time and logout function 4 Playback panel Displays the playback functions Snapshot bookmark and export functions are also available on individual view cells 5 Alarm panel Reports alarms transmitte...

Page 50: ...n playback and search for past recordings 1 Double click on a camera 2 The Calendar panel will display the days video recording actually took place And those days will be highlighted by a blue background as the 25th and 28th in the screen below x2 1 2 There are two key differences between the Camera List on Liveview and that on the Playback window 1 Users can not click and drag a camera thumbnail ...

Page 51: ...arts or stops the Synchronous playback Full view extends the view cells on the current layout to the full of the screen When your current layout is displayed in a full view move your cursor to the left center of the screen to return to the default Liveview screen The Return button will appear 2 3 3 Logo Menu A logout button system time panel and 3 hot link buttons to access the Liveview Playback a...

Page 52: ...video into a 3GP or Windows exe file The length of exported video is configurable to 1 3 5 or 10 minutes Adds a Bookmark that saves a short description and a one minute footage from the current feed Takes a snapshot Removes camera from the view cell Mutes if there is audio input from the camera Unmutes Restores the view cell s original position on the liveview panel Maximizes the size of current v...

Page 53: ...ter you paused a playback use this button to browse video frame by frame Speeds down by 1 2 The slowest speed is 1 8 Speeds up Increases the playback speed to 2x 4x 8x 16x 32x and then to a maximum of 64x Displays the current playback status such as Playing Pause or Stop Restores the view cell s original position on the liveview panel Maximizes the size of current view cell Activates the PiP funct...

Page 54: ...omer to scale down the span of time For example if the time span is reduced to 1 hour then each section on the time line represents 15 minutes of recording The total time span of a timeline starts from the minimal of 4 minutes 20 minutes 40 minutes 1 hour and up to a maximum of 24 hours In Synchronous play mode a change to the zoomer will be reflected by all synchronously playing view cells If rec...

Page 55: ...ifferent pages of alarm entries Up to 200 entries can appear on one page Note that the new alarms that occurred seconds or minutes ago may not be instantaneously listed on the page If bookmarks are listed in the Alarm list a bookmark entry will look like this Camera index camera name time bookmark In the icon mode a bookmark message will look like this Camera index camera name bookmark time of mar...

Page 56: ...recordings taken in the days of the following month will be shown stead 2 3 6 Calendar Panel Double click on any of the existing cameras to display the Calendar panel Days with recorded videos will be highlighted in blue regardless of the length of existing recordings that occurred in that day You may then click on a day to begin viewing the past recordings 2 3 1 4 ...

Page 57: ...dow is accessed by clicking on the Settings button on the Logo panel You will enter the Overview of the Settings window All the configuration menus are placed under 7 major categories System Network Camera Storage Security Alarm and Logs Click on any of the menu shortcuts to begin configuration ...

Page 58: ...igure all of your cameras to listen to the same time server as those shown in the pull down menu You need to configure camera settings over a web console and set up the same configuration in the System General settings System time page The precondition is that the system must have access to the Internet 3 1 1 System General Pnotify During the configuration process configuration errors or informati...

Page 59: ...plete Note that during the upgrade the recording task will be interrupted 3 1 2 System Upgrade The Schedule reboot device allows the system to clean up dirty cache by a scheduled reboot You can configure a reboot by a specific time within a week Note that during the reboot the video recording will be temporarily interrupted Scheduled reboot is an recurring event Select the day within a week and a ...

Page 60: ...ng the Backup function Click Backup a message window will prompt Click Save to preserve your system configurations 3 1 3 System Backup Select a location for your backup file then click Save to complete the process Note that the backup action does not involve the following 1 Recorded videos and database 2 Alarm records bookmarks and bookmarked footages ...

Page 61: ...he system defaults can be restored using the pushbutton on the system front panel This applies when users forget about its IP address or login password while most other operation details will remain unchanged The factory defaults operated on this window restores to its primitive state before shipping and hence users configurations such as host name IP address and layout settings will be erased Cli...

Page 62: ...on will not displace the current storage configuration 3 If users removed the current storage configuration no storage volumes will be restored after a backup restore procedure Users then must create new storage volumes to proceed with recording tasks 4 If users apply previous backup to a new NVR machine system will detect the presence of different hard disks and no storage configuration from the ...

Page 63: ...U and memory usage LAN port operation and its bonding disk drive temperatures and UPS status 3 1 4 System Maintenance The Reboot button is used to restart the NVR system The Refresh button polls the system for the latest system information as previously described The Reboot process will take about 2 minutes to complete ...

Page 64: ...VIVOTEK Built with Reliability 64 User s Manual Pressing the Shutdown button will power off the NVR system System will flush its cached contents and stop the recording and streaming tasks ...

Page 65: ...status Online or On battery battery charge level is listed in the Maintenance page as shown below The NVR supports APC s Back UPS and Back UPS Pro series models Reactions on power outage When the UPS battery charge is lower than 10 or can only sustain system operation for 3 minutes the NVR system will automatically shut down When the power source is restored the NVR system will automatically power...

Page 66: ...s for the connections via the system s terminal block You can connect the sensor devices such as a PIR sensor to the termincal block The system will automatically detect the current connection as a high or low signal You can then define the normal status for the input or output pins 3 1 5 System DI and DO ...

Page 67: ... this feature you should use a managed Gigabit Ethernet switch and have its 802 3ad link aggregation feature enabled on the corresponding ports 1 3 Standalone When selected different IPs will be assigned for each LAN port The NVR can be accessed via different subnets You may connect these ports to different subnets For example LAN1 to a router and have the access to the Internet and LAN2 to a priv...

Page 68: ... connected to the LAN Use fixed IP address Select this option to manually assign a static IP address to the Network Camera Enter the Static IP Subnet mask Default router and Primary DNS provided by your ISP Subnet mask This is used to determine if the destination is in the same subnet The default value is 255 255 255 0 Default gateway This is the gateway used to forward frames to destinations in a...

Page 69: ...kbox to enable the DDNS setting Make sure you have internet access Click the Register button The terms of service agreement window will prompt Click Accept to proceed In the Register column fill in the Host name xxxx safe100 net Email Key and Confirm Key and click Register After a host name has been successfully created a success message will be displayed in the DDNS Registration Result column NOT...

Page 70: ... display the following messages Enter a Host name Email address and password twice and then click Register to proceed Forget key Click this button if you have forgotten the key to Safe100 net account Enter host name and Email address and then click the Forget key button Your account information will be sent to your Email addres The acceptable characters for email address are 0 9 a z A Z _ Two succ...

Page 71: ... to change these ports 3 2 3 Network Service Instead of a web console you can also access the NVR and the subordinate cameras using the iViewer and VIVOTEK s VAST software The NVR can be managed as one of the sub stations in a hierarchical device structure Note that the password here should be identical to that you use to log in to a VAST server For iViewer you log in using the same user name and ...

Page 72: ...ty 72 User s Manual Use the test utility to test the connectivity with a network device such as a camera Test results will be displayed by a message prompt 3 2 4 Network Utility Failure to reach a device displays the message below ...

Page 73: ...s management tools to recruit or disband cameras from your NVR configuration 3 3 1 Camera General 1 Search The Search button allows you to locate all VIVOTEK cameras within a local network Use the check circles on top to display all cameras or only cameras that have not been recruited ...

Page 74: ... number or a number already appointed to another camera However doing so will replace the existing camera Repeat this process to select more cameras in your deployment and then click the OK button If you select an index number already appointed to an existing camera for a new camera the recorded data taken from the existing camera will still be intact However the recorded data is accessed through ...

Page 75: ...k You can click on the hyper link to open an IE web console with the camera MAC address A unique MAC address as that printed on the camera s label Model Camera model name Channel This indicates the stream number If connected via a video server the channel number indicates the channel through which an analogue camera is connected A recent snapshot from the camera will also appear at the bottom of t...

Page 76: ...camera comes with password protection enter its User name and Password here Otherwise you will not be able to manage or access the camera If preferred the acceptable characters for a new camera name can be 0 9 a z A Z _ The max number of alphabetic and numeric characters is 64 For a user name the acceptable characters for a camera name can be 0 9 a z A Z _ The max number of characters is 64 ...

Page 77: ...ore the pre alarm buffer time can be shorter if the camera video is recorded using a higher resolution 2 3 Post alarm buffer time seconds if the alarm triggered recording is preferred set up a length of time for the system to record video after the occurrence of an alarm The configurable options are 10 20 30 40 and 60 seconds 2 4 Enable audio recording Selected by default Audio input is also recor...

Page 78: ...ing the Camera General page without saving your configuration you will lose your configuration changes 4 Save Click the Save button to preserve your configuration whenever changes are made to the configuration or when you are leaving this page IMPORTANT ...

Page 79: ...4 and SVC The MJPEG format is not supported If you change the bit rate and resolution settings of a camera the configuration applies to the camera firmware settings on its individual video stream If a camera becomes disconnected your configuration change will not take effect util the camera come online again 2 Video resolution The applicable video resolutions comes available in a pull down menu Fo...

Page 80: ...for specific time during a week or enable event triggered recording during some time use the Event recording and No recording buttons Use them as a paint brush or eraser on the weekly time chart Click or drag your mouse cursor across the time chart to change the recording schedule Change a non recording hour to continuous recording by one click on the Continuous recording button and then click and...

Page 81: ...VIVOTEK Built with Reliability User s Manual 81 The Event recording is triggered by digital inputs or motion detection You can click on the setup button to select or deselect the triggering options ...

Page 82: ... RAID0 A RAID0 volume spreads data blocks of each file across multiple disk drives The volume provides no redundancy RAID0 provides high performance by simultaneously reading or writing to disk drives but if a drive fails all data within is lost Select at least 2 disks to build a RAID0 volume 0 N A Disk 0 Disk 1 Disk 2 G 3 RAID1 A RAID1 volume provides high fault tolerance by writing the same data...

Page 83: ...ld runs in the background and the rebuild progress is indicated on the volume page Disk 0 Disk 1 Disk 2 G On this configuration window a disk refers to a physical disk drive a volume refers to the logical configuration of disk drives which may include multiple disk drives If you remove a disk drive and insert it into a different drive bay the system will consider it as a new and different disk dri...

Page 84: ...us The statuses can be New Online Offline Processing Disabled Error New Individual disk drives have not been configured into usable storage volumes Online The volume is ready Offline A volume that has fatally failed or its member drives are missing Buzzer will be sounded if a volume goes offline Its sizes will then be indicated as unknown Processing A storage volume configuration is being processe...

Page 85: ...t be available until you select the correct number of disk drives e g 3 or more disks for a RAID5 volume 3 If you create a RAID volume the individual disk drives will be grouped into a logical volume as shown below The creation process should take several minutes and is indicated in the status bar below On completion video feeds from network cameras are immediately recorded to the created volume s...

Page 86: ...all recorded data will be lost Click OK if you want to remove the volume The deletion progress will be indicated as below When completed the status of the volume s member drives will be indicated as New drives As the result all recording tasks to that volume will be cancelled If you want to delete a RAID5 volume with a spare drive remove the spare drive before you delete the volume IMPORTANT ...

Page 87: ...ick on the Advance button Please carefully identify which disk drive has failed Replacing the wrong drive in a logical volume that already has a failed member will destroy the whole volume 1 In System Logs window make sure which disk drive has failed The sample screen shows that Disk 3 has failed A failed drive can sometimes be indicated as a removed drive HDD tray LEDs Volume status Read write st...

Page 88: ...lace the drive indicated as faulty Open the bezel lock Flip the door latch to the side and then pull the bezel lever to remove the drive tray Remove the HDD from the tray and replace it with a new drive On the Volume screen faulty disk is indicated Bezel Lock ...

Page 89: ...he Advance button again Select the replacement drive Click OK to proceed During the rebuild process further configuration of the volume will become unavailable The recording tasks will continue during the process The following message will be shown if you want to configure the volume during a rebuild ...

Page 90: ...n the Status column The rebuild process can last for many hours using today s large capacity disk drives The rebuild process runs in the background and the recording tasks should continue To format a storage volume You may also format an existing storage volume in situations such as when you need to re deploy the system elsewhere ...

Page 91: ...e in the rebuild of a RAID5 volume saving the time for replacing a faulty disk When in the one drive failed degraded mode failing another drive will destroy the volume Using spare disk can reduce the chance of failing yet another member drive To add a spare drive to a RAID5 volume 1 Left click to select a RAID5 volume and then click on the Advance button 2 Select the unconfigured drive disk 4 in t...

Page 92: ...o 5 minutes to complete and the progress is indicated in the progress bar below 4 On completion Disk 4 will be listed as a hot spare in the storage volume information Since RAID0 has no data protection if a RAID0 volume has a failed member the Advanced button will not be functional NOTE ...

Page 93: ... graphics on the lower right of the screen Model Disk model name Capacity Disk capacity in Gigabytes Status Disk operating status Can be stated as Connected Disk is properly installed but not yet configured into storage volume Identified The storage volume this disk belongs to is operating normally Corrupted Disk is faulty S M A R T S M A R T status polled from the disk drive This is not the resul...

Page 94: ... or failed 3 Check disk Three types of check disk actions is initiated through this button Select the action you wish to take and click the OK button Bad block check Performs read write test to drive sectors to locate bad blocks This action may take several hours to complete Short test Tests the electronic and mechanical performance and disk read performance including those on disk buffer read hea...

Page 95: ...ke changes to alarm network and all other system settings When a normal user tries to access the system Settings window the following message will prompt 3 The administrator users can access all cameras recruited in the configuration while the normal users can be configured to have access to some or all cameras 4 The system blocks out the video feeds from users who are denied of the access to part...

Page 96: ... access to cameras deselect the checkboxes in front of the cameras to deny the user access 5 Click OK to close the configuration window Repeat the process to create more users and please remember to click the Save button to preserve your configuration after you created all users To remove users 1 From the Security User account window left click to select an existing user 2 Click on the Remove butt...

Page 97: ...on an existing user 2 click on the Change password button 3 The password prompt will appear Enter the new password twice and click OK to confirm 4 The user s entry will appear in a lighter color and an asterisk mark in front to distinguish it as a changed entry that has not been applied 5 Click Save to preserve your changes on the screen ...

Page 98: ...at need to access the NVR Note that you can use the asterisk mark to represent all decimal numbers in each individual octet of the range of IP address such as using 172 16 0 for addresses ranging from 172 16 0 1 to 172 16 0 254 A decimal number between two asterisks e g 172 10 is considered as invalid 3 5 2 Access list 3 Deny only Denies the access from the listed IPs You should manually enter the...

Page 99: ...FTP HTTP site 3 Triggering the camera s for its lens to move to a preset position 4 Triggering the cameras or the NVR s digital output 5 Alerting the administrator with alarms indicators on the Alarm panel You can create up to 16 instances of alarm 3 6 1 General 3 6 Alarm NR8401 LAN WAN VIVOTEK Network Cameras Email Alarms Digital input output Motion detection Event triggered recording Web Console...

Page 100: ...s such as 0 9 a z A Z _ You can also designate the interval between one alarm and the next triggered alarm to avoid the situation that the alarms can be too frequently triggered Below is a glimpse of alarm sources and alarm actions Sources Actions DI Video recording video footage DO Email snapshots Motion detection Buzzer FTP snapshots HTTP messages Camera preset points Camera NVR DO To create an ...

Page 101: ...e or more cameras by selecting its checkboxes The number of DI or DOs on each camera is automatically detected and displayed through individual checkboxes The Motion detection function if there are many detection windows configured on a camera is all triggered by one checkbox Note that the triggering sources will be listed even if the camera is currently not connected ...

Page 102: ...sion below 4 1 Recording When an event is triggered the selected camera will record a video footage of the length defined by the pre post event setting to the NVR system See below for an Alarm playback window Once an alarm is triggered it is listed on the Alarm panel on the Liveview window See page 45 for details about the functions of alarm panel and the alarm playback function ...

Page 103: ...need to log in to SMTP server to deliver an Email enter the User name and password for access to that account The Email subject and addresses can be composed of 254 characters in numeric or alphabetic characters including 0 9 a z A Z _ You can enter the addresses of multiple recipients Use semicolons to separate the addresses of multiple recipients Select the checkboxes below for which camera s sn...

Page 104: ...rent importance are issued at the same time e g one major and one minor event system will ignore the minor event and sound the buzzer tone for the major event only The buzzer can be sounded either by the Alarm actions or the system events If Alarm actions and system service events occur at the time Alarm actions have the higher priority If multiple Alarm actions occur the currently sounded events ...

Page 105: ...assword for the user account You can enter a directory name you prefer on the FTP site The server port default is 21 a different number between 1025 and 65535 can also be assigned If authentication is not applied login will proceed using the anonymouse account The file names of the snapshot jpeg files will look like this MAC _ DATE _ TIME _ CAMERA_INDEX jpg If similar files already exist an additi...

Page 106: ...The URL format for the HTTP server address is http host port abs_path The applicable characters for the abs_path are 0 9 a z A Z _ If you need to log in to HTTP server enter the User name and password for access to that account The user name can be composed of 64 numeric or alphabetic characters and symbols including 0 9 a z A Z _ ...

Page 107: ...r example a triggered sensor may indicate an area of interest has been intruded and a camera s field of view should be moved to cover that area The precondition is that you properly set up preset positions on your PTZ cameras 4 7 Camera DO A triggered alarm triggers a camera s DO e g an alarm siren 4 8 NVR DO A triggered alarm triggers the NVR s DO e g an alarm siren ...

Page 108: ...ring the office hours and choose to enable the triggers only during the off office hours 6 Click Finish to end the configuration A configured instance will appear in lighter color and an asterisk mark in front to distinguish it as a changed entry that has not been applied 7 Click Save to preserve and enable your alarm setting 8 Repeat the process above to create more alarms according to the needs ...

Page 109: ...tton 1 2 1 2 To edit an existing alarm select by a left click and then click on the Source Action or Schedule button on the left function tree The associated parameters will display on different windows You can then edit the previous configuration such as selecting a different triggering source reactive action or time span on a schedule 1 2 3 While in the editing window the Create and Remove butto...

Page 110: ... the triggering devices by the time of occurrence or by the Event types such as Motion detection DI or DO Note that the time search can only be dated back to 180 days ago The search results will be listed on the right with index number time of occurrence alarm name and the Event type The search results will display up to 200 entries The outdated entries will be depleted ...

Page 111: ...his 0002D1112233_20130222_011013 csv 2 Page selector buttons from left to right First page Previous page Next page and the Last page 3 Page size buttons These buttons determines how many event logs will be displayed on a single page The selected number will be displayed without the underline 3 7 Logs The event logs fall into he following categories System Recording User and Error A click on each c...

Page 112: ...some sample messages Event Level Source Message DHCP renew address Info service name DHCP renew interface interface Address IP address Subnet mask subnet mask Gateway gateway DDNS result Info service name DDNS result OK Failed Reboot Info User username System reboot System shutdown Info Power button System shutdown Restore Info User username Restore configuration NTP time update Info service name ...

Page 113: ...IVOTEK Built with Reliability User s Manual 113 Recycle finish Info service name Recycle finish volume name volume size volume free Recycle fail error service name Recycle fail Disk space is insufficient ...

Page 114: ...ut Layout contents 1 Before operating the NVR make sure you have properly installed hard drives and configured the storage volumes Otherwise you will not be able to operate most of the system s functionality 2 Since the NVR system comes with 32 bit plug ins for screen control if your PC runs a default 64 bit IE browser and you manually enter the NVR s address on the browser your browser session ma...

Page 115: ... the layout You may also double click on a camera s thumbnail to fill it into the first unoccupied view cell To begin the design of your layout 1 3 1 Select a layout pattern by a single click The options are 1x1 1 3 1 5 2x2 and 4x4 Camera list 2 3 When you filled up the current layout e g 6 camera into the 1 5 layout click the page switch button to continue on the next layout page ...

Page 116: ...more user layouts by mouse overing the user layout button You may create more user layouts for different purposes such as for the use of different users or playing different views of a fisheye camera on multiple view cells The fisheye mode button is available on the view cell where you inserted a fisheye camera When a regional view is displayed the shooting angle and image orientation is kept with...

Page 117: ...rrent console 1R View Single Regional View Placing different regional views of a fisheye camera into view cells will look like this In addition to fisheye cameras if a camera has a wide field of view you may also display its different fields of view in multiple view cells Some view cell may also contain a PiP view that is digitally zoomed Only an administrator can alter the display modes of fishey...

Page 118: ...d zoom module and may not be applicable to every PTZ camera The preset positions and the patrol functions require the associated configuration on the cameras via a web console Before you make use of these functions you should set up the preset positions on a web console with the camera The NVR GUI does not provide the configuration options with PTZ preset positions You can use Preset button to dis...

Page 119: ...ect a view cell you can click on another view cell in the display area or click on the Restore button A selected focused view cell If you have concerns with the display quality and frame rate per second refer to page 79 for how to configure video feeds for live viewing as well as for video recording The configuration options can be found in Settings Camera Video Note that the constant bit rate met...

Page 120: ...rk 1 Click on the button 2 Enter a short description that can be as long as 120 characters 3 Click on the button or simply press Enter on your keyboard 1 2 3 To place bookmarks and exert screen controls On a focused view cell you can temporarily stop or start an ongoing streaming or place a bookmark that saves a short description and a one minute footage from the current feed The bookmark is also ...

Page 121: ...within the video frame Global view ROI Note that not every camera supports the PiP function For example PTZ cameras and fisheye cameras do not support the PiP feature You can resize the ROI window by a mouse hover on the lower right corner of the window until the resize mark appears The default size of the ROI window is 25 of the Global view Click on the deactivate button to close the PiP window R...

Page 122: ...ble the scheduled or continuous recording set for the camera Click on their associated icons to change their recording status For a camera that is not performing a continuous recording you can click on the Manual Recording button to start a manual recording The recording will stop using the same button You can also manually turn on the digital output e g to trigger an external alarm that is connec...

Page 123: ...itions in external environments You can configure certain kind of actions to take place in response to the alarms such as 1 recording the immediate image 2 sends an Email notification 3 sounds the onboard buzzer 4 sends snapshots to an FTP server 5 sends videos to web server 6 moves camera lens to a preset location 7 triggers a camera s digital output The operation details of the Alarm panel and A...

Page 124: ...a camera from view cell 5 click to disable the rotation function When your current layout spans across multiple pages use the arrow buttons to switch from one page to another The index number of the current page will be shown between the arrow buttons 4 The DI DO panel displays the current digital input conditions and the manual trigger DO button When a DO is triggered it is indicated by a white c...

Page 125: ...ndar panel will display the days video recording actually took place And those days will be highlighted by a blue background as the 25th and 28th in the screen below x2 1 2 However on a Playback window you can not 1 Users can not click and drag a camera thumbnail to a playback view cell 2 A double click on a camera does not display video in a view cell A double click displays a calendar where days...

Page 126: ...n the Liveview window which only plays back the related video for only one minute the alarm playback will continue throughout the reccording of that day 4 2 2 Past Alarms and Bookmarks If you set up multiple triggering sources on a camera you can use the Alarm filter button to find the alarms of a specific type You can select the check circles to narrow down the types of listed alarms using search...

Page 127: ...ic point in time To perform synchronous playback 1 Select a layout from the Layout panel e g a 2x2 layout 2 Click on the Synchronous playback button 3 Double click to select a camera from the camera list This camera becomes the Master camera 4 When the Calendar panel appears click to select a date your prefer 5 Click and drag other cameras from the camera list to the empty view cells These cameras...

Page 128: ...nd is playable on systems running different OSes than the Windows The 3GP format is a multimedia container format for 3G UMTS services These files can be played on Quicktime Realplayer and VLC The file name will look like this MAC _ DATE _ TIME _ CAMERA_INDEX 3gp exe 4 Select an export length of video by 1 3 5 or 10 minutes The actual length can be longer due to the fact that the program needs to ...

Page 129: ...table EXE file should look like this If users select to export videos made of two different codecs e g MPEG 4 and H 264 the following message will display Stop converting media due to streaming data has been changed Users should then find out the beginning of the time when video codec was changed in order to export another part of the footage ...

Page 130: ...r more precise skimming Timeline slider thumb Click and drag this thumb button to move along and reach a specific point in time Details of the control bar in the Playback window can be found on page 53 You can use the timeline zoomer to scale down the span of time For example if the time span is reduced to 1 hour then each section on the time line represents 15 minutes of recording The total time ...

Page 131: ... Each section 3 hrs Total time span If recordings take place by an event triggered recording the intervals between recordings can be down to 1 minute and the individual recordings will not be easily discernible In this situation you can mouse over the timeline to pin point individual recording instances ...

Page 132: ...The status LED will flash orange for 2 seconds and the configuration backup is written to the USB drive You should then remove the USB drive 4 3 Other Functions Using the Backup Button The Backup function supports USB devices formatted in FAT32 or all other FAT file format Backup To restore from a previous backed up file insert the USB drive with a previously saved profile Press the Backup button ...

Page 133: ...ackup menu Use the Browse button to locate the backup file Click the Restore button A warning message will prompt The current recording operation will be temporarily interrupted when restarting service The process should take 3 or 4 minutes After a reset you system configuration will be restored to the previous state ...

Page 134: ... to default Backup backup restore the NVR configuration file System Channels Storage Connectors Camera Compatibility Networking Recording Liveview Button Display Layout 1x1 2x2 1 3 Playback Mode play pause stop next frame speed up down 1 8 1 4 1 2 1 2 4 8 16 32 64 4 channel synchronous playback Search Mode date time alarm mode motion DI DO Bookmark Graphical timeline Snapshot Bookmark design Audio...

Page 135: ...her Countries outside the European Union This symbol is only valid in the European Union If you wish to discard this product please contact your local authorities or dealer and ask for the correct method of disposal Safety and Compatibility Federal Communications Commission FCC Statement This Equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Par...

Page 136: ...VIVOTEK Built with Reliability 136 User s Manual Japan VCCI Class A statement ACA Australian Communications Authority ...

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