VivoLink VL120015 User Manual Download Page 8

1x1 HDMI Convertor 

7. After-sales Service

If there appear some problems when running the device, please check and deal with the 
problems reference to this user manual. 

4)

Product Limited Warranty: 

EET warrants that its products will be free from defects

in materials and workmanship for 

three years, 

which starts from the first day the

product leaves warehouse (check the SN mark on the product).
Proof of purchase in the form of a bill of sale or receipted invoice must be presented
to obtain warranty service.

5)

What the warranty does not cover:

Warranty expiration.

Factory applied serial number has been altered or removed from the product.

Damage, deterioration or malfunction caused by:

Normal wear and tear

Use of supplies or parts not meeting our specifications

No certificate or invoice as the proof of warranty.

The product model showed on the warranty card does not match with the

model of the product for repairing or had been altered.

Damage caused by force majeure.

Other causes which does not relate to a product defect

Delivery, installation or labor charges for installation or setup of the product

6)

Technical Support: 

Email to our after-sales department or make a call, please

inform us the following information about your cases.

Product version and name.

Detailed failure situations.

The formation of the cases.

Remarks

: For any questions or problems, please try to get help from your local 

distributor, or email EET at: 

[email protected]

 

Summary of Contents for VL120015

Page 1: ...VL120015 1x1 HDMI Convertor User Manual ...

Page 2: ...CC Statement This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications It has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful i...

Page 3: ...nstall this product near water Do not put any heavy items on the extension cable in case of extrusion Do not remove the housing of the device as opening or removing housing may expose you to dangerous voltage or other hazards Install the device in a place with fine ventilation to avoid damage caused by overheat Keep the module away from liquids Spillage into the housing may result in fire electric...

Page 4: ...solution Owing to its designed HDCP2 2 to HDCP1 4 convertion VL120015 is ideal for systems that enjoy HDCP2 2 compliant Blu ray discs or HD content on a HDTV device with HDCP1 4 or lower standard 1 1 Features HDMI In supports HDMI2 0 HDCP2 2 and compliant with lower HDMI standards HDMI Out supports HDMI1 4 HDCP1 4 and compliant with lower HDMI standards EDID bypass Auto input resolution detection ...

Page 5: ...tes a typical connection that can be utilized with VL120015 Step1 Connect a HDMI source e g a Blu ray DVD to IN port of VL120015 Step2 Connect a HDMI display e g a Blu ray DVD to OUT port of VL120015 Step3 Plug DC 5V 1A power adapter into the power port of VL120015 1 System should be installed in a clean environment with prop temperature and humidity 2 All of the power switches plugs sockets and p...

Page 6: ...al 5 1 DTS HD 5 1 7 1 DD TrueHD 2 0 5 1 7 1 DTS ES 6 1 Audio Sampling Rate 32k 44 1k 48k 88 2k 96k 176 4k 192k Power Supply DC 5V 1A Power Comsumption 0 5W Dimensions W H D 45 5 12 75 mm Weight 49g Work Temperature 0 50 Reference Humility 10 90 EDID Management Support pass through EDID 4 1 Supported Resolution 4K 3840 2160 4096 2160 30Hz 60Hz 16 9 1920 1080 1600 900 1366 768 1280 720 1024 576 60Hz...

Page 7: ...n powered Power up the unit Poor contact of power port Make sure power adapter is in well contact No output on the display Source Display is off Turn on the source display Poor contact of HDMI ports Check the HDMI ports one by one to make sure they re in well contact If your problem persists after following the above troubleshooting steps seek further help from authorized dealer or our technical s...

Page 8: ... from the product Damage deterioration or malfunction caused by Normal wear and tear Use of supplies or parts not meeting our specifications No certificate or invoice as the proof of warranty The product model showed on the warranty card does not match with the model of the product for repairing or had been altered Damage caused by force majeure Other causes which does not relate to a product defe...

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